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Reviews of Arnarstapi Hotel

2.5 out of 5
Arnarstapi Hotel
Arnarstapi 350, Snaefellsnes Peninsula, Arnarstapi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 236 reviews" "
Rating 8 - Good. 78 out of 236 reviews" "
Rating 6 - Okay. 13 out of 236 reviews" "
Rating 4 - Poor. 3 out of 236 reviews" "
Rating 2 - Terrible. 3 out of 236 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monique, Hoboken

Travelled with family
Liked: Staff & service
Decent hotel great area
Stayed 1 night in Apr 2024
Response from Olena on 24 Apr 2024
Dear Monique, thank you for your feedback it means a lot to us. We are happy that you enjoyed our hotel and the area around. We hope to welcome you back in the future for another pleasant stay:)

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maria on 18 Apr 2024
Thank you for your review, we appreciate it.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maria on 8 Apr 2024
Dear James,Thank you for your review, we really appreciate it.

10/10 Excellent

Acacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a unique place to stay. The setting is incredible with a cliffside walk right outside. The room was quite small and no extra pillows or blankets, and it was really utilitarian but fine. The restaurant food was mediocre at best but I understand why it's so expensive because it's soooo rural. If you stay here keep in mind that there's not really anything around for over an hour. BUT, we saw a spectacular northern lights display around 8pm and it was absolutely one of the highlights of the trip so far. I'm not sure I'd drive that far out of the way to stay there again but it was memorable and unique so I'm glad we did.
Stayed 1 night in Nov 2023
Response from Veliche on 10 Nov 2023
Dear Acacia,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked this hotel. It was very clean and comfy. Nice bed. We saw the aurora borealis just outside our room, that was amazing! We didn't have the best experience with the breakfast. Eggs were gone and when we asked the lady about them she wasn't very nice about it. Otherwise I believe they are a very good choice to stay around the area!
Stayed 1 night in Sep 2023
Response from Ivy on 17 Oct 2023
Thank you for your generous words and amazing review. We are truly happy to hear that you had such a wonderful experience with us. We apologize for any inconvenience you faced and assure you that we're actively addressing the concerns you raised. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Igor S. on 12 Oct 2023
Dear Cara,We really do appreciate your review!We're pleased to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.Best regards,

8/10 Good

Felipe, Pembroke Pines

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location.
Response from Ana on 1 Oct 2023
Thank you for the time to give feedback regarding your recent stay at our cottage. We hope you had a pleasant stay and we wish you a wonderful time in your future endeavors.

8/10 Good

Wenjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spa and sauna is nice to have after a long day
Stayed 1 night in Aug 2023
Response from Andrija on 28 Sept 2023
! We take pride in providing exceptional service and creating memorable experiences for our guests. Your feedback is invaluable, and we're delighted that you enjoyed your time with us. We can't wait to have you back for another fantastic stay

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and excellent viewing of Northern Lights
Stayed 1 night in Sep 2023
Response from Andrija on 28 Sept 2023
! It's fantastic to know that you had such a great time at our hotel. Our team works tirelessly to ensure guests like you have a wonderful stay. We sincerely appreciate your compliments and look forward to hosting you again soon

10/10 Excellent

elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Andrija on 28 Sept 2023
Thank you for your kind words! We're delighted to have contributed to a memorable trip for you. Your compliments about our amenities and hospitality mean the world to us. We hope you choose our hotel again when you're back in town.

8/10 Good

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
I recently stayed at this hotel and had a pleasant experience. The room was nice and had a good atmosphere. It was clean and modern, leaning more towards basic rather than chic. The location, though, was truly beautiful and perfect for witnessing the mesmerizing Aurora Borealis. One thing to note is that the restaurant closes at 9 pm, so be sure to arrive before then or have some food with you, as there are no dining options nearby. Other than that, it's a great place for nature enthusiasts and Aurora chasers.
Stayed 1 night in Sep 2023
Response from Andrija on 28 Sept 2023
We are overjoyed to receive your positive feedback! It's rewarding to know that our hotel and services met your expectations. Our team is dedicated to ensuring your comfort, and your appreciation motivates us to do even better. We eagerly await your next visit.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful. Right on the ocean. In a very cool spot. We would definitely come back.
Stayed 1 night in Sep 2023
Response from Igor S. on 23 Sept 2023
Dear Michael,Thank you for your generous words and amazing review.We are truly happy to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Best regards,

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Igor S. on 23 Sept 2023
Dear Sarah,Thank you for your great feedback.We hope you will be our honored guest in the near future again.Warmest regards,

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel! Surrounding area is amazing!
Stayed 1 night in Aug 2023
Response from Mihail on 2 Sept 2023
Dear Shannon, Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we're grateful for your kind words. We can't wait to welcome you back on your next visit.

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mihail on 2 Sept 2023
Dear Minghui, Thank you so much for your kind review. We're thrilled to hear that you had a wonderful experience with us. It was a pleasure hosting you, and we look forward to welcoming you back again in the future.

8/10 Good

Bracha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Andrija on 28 Aug 2023
Thank you for your kind words! We hope that you enjoyed your stay with us and that you will choose our hotel again when you're back in town.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious, and picturesque surroundings.
Stayed 1 night in Aug 2023
Response from Ana on 12 Aug 2023
Thank you for your kind words and wonderful review. We hope you had an amazing time and a memorable experience during your stay. We would be honored to welcome you again in the future. Kind regards and best wishes

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. The property was clean and modern. The exterior access to the rooms was unique. A couple nice dining options. Direct access to hiking was very convenient.
Stayed 1 night in Aug 2023
Response from Veliche on 5 Aug 2023
Dear Stephen,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excellent

chin

Stayed 1 night in Jun 2023
Response from Igor M. on 5 Jul 2023
Thank you for choosing us for your accommodation. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Sashko on 24 May 2023
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes, Sashko.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and modern hotel with easy access to sights around the area.
Stayed 1 night in May 2023
Response from Igor S. on 16 May 2023
Dear Mario,We are very delighted with your outstanding review of your recent stay with us. We are glad you enjoyed your vacation and are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.Kind regards,

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Nice quiet room with a view of the mountains.
Stayed 1 night in Apr 2023
Response from Veliche on 21 Apr 2023
Dear Guest,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended; we had a 'Double Standard Room' that was nice and comfortable, one room in a four room building. The restaurant at the property was really good and convenient. We did not try other options in the village. Great ocean-close (5 minute walk) location with stunning views on the footpaths.
Stayed 1 night in Apr 2023
Response from Igor S. on 20 Apr 2023
Dear Bruce,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Limited hot water was kinda a bummer but other than that it was a perfect location and very peaceful stay
Stayed 1 night in Mar 2023
Response from Tanja on 18 Mar 2023
We are very happy that you enjoyed your stay overall. We hope we can welcome you back again for an even better stay. Best and warmest wishes from our team.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fun trails around. A few places to eat nearby. Stayed one night
Stayed 1 night in Oct 2022
Response from Apolonia on 29 Oct 2022
We are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our clients happy. Thanks again, we hope you can visit us again soon.

6/10 Okay

Fernando

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The location
Stayed 1 night in Sep 2022
Response from Igor on 10 Oct 2022
Thank you for your review. We sincerely appreciate and value your comments on areas within our hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 Excellent

Miri

Stayed 1 night in Aug 2022
Response from Andrija on 29 Aug 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.Best and warmest wishes from our team.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. The best one we stayed on all holiday. Beautiful and very comfortable rooms. Walk the sea cliffs just outside your door. Good food at the 3 on-site restaurants.
Stayed 1 night in Jul 2022
Response from Andrija on 29 Aug 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.Best and warmest wishes from our team.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Great location for glacier climb and whale watching on north side of peninsula. Clean room- very small for three beds. Almost no place to put luggage. Lav. water cold which seemed odd (shower is warm). Wished that breakfast options had opened earlier with more take away options (expensive buffet was only option). Nice minimal modern design in the landscape.
Stayed 1 night in Jun 2022
Response from Andrija on 29 Aug 2022
Thank you for your review. We sincerely appreciate and value your comments on areas within our hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future.Best and warmest wishes from our team.

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Over priced with plastic furnitures.
Over priced, paid about $395 per night, no breakfast. Worst, not even a table in the room. They used cheap plastic stoods as night stands and a short 3 legs stood as table. I chose that hotel for the scenic stops by walking.
Stayed 1 night in Jun 2022
Response from Ester on 30 Sept 2022
Dear Kenneth,Thank you for your review. We appreciate it very much, especially so we can improve in the future for our future guests. Best Regards.

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service
Nice area and clean but overpriced for a very small room with a view of the road. Rooms are set back from the ocean.
Stayed 1 night in Jun 2022
Response from Ester on 30 Sept 2022
Dear Cristina,Thank you for the feedback. we are very glad we hosted you.Best Regards,

10/10 Excellent

rohini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has amazing views. Unfortunately if you are more then 2 people, your view is of the mountain and not the sea, but still pretty amazing. The rooms were comfortable.
Stayed 1 night in Jun 2022
Response from Ester on 30 Sept 2022
Dear Rhini,Thank you for being our valued customers. We are grateful for the pleasure of serving you and meeting your needs.Best Regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Great!
Stayed 1 night in May 2022
Response from Ester on 30 Sept 2022
Dear Ryan,Thank you so much for your kind words and for taking the time to write us a review. We appreciate it. Glad that we could meet your expectations and we would be happy to host you again. Wishing you many safe travels. Best regards,

10/10 Excellent

ERIC

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not a problem even though is not next to the room. Around the stay is beautiful and perfect location to enjoy the area
Stayed 1 night in Apr 2022
Response from Ivana on 29 Apr 2022
Dear Eric, Thank you for the lovely review and the perfect score, we appreciate it :) We are happy to hear that you had such a nice stay at our place. We do strive to provide the best experience to our guests and it warms our hearts when we hear that we succeeded. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. We wish you many safe travels :)

10/10 Excellent

Maylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Ester on 30 Sept 2022
Dear Maylene Thank you so much for your kind words and for taking the time to write us a review. We appreciate it. Glad that we could meet your expectations and we would be happy to host you again. Wishing you many safe travels. Best regards,

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Ivana on 29 Apr 2022
Dear Ernesto, Thank you for the perfect score, we appreciate it :) We are happy to hear that you had such a nice stay at our place. We do strive to provide the best experience to our guests and it warms our hearts when we hear that we succeeded. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. We wish you many safe travels :)

10/10 Excellent

Rainey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is all about the setting. It’s remotely located and rooms include a full glass wall to optimize staring at the night sky. We had a high aurora forecast the night we stayed and managed to see her dance.
Stayed 1 night in Apr 2022
Response from Maria on 14 Apr 2022
Thank you for your review. We really appreciate it and we are glad that you have enjoyed your stay.

10/10 Excellent

Jocelin Morales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with mountain view. Just two restaurants on town, both close super early (at lest for me) at 8 pm. Breakfast was "different" maybe it was an Icelandic breakfast. Hotel near Kirkjufell
Stayed 1 night in Mar 2022
Response from Sashko on 16 Mar 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Nov 2021
Response from Marija on 8 Nov 2021
Thank you for your review. We really appreciate it .

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service
The setting was beautiful and the bed was comfortable. Would have loved coffee in the rooms so you didn’t have to pay for it at reception. Dinner was great there! Really nice place with great access to beautiful places along the peninsula.
Stayed 3 nights in Sep 2021
Response from Ester on 6 Nov 2021
Dear Emily, Thank you very much for the comments and the nice feedback. The top ranking is very much apprecaited. We hope to be able to welcome you again in future! Best Regards!

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very romantic
It's a modern, but quirky hotel. The view is lovely, we were there in a storm and the occasional crashing wave was wonderful! Our room was a hike from parking, but wouldn't have been an issue in nicer weather.
Stayed 1 night in Sep 2021
Response from Ester on 6 Nov 2021
Dear Denice, Thank you for the very nice and detailed feedback. Your comments are very important for us. We are glad to hear that you liked your stay, and do hope to be able to welcome you back in future! Best Regards!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beautiful location on the ocean makes this place. The rooms are in modern designed modular units, very cool. Rooms are well appointed.
Stayed 3 nights in Aug 2021
Response from Ivana on 18 Aug 2021
Dear Guest, Thank you so much for your lovely review. We are happy that you had a pleasant stay with us. We strive to provide the best experience to our guests and it warms our hearts to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to be your hosts again in the future. Best wishes and many safe travels!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful simple rooms. Amazing view and sounds of birds. Pretty expensive and breakfast should have been included.
Stayed 2 nights in Aug 2021
Response from Ivana on 10 Aug 2021
Dear Guest, Thank you for your kind review, we appreciate it. We are glad that you had such an enjoyable stay and that you liked the accommodation. Breakfast is not included in the rate, but guests are welcome to visit the restaurant and have a breakfast there. We hope that we will have the pleasure of being your hosts again in the future. Many safe travels!

8/10 Good

Djien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ivana on 10 Aug 2021
Dear Dijen, Thank you for your kind review, we appreciate it. We are glad that you had such an enjoyable stay and that you liked the accommodation. We hope that we will have the pleasure of being your hosts again in the future. Many safe travels!

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021
Response from Sashko on 22 Jan 2022
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Location nice, condition of room so-so
The location of this "hotel" is stunning. The beds were comfortable and the room was a good size and very quiet. Our main problems were that the furnishings were very sparse and the bathroom floor was unsafe. I appreciate the sparse ascetic for furnishings at times; however, at this price point i would appreciate more than stools for bedside tables and two hard table chairs set next to a very low occasional table. Basically nowhere to sit to read except in a bed with no headboard and one small pillow. For the unsafe bathroom floors, we had to set the trash can in the middle of the bathroom to avoid stepping in an area where the subfloor has collapsed under the vinyl because every time we stepped there not only did we feel like our feet were going to go through the floor but the vinyl would separate on the seam and pinch our feet. I am not sure if units here are individually owned as some of them had lock boxes with keys? There really isnt a check-in as the reception/restaurant doesnt really know very much about the lodging. There really isnt any other choice of lodging in area, but people should be aware of limitations, especially for the cost.
Stayed 1 night in Jul 2021
Response from Ivana on 18 Jul 2021
Dear Guest, Thank you for taking the time to send us a review, we appreciate it. We are glad that you had a generally good stay with us. All your suggestions are welcome. Regarding the staff, we have a reservation on site and a phone/message service, we are available 24/7. The hotel and the cottages are owned by one person and it is for the convenience of our guests that we have key boxes to some units. We hope that we will have the pleasure of being your hosts again in the future. Best Regards!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the staff are super nice. Only thing I would complain about is the hot water. It’s on a tank heater and ran out super fast. They do say it in the room. But besides that it was great. I would stay again
Stayed 1 night in Jun 2021
Response from Ivana on 30 Jun 2021
Dear Guest, Thank you so much for your lovely review. We are happy that you had a pleasant stay with us. We strive to provide the best experience to our guests and it warms our hearts to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to be your hosts again in the future. Best wishes and many safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the arnarstapi trial and the beautiful coastal scenery .
Stayed 2 nights in May 2021
Response from Martina on 6 Jun 2021
Thank you very much for the lovely words, we are happy to hear you loved your stay with us. Thank you for staying with us and we hope to welcome you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopping point on the way to the park. The rooms were immaculately clean and bright. I would visit again.
Stayed 1 night in May 2021
Response from Martina on 4 Jun 2021
Thank you very much for the lovely words we are happy you loved your stay with us. We look forward to welcoming you again. Stay safe!

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Ester on 2 Jun 2021
Dear Sean, Thank you for the review and the ranking, it is very much appreciated! We love to know how our guests feel during their stay at our hotel, and we are glad you liked it. Best Regards!