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Reviews of Kempinski Hotel Aqaba Red Sea

5 out of 5
Kempinski Hotel Aqaba Red Sea
King Hussein Street, Aqaba, Aqaba Governorate

Reviews

9.4

Exceptional

Rating 10 - Excellent. 397 out of 514 reviews" "
Rating 8 - Good. 77 out of 514 reviews" "
Rating 6 - Okay. 27 out of 514 reviews" "
Rating 4 - Poor. 8 out of 514 reviews" "
Rating 2 - Terrible. 5 out of 514 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was perfection-bright , clean sand and sparkling water and the infinity pools were beautiful, all adjacent to the Red Sea and lovely landscape. I loved my room-clean and the bed put me in a comatose state. The staff answered all my questions and were kind and professional. I hope to return.
Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beachfront hotel, with good pools and a nice sandy beach. excellent breakfast buffet.
Stayed 1 night in Feb 2024
Response from Kempinski Hotel Aqaba Red Sea on 19 Feb 2024
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Mohamad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever. Thank to mr rakan for his great service ⭐️
Stayed 2 nights in Jan 2024
Response from Kempinski Hotel Aqaba Red Sea on 4 Feb 2024
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Omar

Stayed 3 nights in Dec 2023

10/10 Excellent

christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Nov 2023

6/10 Okay

Samira

Travelled with family
Liked: Staff & service
Parasols die kapot zijn, stoelen met vogelpoep en terras waar je ontbijt vies. Niet goed onderhouden en is niet in mijn optiek 5 sterren waard. Ik ben een ander level van 5 sterren gewend.
Stayed 2 nights in Oct 2023
Response from Kempinski on 1 Nov 2023
Dear Valued Guest,Thank you very much for having chosen Kempinski Hotel Aqaba during your last visit to Aqaba and for taking your valuable time to share your experience with us.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We apologize for the inconvenience caused and we hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us.It would be our privilege to welcome you back in the near future to have the opportunity to redeem ourselves.With kind regards,Victor Betro - General Manager

10/10 Excellent

Bayli

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay very much
Stayed 2 nights in Sep 2023
Response from Kempinski on 11 Oct 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

10/10 Excellent

Meri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Kempinski on 5 Nov 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, safe, great staff. No complaints whatsoever.
Stayed 1 night in Sep 2023
Response from Kempinski on 11 Oct 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and rooms, along with the staff, are top tier. Would return in a heartbeat!
Stayed 1 night in Sep 2023
Response from Kempinski on 11 Oct 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

2/10 Terrible

Amal

Travelled with family
Disliked: Amenities
Not enough restaurants! No entertainment in august The busiest month No iron Safe in the room dose not work Overall I will not come back for the price I paid
Stayed 2 nights in Aug 2023
Response from General Manager on 6 Aug 2023
Dear Ms Amal,Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Aqaba.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves.Yours sincerely,Victor Betro - General Manager

10/10 Excellent

Younghee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Aqaba!
Stayed 1 night in Jun 2023
Response from General Manager on 1 Aug 2023
Dear Younghee,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Abdulrahman, Doha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the opportunity to stay at the Kempinski Hotel Aqaba, and I must say it was a fantastic experience. From the moment I arrived, the staff was incredibly attentive and welcoming, making me feel instantly at ease. The hotel itself was spotlessly clean, and I was impressed by the attention to detail in maintaining cleanliness throughout the property. From the lobby to the rooms, everything was immaculate, creating a comfortable and inviting atmosphere. Speaking of the rooms, mine was spacious, well-designed, and equipped with all the necessary amenities. The bed was incredibly comfortable, ensuring a good night's sleep, and the bathroom was pristine and well-stocked with essential toiletries. I also had the chance to take advantage of some of the hotel's facilities, such as the pool and spa. Both were kept in excellent condition and provided a relaxing and rejuvenating experience. One standout feature of my stay was the food. The hotel's restaurant offered a wide array of delicious options, and I thoroughly enjoyed every meal I had there. The breakfast buffet was particularly impressive, with a vast selection of fresh and tasty dishes to choose from. Overall, my stay at the Kempinski Hotel Aqaba was exceptional. The cleanliness was top-notch, and the attention to detail truly made a difference in ensuring a comfortable and enjoyable stay. I will definitely be returning in the future and highly recommend this hotel to anyone visiting the area.
Response from General Manager on 1 Aug 2023
Dear Mr. AbdelRahmanThank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Mo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRULLY AMAZING AMAZING PLACE ,, VERY VERY CLEAN ORGANIZED, FRIENDLY STAFF ,, IT WORTH EVERY PINNY WE SPENT ,,,, WE LIVE IT ,,, WE DEFINITELY COMING BACK ,,, HIGHLY SUGGESTED ,, ONE MORE THING IS THEY ABSOLUTELY CARE ABOUT YOUR ENJOYMENT AND HAPPINESS,, LOVE IT ,, IS YOU LOOKING FOR AMAZING PLACE THIS IS THE ONE YOU GO FOR ,,,,
Stayed 2 nights in Jul 2023
Response from General Manager on 9 Jul 2023
Dear Valued Guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Jane

Stayed 2 nights in Jun 2023
Response from General Manager on 20 Jun 2023
Dear Ms. Jane,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

6/10 Okay

Karin

Stayed 3 nights in Jun 2023
Response from General Manager on 21 Jun 2023
Dear Ms. Karin,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

6/10 Okay

Karin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad check in experience
When we came to the checkin area First the lady said that our room is in low floor and she see we are not with kids. And people normally complain about the pool noise in the morning... it will be a good idea if we will upgrade the room, she said that they have a special offer bla bla... After telling her we have the VIP thing from hotel.com and we are eligible to free upgrade when available she started saying it's not working that way and they are always telling hotel.com to remove that offer from the web site 😏😏😏 Overall they were very confused and each representative gave another reason why we are not entitled for that free upgrade. After, she said we will have 20% off food and beverage and that they also give us 20 JOD credit. Eventually that also didn't happen 😕. Other then that. The hotel was great. Room is pretty big and shower is the best part. Need to note that the pool area is very small and there are not enough sun beds. We used a towel on the grass and it was definitely ok 😀
Stayed 3 nights in Jun 2023
Response from General Manager on 21 Jun 2023
Dear Ms Karin,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided regarding the check-in experience which will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

10/10 Excellent

Julien

Stayed 2 nights in Jun 2023
Response from General Manager on 20 Jun 2023
Dear Mr. Julien,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from General Manager on 20 Jun 2023
Dear Valued Guest,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Anthony, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front property on the Red Sea - in between Movenpick & Inter-Con hotels. Hotel looks and feels modern and stylish. Beach and pools are nice. Hotel is close to restaurants and shops so you have many options. I didn't really like the hotel breakfast buffet as it was busy and chaotic.
Stayed 2 nights in Apr 2023
Response from General Manager on 14 May 2023
Dear Mr Anthony,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

8/10 Good

Mitra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach area with soft sand and clear waters. However the passing tourist boats were very disturbing and annoying. Staff is very friendly and helpful but service for room service was very slow- took over an hour to get a few basic dishes. Rooms were nice, clean and big. Overall we had a nice experience but I think this hotel is priced too high for what is offered. If I had known what was at the hotel and in Aqaba I would not have stayed in this town and this hotel for such high prices.
Stayed 2 nights in Apr 2023
Response from General Manager on 2 May 2023
Dear Mr Mitra,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb facility, very friendly and helpful staff. Great restaurants.
Stayed 4 nights in Apr 2023
Response from General Manager on 25 Apr 2023
Dear Mr. David,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

4/10 Poor

Rami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Aqaba 2023
Stayed 4 nights in Apr 2023
Response from General Manager on 13 Apr 2023
Dear Mr. RamiThank you for your valuable feedback following your recent stay at the Kempinski Hotel Aqaba.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves.Yours sincerely,Victor Betro - General Manager

10/10 Excellent

Debby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday at the Kempinski
Amazing hotel, the room was huge, comfortable, clean with an amazing view. Huge bed with super smooth linen. Great breakfast, private beach, variety of restaurants to select from. Super nice and friendly staff. We’ll definitely stay there again!
Stayed 2 nights in Apr 2023
Response from General Manager on 9 Apr 2023
Dear Mr. Debby,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this wonderful luxury hotel
A beautiful modern hotel with private beach. From the moment you check in , staff makes you feel special with impeccable service everywhere in the hotel. The rooms are spacious and offer free non alcoholic drinks in room fridge. Balcony overlooking the Red Sea. Breakfast buffet had a large selection of delicious food. Ate at two restaurants in the hotel The food was delicious and the service was great . The location of the hotel is excellent , a short walk to the Center where there are restaurant and stores. We loved our stay. Next time we will come for a longer time !
View from the room
Stayed 2 nights in Mar 2023
Response from General Manager on 5 Apr 2023
Dear Mr. Yael,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Konstantin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, impeccable service, beautiful grounds
Response from General Manager on 9 Apr 2023
Dear Mr. Konstantin,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Safa'

Stayed 2 nights in Mar 2023
Response from General Manager on 6 Apr 2023
Dear Safa,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Aarti

Stayed 2 nights in Mar 2023
Response from General Manager on 5 Apr 2023
Dear Aarti,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

David, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel for one night. Clean and comfortable.
Stayed 1 night in Mar 2023
Response from General Manager on 11 Mar 2023
Dear Mr. David,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

2/10 Terrible

Ahmad

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Front Desk staff are not professional and rude.
Stayed 1 night in Feb 2023
Response from General Manager on 3 Mar 2023
Dear Mr. Ahmad,Thank you very much for taking the time to share your feedback in regards to your recent stay with us. Please rest assured that your point regarding your Check-in and the overall experience during your stay will be forwarded to respective managers for further follow-up. We certainly look forward to welcome you back to the Kempinski Hotel Aqaba, in the not too distant future.Best Regards,Victor Betro - General Manager

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & accessible. Friendly staff. Good location & breakfast had lots of variety
Stayed 1 night in Feb 2023
Response from General Manager on 24 Feb 2023
Dear Mr. Saurabh,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant people but Check in was slow and the VIP amenities were not readily accepted.
Stayed 1 night in Feb 2023
Response from General Manager on 22 Feb 2023
Dear Mr. Pierre,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel, great staff, perfect room design. The breakfast was the best of our trip.
Stayed 3 nights in Feb 2023
Response from General Manager on 22 Feb 2023
Dear Mr. Brian,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

6/10 Okay

Esra'a

Stayed 2 nights in Feb 2023
Response from General Manager on 11 Mar 2023
Dear Ms Esra'a,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

6/10 Okay

Zahraa

Liked: Room comfort
Stayed 2 nights in Dec 2022
Response from General Manager on 22 Feb 2023
Dear Ms Zahraa,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional here. We had dinner in Olea restaurant last night and were looked after by two wonderful ladies where nothing was too much trouble. They were fantastic.
Response from General Manager on 29 Nov 2022
Dear Mr. John,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't fault this hotel!
Excellent service right from the very start, I think our stay has been outstanding. Fantastic hotel, great location, wonderful staff. The only "fault" I can find is the lack of electrical outlets in the room, makes charging phones/laptops etc. challenging. Gem, one of the Filipino staff in the Club lounge, and also at breakfast is a true "Gem". She's always smiling and friendly. Noor, our waitress at breakfast today was also wonderful.
Stayed 1 night in Nov 2022
Response from General Manager on 29 Nov 2022
Dear Valued Guest,Thank you for choosing Kempinski Hotel Aqaba Red Sea as your accommodation of choice and for sharing your comments following your recent stay with us. We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. Please accept our apologies about the inconvenience you have encountered and we hope that you will afford us the opportunity to welcome you back in the near future.Best Regards,Victor Betro - General Manager

10/10 Excellent

Lorely

Stayed 1 night in Nov 2022

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a excellent stay here for a few days. Service was grear nothing was too much trouble for the staff
Response from General Manager on 6 Nov 2022
Dear Ms Debra,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from General Manager on 6 Nov 2022
Dear Ms Meri,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Abeer

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is nice, and the lebanese restaurant.
Stayed 2 nights in Sep 2022
Response from Kempinski Hotel Aqaba on 26 Sept 2022
Dear Ms.Abeer,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time No activities
Stayed 3 nights in Sep 2022
Response from General Manager on 22 Sept 2022
Dear Mr. David,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Missing some sport activity offerings
Stayed 3 nights in Sep 2022
Response from General Manager on 22 Sept 2022
Dear Mr. David,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from General Manager on 22 Sept 2022
Dear Ms Alison,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from General Manager on 22 Sept 2022
Dear Valued Guest,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Excellent

Evanthia

Stayed 1 night in Aug 2022

2/10 Terrible

Saif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Shahar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful staff, extremely helpful and friendly!
Stayed 5 nights in Aug 2022
Response from General Manager on 11 Aug 2022
Dear Ms Shahar, Thank you for rating your experience at Kempinski Hotel Aqaba. We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. We certainly look forward to welcoming you back, hopefully in the very near future. Kind regards, Victor Betro - General Manager

8/10 Good

Gil

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022
Response from General Manager on 11 Aug 2022
Dear Thank you for rating your experience at Kempinski Hotel Aqaba. We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. We certainly look forward to welcoming you back, hopefully in the very near future. Kind regards, Victor Betro - General Manager