Sydney Hotel Guide - Aqua Golf hotels in Sydney, Australia.

"I stay at Shangri-La Sydney regularly for business and usually choose the Horizon Club. However, check-in is almost always delayed. Even though check-in is 3 PM, I’ve had to wait until after 4 PM multiple times, including this visit. What’s disappointing is not just the delay, but the unprofessional attitude and lack of concern. The lounge service has also declined. During both evening service and breakfast, staff didn’t take orders properly, coffee was delayed, and there was no apology. I used to come here for the high level of service, but recently it has been quite disappointing."

"Needs a make over. Also stains on the lounge. "

"Staff and room were great. Upstairs ‘neighbours’ were stomping/jumping on the floor at 3:30am, and there was a lot of noise outside my room in the hallway between 6-7:30am."

"Always love staying this property "

"Efficiently run facility. Happy to stay!"

"Good"

"For a hotel of this standard, there were some letdown areas. Shower head wouldn’t stay up, air conditioning didn’t work properly, and while there were plenty of staff in the restaurant, the service was slow and lacking experience around what was/wasn’t offered at the hotel. "

"Room was very clean. Hotel close to train station and shopping centre. Staff helpful."

"Unreal"