Aralar mendilerroa / Sierra de Aralar Hotels

"Lovely bright clean room with a great shower and large fluffy towels and amenities Staff are really friendly and breakfast offers a nice variety with very fresh produce There is a nice walk along side the hotel and opposite where there is a park if you have your dog with you "

"All good"

"Clean and super friendly "

"Nice staff, flexible on check out, great breakfast and good value hotel bar..."

"It was what one would expect in a 4 Star hotel - with a bit of character."

"Everything was perfect except check in,, this system needs work,, "

"Spotless clean, bar and food available as well as petrol station with shop. Place to exercise dogs and big car park. Close to main highway and staff all helpful and friendly. Excellent customer service approach with emails prior to visit asking if they can help you in any way and a welcome message in my room written on bathroom mirror. Real value for money experience and if I could give feedback on 2 things I would improve. Put a toilet brush in bathroom as we may need to attend to marks in the toilet before maid cleans room. It stops embarrassment and better for your staff. The bed mattress was not comfy for me as I have an aging skeleton and after a week of aching was glad to return to my own bed. I appreciate everyone has a preference about beds but it was adequate. Very impressed with the staff training and the whole experience so well done management for putting customers first, it was appreciated"

"Comfortable and clean room. Excellent and welcoming staff. Top choice for parents visiting their children at university."

"A good nights sleep after a long journey , great breakfast "