Beach nearby
Check availability

Reviews of Roc Hôtel

3 out of 5
Roc Hôtel
200 Boulevard de la Plage, Arcachon, Gironde

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 160 reviews" "
Rating 8 - Good. 68 out of 160 reviews" "
Rating 6 - Okay. 45 out of 160 reviews" "
Rating 4 - Poor. 14 out of 160 reviews" "
Rating 2 - Terrible. 4 out of 160 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mathilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel charmant bien placé
Bel hôtel tout près de la plage avec un jardin charmant. Bon petit déjeuner, pain et viennoiseries très frais, beaucoup de choix. L’an passé,le petit dej était encore plus sublime avec des pudding maison…
Stayed 7 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional French beach hotel.
Roc hotel was a nice, traditional French beach hotel. It was very clean and comfortable but not elegant. The people at the front desk were very friendly and helpful. The spoke good English
Stayed 1 night in May 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doc Hotel
Very close to train station and huge beach
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, room comfort
Would stay here again.
Hotel rooms were a bit dated but clean and comfortable and had a great little balcony with a small table and chairs. Not so near the shopping area but that didn't bother us as we wanted easy access to the beach and sea front restaurants and this was perfect within a 2 minute walk. We managed to park a few streets away for free otherwise parking would have been expensive so worth looking out for. Once we got our bearings the hotel was easy to find and very easy access from the main road in and out of the town.
Stayed 1 night in Sep 2018

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location was great and the room was really clean and seemed newly renovated. The only bad thing was that I booked a twin room, got a double bed AND on top if that, the smallest double bed I have ever experienced. Me and my wife slept very bad for the two nights that we stayed in Arcachon
Stayed 2 nights in Aug 2018

8/10 Good

RALPH

Liked: Room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Problem with hot water in the morning but they give us an excellent free breakfast. All in all I was very happily well fed albeit a bit smelly!
Stayed 1 night in Jun 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location,location,location.
perfect location 100mtrs from beach and good seafront resaurants and bars,ideal at the prices charged.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Excellent location but the room was a little outdated and the bathroom was in pretty rough shape.
Stayed 1 night in Jul 2017

8/10 Good

Martin, Coventry, UK

Liked: Staff & service, room comfort
Basic No-frills Hotel With Excellent Location
This is just about perfect if you are looking for a simple, and relatively inexpensive, base to enjoy the beaches and restaurants of Arcachon. In terms of location, it's an easy two-minute-walk to the railway station and you simply have to walk through a passageway and you are on the beach. The decor in the rooms is a bit dated, but there is plenty of storage space. New towels were provided every day, but odd things were always forgotten when the room was cleaned. The staff on reception were friendly and booked restaurants for us.
Stayed 11 nights in Jul 2017

8/10 Good

Alison, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was spectacular. Pool was clean and ready to use (though we didn't). Location was very scenic - you could see castles in every direction.

6/10 Okay

ANDREY

Disliked: Property conditions & facilities

8/10 Good

Michelle, USA

Liked: Cleanliness, room comfort
Clean but Small Balcony
Just one block away from the beach - this hotel is in an ideal location. The interior is clean but a little outdated in style. Our room had a tiny balcony that could fit maybe three people standing very close together. Altogether, this hotel was very clean and in a great beach community - just across the street from the casino.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçu par Hotel.com
Lors de la réservation de mes 2 nuits ,vous indiquiez de mentionner avant paiement le code particulier (3lettres et 4chiffres me semble t il )que vous proposiez et qui donnait droit à une nuit supplémentaire. Impossible d’ecrIre ces références. Déception.
Stayed 2 nights in Sep 2021

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inacceptable pour ce prix , chambre vétuste et bruyante
Stayed 1 night in Sep 2021

10/10 Excellent

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour agréable
Problème de calcul à la réception 😂
Stayed 1 night in Sep 2021

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
séjour convenable Bon emplacement
Stayed 2 nights in Sep 2021

4/10 Poor

Claire

Travelled with partner
Disliked: Property conditions & facilities
Établissement 3 étoiles mais je cherche encore pourquoi cet hôtel à des étoiles. L’ensemble est vieillot, même les chambres…moquettes datant des années 70. L’émaille de la baignoire je n’en parle même pas. Très mauvais état. Accueil du personnel laisse à désirer. Pourrait être plus aimable. Le seul point positif de cet hôtel est sa localisation.
Stayed 2 nights in Sep 2021

6/10 Okay

Pascal

Disliked: Cleanliness
Tres mauvaise wifi.......
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Chambre très petite, moisissure au plafond , hôtel dans son jus qui aurait bien besoin d un coup de frais … Point positif l emplacement !
Stayed 3 nights in Aug 2021

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme
L'hôtel est très bien situé, à l'ent3du centre ville, 2 pas de la plage. Et il est calme
Stayed 1 night in Aug 2021

4/10 Poor

Lydie

Business traveller
Accueil vraiment glacial de la part de la responsable. Employée plus aimable Débit de la carte avant mon arrivée, contraire aux consignes hôtel.com. Bref première et dernière fois
Stayed 2 nights in Jun 2021

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Content
Stayed 2 nights in Jun 2021

6/10 Okay

FRANCIS

Disliked: Property conditions & facilities
Hotel veillot
Stayed 1 night in Jun 2021

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la proximité à la plage et la service geniale!
Stayed 1 night in Jun 2021

8/10 Good

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très moyen
Hôtel pas entretenu et ménage fait à la va vite. Porte vitrée donnant sur le balcon qui ne fermait pas et rideau électrique HS. Pas de bouilloire dans les chambres ni bouteilles d'eau. Petit déjeuner très moyen et service à revoir. Seul point positif la situation géographique.
Stayed 1 night in May 2021

8/10 Good

mihrac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Etchegaray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Guillermo, Yvelines

Travelled with family
Liked: Cleanliness
Proche de la plage et Casino. Parking compliqué et cher.
Stayed 2 nights in Jul 2020

8/10 Good

Marie claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
État général et niveau de propreté de l'hôtel déplorable. Tarif exagéré même si l'emplacement est pratique.
Stayed 1 night in Sep 2020

2/10 Terrible

Bertrand, Paris

Disliked: Cleanliness, amenities, property conditions & facilities
Une chambre très rustique des années 50 et dans son jus Une salle de bain avec un gros problème d écoulement d eau et un linteau et cabine de douche très vieux limite acceptable !! Pour une somme conséquente , on ne peut accepter ce type d équipement ! Dommage car seule la location de l hôtel est bien
Stayed 1 night in Sep 2020

6/10 Okay

Hayat

Liked: Staff & service
Disliked: Cleanliness
Très déçu
Le personnel de l’accueil Et du petit déjeuner est très professionnel, a l’écoute et serviable. Par contre le petit déjeuner est peu varié ( le même menu proposé pour les 4 jours et pas assez de choix, en plus il finit très très tot). Pour profiter des vacances il faut un petit-déjeuner qui fini au moins a 11h pas a 9h. J’ai demandé qu’on fasse ma chambre( 1 seule fois dans les 4 jours) mais ce dernier était très mal fait ( wc, lit, draps, sol, salle de bain...) rien n’a été fait. J’ai eu juste un changement de serviettes. Pour 112€ la nuit c’est honteux
Stayed 3 nights in Sep 2020

6/10 Okay

Arlette

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Jean-Pierre

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
bien situé pour l'accès aux activités des bateaux naviguant
Stayed 4 nights in Aug 2020

8/10 Good

Guillaume

Stayed 1 night in Jul 2020

4/10 Poor

Niina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again!
While the staff is nice and helpful that does not compensate the fact that the hotel itself is extremely dated, there is a reason why there are hardly any pictures of the rooms on the website - the rooms may have been nice 40 years ago but awful at the moment, this is not a 3 star hotel more like a 1! Location is close to the beach but a room facing to the street was very noisy at nights. Overall this hotel was a huge disappointment.
Stayed 7 nights in Jul 2020

4/10 Poor

Nidhal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé mais décevant
A Éviter !!! Bien que bien situé dans le centre d'arcachon, les prestations sont assez mauvaises, le confort est sommaire, la climatisation en panne par 34° cest bien dommage, si on ouvre la fenêtres on est envahi de moustiques donc pas possibles, il fallait se contenter d'un ventilateur fourni par l'hôtel mais il fallait mieux réparer la climatisation. La chambre est très petite la deco inexistante et le ménage était clairement fait a la va vite. En plus le personnel a l'accueil était bien désagréable. C'est dommage !
Stayed 3 nights in Jul 2020

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien placé, très correct
Hotel idéalement situé. Parfait pour un court séjour
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon séjour
Séjour parfait,très bon accueil,chambre et salle de bain spacieux propre,petit déjeuner buffet copieux Hôtel en plein centre en face du Casino Seul problème :Pas de réseau wifi dans notre chambre (9),mais ce n’était pas grave
Stayed 1 night in Jul 2020