Arrozal Holidays

The room is spacious and nice. There were 3 of us and the sleeper couch was not comfortable at all. The water takes a while to warm up so the shower was a little on the chilly side. The jacuzzi was dirty and didn't use which was a disappointment. The shuttle was out of service. The Lyft was reasonable $5 to $10 for 3 of us to get to Old San Juan and the cruise port. The staff was very friendly and helpful. They let us keep our luggage there after check out. They were there late for check in as well.

We loved it and would stay again! The restaurants are a bit pricey, we asked for water and they brought us a $9 bottle. The alcoholic beverages are reasonable. Be sure to check your bill for gratuity and tip your servers accordingly! All of the staff everywhere was great; in the lobby, at the door, the pool, and at the beach! :)

This resort was incredible! The beach was pristine, the pool was so inviting and the property was beautiful! We enjoyed many great meals at The Mahi Mahi while watching the waves crash on the beach. I can’t say enough about the wonderful experience we had here. I can’t wait to go back!

Great room ans helpful staff

The property was beautiful! So much to do there and very clean. The food was average and overpriced and the lobby/nightlife was depressing and dead. The lobby is dark and has lots of closed down stores and empty spaces like an old mall. The "entertainment" at night is an afterthought and nobody really goes to it. With the size of the property and all that there is to offer- you'll never be bored, just don't go if you're looking for good nightlife and to party at night. Great for families with kids and couples.