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"I had a wonderful day at this hotel. Everyone was so welcoming from the staff. One of the staff members took me to my room, carry my luggage and also ensure that I was able to get room service to my room. They also have a complementary shuttle to the airport, which is amazing. The property is so nice and the food is delicious when I come back I will definitely be staying in this hotel."

"Very comfortable bed and pillows. Staff was fantastic - we were leaving before breakfast on our last day and they kindly packed us to go boxes. Highly recommend!"

"Conveniently located with very warm and welcoming staffs. "

"Really enjoyed our stay at the Gran Melia. They made you feel welcome from the moment you walk in. The amenities are great. Rooms are comfortable and clean. Staff is very friendly and helpful."

"Very Unique Property ! I felt like i was at home ! Great service recommendations & accommodation. Would definitely recommend! "

"After climbing Kilimanjaro it was the perfect place to regroup before going on safari. Hotel staff was very attentive. Laundry service was excellent and reasonable. "

"This is a great hotel right in the middle of Arusha. Good breakfast, spacious rooms and a big beautiful garden to wander through. Take advantage of happy hour in the Hatari Bar. A few notes: Arusha is a busy, noisy city and you're right in the middle of it. Don't expect rooms near the road to be quiet. Doesn't bother us as we live in a busy city, but might bother you if you're not used to it. The front desk will arrange a driver for you to take you wherever you need to go, but there are a few decent coffeeshops/restaurants you can walk to, as well."

"We loved our stay at Rivertrees before our safari! Such a beautiful property, and everyone was so kind and accommodating. Would definitely recommend."

"Great customer service, but facility is on the older side "