4/10 Poor
Dustin F.
21 Jul 2025
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
Pros: Home is in a great location close to many activities, shops, and Arnold's Park.You get wrist bands for the water park each day which is just a short walk. There is outside space for relaxing and yard games.Cons: There was no room for our food-the fridge was full of other peoples' food/alcohol, the freezer was over half full, and the pantry was full with no room. One of the reasons we chose rentals instead of a hotel is to make our own food so this was frustrating.The cleaning crew wasn't done so we had to finish the towels which was no big deal, but they obviously hadn't cleaned fully - there was a huge sticky area by the TV, many cobwebs on the floor behind the bathroom door (which would absolutely been caught if the floor had been vacuumed or swept, and the microwave had crud all over. There was a reddish-brown stain on the pillow sham. And, when taking a normal/short shower, the drain was so slow you were standing in inches of water. It appears that the code isn't changed between renters based on the property instructions unless he prints a brand new property rental rules sheet with each stay? The patio umbrella and grill ignition were broken. Lastly, huge delay in communication from owner - we had a relatively significant concern about the owner's property that was on site that wasn't responded to until a day later. None of these are huge, but definitely nothing close to the standards we have experienced at other rentals (i.e. other VRBOs or Airbnb).
Dustin F.
Stayed 4 nights in Jul 2025