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New Tristar Beach Hotel

2.0 star property
Travelers sip coffee from private spots at this beachfront hotel, where the ocean's warmth creates a perfect setting for unwinding after exploring the area

Choose dates to view prices

New Tristar Beach Hotel, near Arugam Bay Beach, offers a sun-soaked retreat with beachfront access and loungers. A helpful porter assists guests in exploring the area, while the on-site coffee shop and restaurant provide everything needed for a relaxing stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is €32
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • Beach view
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Arugam Bay, New Tristar Beach Hotel is on the beach. Muhudu Maha Viharaya Temple and Kudumbigala Sanctuary are local landmarks, and the area's natural beauty can be seen at Arugam Bay Beach and Kumana National Park.
Visit our Arugam Bay travel guideOpens in a new window
Map
Panama Road, Arugam Bay, Pottuvil, 32500

What's nearby

  • Arugam Bay Beach - 8 min walk - 0.7 km
  • Pasarichenai Beach - 12 min walk - 1.0 km
  • Muhudu Maha Viharaya Temple - 5 min drive - 4.1 km
  • Pottuvil Point - 9 min drive - 6.3 km
  • Kumana National Park - 41 min drive - 29.6 km

Restaurants

  • ‪Perera Restaurant - ‬3 min walk
  • ‪Choco Lush - ‬6 min walk
  • ‪Siam View - ‬3 min walk
  • ‪Hideout Lounge - ‬5 min walk
  • ‪Siam View, Arugam - ‬4 min walk

About this property

New Tristar Beach Hotel

Hotel near Arugam Bay Beach
You can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services at New Tristar Beach Hotel. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Guests can also expect to find a restaurant.
Additional perks include:
  • Continental breakfast (surcharge), beach umbrellas and luggage storage
  • Beach towels, a porter/bellboy and smoke-free property
Room features
All guest rooms at New Tristar Beach Hotel offer comforts, such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • Ceiling fans and daily housekeeping

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Exterior
Arugambay Roccos
  • On private beach
  • Pool
  • Kids’ pool
  • Parking included
7.8 out of 10, Good, 41 reviews
The price is €34
includes taxes & fees
14 Feb - 15 Feb
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Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3.50 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 9.50 per day.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 3.50 for children
  • Rollaway bed fee: USD 9.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

New Tristar Beach Hotel Hotel
New Tristar Beach Hotel Arugam Bay
New Tristar Beach Hotel Hotel Arugam Bay

Frequently asked questions

Is New Tristar Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Tristar Beach Hotel?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at New Tristar Beach Hotel on 18 Jan 2026 start from €32.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Tristar Beach Hotel?

New Tristar Beach Hotel doesn't offer parking.

What time is check-in at New Tristar Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at New Tristar Beach Hotel?

Checkout is at noon.

Where is New Tristar Beach Hotel located?

Nestled on the beach, this Arugam Bay hotel is within 1 mi (2 km) of Arugam Bay Beach and Pasarichenai Beach. Muhudu Maha Viharaya Temple is 2.3 mi (3.8 km) away.

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Reviews

New Tristar Beach Hotel Reviews

7.2

Good

7.6

Cleanliness

9.4

Amenities

6.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

6/10 Okay

Zoltan

Liked: Cleanliness, property conditions & facilities

Not for light sleepers!!!

I did not have a great stay here, because of the hotel and hotels.com. First off, let me say that the hotel and rooms are ok, the breakfast is good, and the location is great (in the middle of the main business area and your back door goes right to the beach). BUT this makes it very difficult for light sleepers, which I am. I thought the beach would have a calming sound, but during high season the waves sound like a thunderstorm right outside your back door. And fishermen are parked right behind the hotel so you will hear them start their engines at 5:00 a.m. Also, there is a restaurant that parties all night on Thursday nights literally next door. Because of this I asked the manager if I could leave two days early for my 7-day stay. He agreed and asked me to have hotels.com connect with him. When I asked hotels.com to connect with him they have the wrong contact information, and the manager apparently can't connect with them either, so they couldn't get a hold of each other. How can you be on the website and not be able to communicate with each other? So I was forced to stay the entire 7 days and barely sleep at all. The manager is very nice but could not help me even though he said he could. But this place is good if you are a deep sleeper.
Stayed 7 nights in Jul 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was magical, in front of the sea and very quite and clean
Stayed 2 nights in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 1 night and the room was really nice and clean. The hotel staff very hospitable and friendly. Its a lovely view as it opens to the beach!
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay in Paradise – New Tristar Hotel, Arugam Bay We had the absolute pleasure of staying at the New Tristar Hotel in Arugam Bay for 4 nights, from 29th June to 3rd July, and it was nothing short of exceptional. From the moment we arrived, we were warmly welcomed by the outstanding staff and the incredible manager, Arooz. His attentiveness, kindness, and genuine care made us feel right at home and truly elevated our experience. Our room was spotless and well-equipped, with efficient air conditioning, a working fridge and kettle, and 24-hour hot water in the shower — all the comforts you’d want while staying by the sea. The cleanliness and efficiency throughout the hotel were of the highest standard. Each morning, we were treated to a delicious breakfast featuring a fragrant mix of Sri Lankan specialties alongside comforting European favorites — a perfect start to each day. But the real highlight was the location. The hotel is directly on the beach, and we were lucky enough to watch the sunrise over the ocean right from our balcony — an unforgettable view that will stay with us for a long time. A heartfelt thank you to Arooz and the entire team for making our stay so memorable. Your warm hospitality and attention to detail made all the difference. We left feeling relaxed, recharged, and already looking forward to our next visit.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst Hotel I Have Stayed At : Detailed Review

I had high expectations despite some negative reviews, but unfortunately, my experience was disappointing. Only one bottle of water was provided at check-in, with no further supply during the stay. Room cleaning was offered only once a week and only upon request. The drawers in the room were broken. The mini-fridge in one of the rooms did not work. The bedsheet had a visible hole in it. The images online are misleading — there is no direct beach access. The pool is not at this property but across the road in their older property. The reception can only be reached via a mobile call, as there are no in-room phones. The rooms do not have wardrobes, making it inconvenient for longer stays. The locks are outdated, and the hallway tiles creak when walked on, giving an impression of poor maintenance. We tried to raise these issues with Hotels.com but were unable to get proper assistance. Our request for a full refund of the last night (since we had to cut our trip short) was not resolved. The manager of the hotel did not respond to the booking platform, and customer support was not helpful. Adding to the inconvenience, Hotels.com does not provide a Sri Lanka-based contact number, so calls have to be made internationally at the guest’s expense. Overall, the experience fell far below expectations.
Stayed 6 nights in Aug 2025