Santa Marta Hotel Guide - Arrecife Shopping Center hotels in Santa Marta, Colombia.

"Everything was great. The staff was very warm and welcoming. "

"The hotel is in a great area employees are very helpful we enjoy staying there will go back again Shopping beach just in front love it "

"First of all the location of the property is good, close to the beach but when we reserve the apartment we paid for a 1 bedroom 2 baths and balcony, they put us in a horrible 1 bedroom with no balcony really old kitchen and a bizarre dark energy, after couple of hours when I checked the receipt to be sure what had we paid for the management switch us to the right apartment we had reserve, so the experience was okay but I don’t think we will go back there."

"Muy atentos, servicio de limpieza excelente! "

"La propiedad y las personas que nos atendieron fueron increíbles. muy agradecido con la atención de Jesus y la muchacha dela limpieza fueron muy atentos. También el desayuno fue espectacular, solo que me hubiese gustado mas opciones; y también una unidad con cocina pero será para la próxima ya que fue error demi parte. "

"I stayed at this hotel for 4 days. Before booking a 2 day birdwatching tour to Minca, I asked the front desk if it was ok to leave my luggage in their storage room overnight and pick up the next day. They said yes no problem. Then when I checked out and wanted to leave it there, they said their manager said no unless I was staying there. That put me in a annoying situation...but luckily the tour company was able to keep it at their office in Minca. So, I am not happy with service because of this episode. Other than customer service, the hotel is ok."