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Hotel ParkHills

3.5 star property
Hotel with free parking, 4-minute walk to Shirokane Hot Spring

Choose dates to view prices

Photo gallery for Hotel ParkHills

Lobby
Daily buffet breakfast (JPY 2750 per person)
Children’s play area – indoor
Premium Triple room, 3 Single Beds, Non Smoking
Indoor pool
Hotel ParkHills provides a peaceful base near the scenic Blue Pond. The property features in-room WiFi for staying connected and a playground where kids can burn off energy. After exploring the natural surroundings, guests refuel at the restaurant with garden views.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin room, 2 Single Beds, Non Smoking

Standard Twin room, 2 Single Beds, Non Smoking

Standard Twin room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Western room, 2 Single Beds, Non Smoking

Standard Japanese-Western room, 2 Single Beds, Non Smoking

Standard Japanese-Western room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • 36 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Premium Japanese-Western room, 2 Single Beds, Non Smoking

Premium Japanese-Western room, 2 Single Beds, Non Smoking

Premium Japanese-Western room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 36 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Premium Triple room, 3 Single Beds, Non Smoking

Premium Triple room, 3 Single Beds, Non Smoking

Premium Triple room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Family room, 2 Single Beds, Non Smoking

Premium Family room, 2 Single Beds, Non Smoking

Premium Family room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Compact Japanese-Western room, 2 Single Beds, Non Smoking

Compact Japanese-Western room, 2 Single Beds, Non Smoking

Compact Japanese-Western room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
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About the area

Map
Shirogane Onsen, Biei, Hokkaido, 071-0235

What's nearby

  • Shirokane Hot Spring - 3 min walk - 0.3 km
  • Shirahige Falls - 5 min walk - 0.4 km
  • Blue Pond - 4 min drive - 3.8 km
  • Tokachidake Bogakudai Observation Tower - 6 min drive - 6.1 km
  • Fukiage Spa - 10 min drive - 9.9 km

Getting around

  • Nishinaka Station - 29 min drive
  • Asahikawa (AKJ) - 33 min drive

Restaurants

  • ‪Between The Bread - ‬5 min drive
  • ‪望岳台レストハウス - ‬6 min drive
  • ‪歩人（ほびっと） - ‬7 min drive
  • ‪Cafe de la paix - ‬11 min drive
  • ‪Auberge Ninguruforet - ‬10 min drive

About this property

Hotel ParkHills

Hotel near Shirokane Hot Spring
Located close to Shirahige Falls and Blue Pond, Hotel ParkHills provides an indoor mineral hot spring (onsen), a coffee shop/cafe and a playground. Active travellers can enjoy amenities, such as snow tubing and snowshoeing, at this hotel. For some rest and relaxation, visit the 2 hot springs. The on-site restaurant, マルシェダイニング, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • A 24-hour front desk, luggage storage and a lift
Room features
All 164 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • マルシェダイニング

Things to do

  • 2 hot springs
  • Arcade/game room
  • Indoor pool
  • Playground
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park

Spa

  • 2 hot springs
  • Hot springs open from 11:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Public bath open from 11:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2200 for children
  • Late check-out fee: JPY 3150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 11:00 AM to 9:00 PM
Hot springs access available from 11:00 AM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Hotel ParkHills
Hotel ParkHills Biei
ParkHills Biei
Hotel ParkHills Biei
Hotel ParkHills Hotel
Hotel ParkHills Hotel Biei

Frequently asked questions

Does Hotel ParkHills have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM to 9:00 PM.

Is Hotel ParkHills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel ParkHills?

Self-parking is free at this property.

What time is check-in at Hotel ParkHills?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel ParkHills?

Checkout is at 10 AM. Late checkout is available for JPY 3150 (subject to availability).

Where is Hotel ParkHills located?

Located in Shirogane Onsen, this hotel is 0.2 mi (0.3 km) from Shirokane Hot Spring, and within 3 mi (5 km) of Blue Pond and Tokachidake Bogakudai Observation Tower. Shirahige Falls and Takushinkan are also within 12 mi (20 km).

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Reviews

Hotel ParkHills Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

7.8

Staff & service

9.4

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 162 reviews
Rating 8 - Good. 88 out of 162 reviews
Rating 6 - Okay. 41 out of 162 reviews
Rating 4 - Poor. 8 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

Reviews

8/10 Good

Yoshihisa

スタッフの対応は良いが施設の古さを感じた
Stayed 1 night in Sep 2025

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
朝食も夕食も種類が豊富で内容も良かった。
Stayed 1 night in Jul 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々が明るく大変満足のいくホテルでした。
Stayed 1 night in Jun 2025

10/10 Excellent

The

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too.
Stayed 1 night in Apr 2025

8/10 Good

むつみ

Liked: Cleanliness, staff & service, property conditions & facilities
家族でゆっくり温泉を、と思って利用しました。 お部屋も施設もゆったりして良かったです！
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온천도 거의24시간이라 좋고 직원분들도 엄청 친절하네요. 한국어 가능한 분도 있어서 되게 편했어요
Stayed 1 night in Feb 2020

10/10 Excellent

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설은 오래되었지만 일본 호텔 답게 매우 청결하게 유지되고 있어서 만족스러웠습니다. 겨울이었는데 방이 따뜻하고 냄새 없이 포근해서 무척 기분이 좋았습니다. 구비된 유타카도 청결했고 대욕장과 온천수도 너무 좋았습니다, 식사는 조식만 이용했는데 부페였고 반찬 하나하나가 정갈하고 맛있었습니다. 시로가네 온천을 이용한다면 또 방문할 용의가 있습니다.
Stayed 1 night in Feb 2019

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities
Location of hotel is rather far away from city amenities.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

They can tell you that the aircon is not working...
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

夕食ブッフェがパワーアップ。白金の隠れた高コスパ温泉。

夕食ブッフェの内容がかなり改善。 アジア圏からの観光客が多いため、質の悪化を恐れていたものの、逆に改善されており◎。 刺身は少ない（いか、サーモンのみ）ものの、肉（牛ステーキ、チキン、豚肉）、魚、野菜も２，３種類ずつ以上網羅されており、ごはんも白飯と炊き込みご飯、汁物もトン汁と手作りミネストローネスープ、手作りカレーもキーマカレーと野菜ゴロゴロカレーなど、ほぼすべて手作り薄味で丁寧に調理されており好感がもてる。
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

美瑛に来たら、ココを利用しています

温泉があり、素泊まりでの利用が出来るので、美瑛に来たら、ココを利用しています。コストパフォーマンスが良いと感じています。今回は、11月初めで、シーズンオフで、利用者は少なかったですが、地元の方々が泊まられていました。青い池のライトアップにバスで無料送迎していただけました。
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
ビジネスなのか、リゾートなのか。 トイレとバスが一緒で、尚且つ、一段大きく段を上るため、腰を少し痛めてた私には結構難所でした。 ホテルのバスの便がもっとあると助かります。歩いて行けると書いてある青い池は荷物持っての移動となると、車で来てない者には厳しいです。
Stayed 1 night in Oct 2017

6/10 Okay

Tsai Chen

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

環境很棒的飯店，但是當天碰到神經病。有點小聲音就一直敲牆壁，其他間比我們更大聲的旅行團為何不去敲呢？

這次帶一歲四個月的小朋友出門，其實一路狀況都很好，也沒有什麼哭鬧。連搭飛機都被旁邊的人稱讚我們家妹妹很乖都不吵鬧，但是我們還是被隔壁的日本人飯店，要求我們換房間。更過分是日本人一直敲我們牆請我們安靜。是台灣好欺負嗎？同行友人也住隔壁根本就沒有聽到小朋友吵鬧，話說~小朋友難免一定會有點小哭鬧，但是只是短暫都無法體諒一下嗎？

8/10 Good

エンジニア, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新緑の中の緑色のメルヘン

朝晩の食事の種類が豊富で堪能しました。当初は大食堂で大勢の宿泊客との一緒の食事のため、騒がしく落ちつかない雰囲気と思いましたが、それを上回る食事の量と質でした。魚類も、野菜も飲み物も新鮮で、デザートの種類も十分にありおいしくいただきました。
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
正面玄関は20~30段の階段。到着時はスタッフの方に4個のうちの2個の荷物の運搬を手伝っていただっけたが、帰りの日は、見て見ぬふりとの印象を受けた。
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깔끔하고 편안한 숙소

편안하고 깔끔하고 아주 친절함. 흰수염폭포가 바로 옆이고 청의 호수가 근처라 마음에 들었음. 온천 시설은 세련되지 않으나 편안하게 목욕하기 좋았음
Stayed 1 night in May 2017

8/10 Good

YUEN FAN JESSICA

Liked: Cleanliness, room comfort

Nice hotel with hot spring & swimming pool

Spent a night in this hotel. Enjoy their open air hot spring. Room itself is a bit dated but quiet. Hotel has a swimming pool too. We didn't have dinner & breakfast in the hotel so can't give any comment. Overall I will recommend this hotel to others.

6/10 Okay

トオル, 日本

Disliked: Property conditions & facilities

観光地に近く便利

ホテル到着が夜になってしまい、街からの距離が離れており、ホテルに着くまでの間にホテルの看板等が設置されていなかったので、道中不安だった。

10/10 Excellent

Lillian, Taipei

Liked: Cleanliness, staff & service, room comfort

出乎意料

原以為是很老舊飯店，看評價也還好，不太抱期待，但到櫃檯，第一驚豔是櫃檯有會說一點中文的日本人員，親切的幫我們介紹。第二驚豔是沒想到有溫泉可泡，還有戶外湯，可賞雪。第三驚豔，一開房門，看到很大的空間，且感覺溫馨舒適。真的超讚，大推。唯一缺點是暖氣機老舊，沒有溫熱功能的馬桶，冬天上廁所冷冷的。飯店旁邊就是很美的白鬚瀑布，步行2分鐘,超近。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

자연속 호텔

청의호수등 관광지랑 너무 가까워서 좋았어요 자연또한 좋고 온천을 수 있다는점 생각보다 룸이 커서 놀랬구요

10/10 Excellent

CHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

プール付き、清潔で、快適な温泉ホテル。

温泉も、お部屋も清潔で、素晴らしかったです。スタッフの方も優しかったです。

6/10 Okay

嘉偉, 台灣

C/P很低

不推薦，連無線網路都要收費

8/10 Good

Chien-Kuo, 台灣

Liked: Cleanliness, room comfort
白金溫泉附近似乎沒有太多飯店選擇，此飯店算是當地規模較大的飯店，但陳設都顯得有些老舊，我們晚間在飯店用餐，未滿3歲的小孩還是要收費，但提供的菜色讓我們失望。山區選擇真的不多或許只能接受。

8/10 Good

rot, 日本

Liked: Cleanliness, staff & service, property conditions & facilities

青い池、白髭の滝の両方を歩いて見に行くことが可能

タイトル記載の場所に歩いてでも行けるので車で来ていないが、朝早くや夜遅くに見に行きたい場合にオススメ。 温泉もホテル内にあり、近くに食堂もあるので、一通り揃ってはいる。

8/10 Good

JAIN-HONG, Taiwan

Liked: Cleanliness, staff & service

相當不錯的觀光飯店

房間很大，衛浴雖然小了點，但來白金就是要泡溫泉阿，直接去溫泉澡堂洗了所以衛浴小也沒差了，但房間沒有空調，泡完湯以後回房間有點悶熱。如果是自駕旅遊，非常推薦這家飯店，白天去完美瑛之後，晚上可以來這邊泡溫泉，隔天早上可以走到旁邊看白鬍子瀑布，然後再開車到望岳台看十勝岳連峰，然後再去富良野，但這裡距離市區很遠，非自駕要來這邊可能不是很方便，飯店周邊只有一家小食堂，晚上七點半就關了，所以晚餐和隔天早餐要怎麼處理要先想好，飯店自助式早餐雖然選項沒有很多樣，但都滿好吃的