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"Having stayed at this hotel on a number of occasions, I can say this was by far the most disappointing stay. The bed and room were on the small side and uncomfortable."

"Clean room "

"the hotel is well located. Lots of restaurants and close to the subway. All restaurants and shops are kid friendly. The Hotel is very clean and comfortable. Really enjoyed the stay and i recommend it . Thank you."

"No customer service "

"I can fault it … staff helpful , polite and kind Room clean and very comfortable Good transport to the airport "

"Clean room , quiet considering location "

"A superb hotel! I stayed here for 2 nights whilst attending an event at Olympia. It is a short 10-15 minute walk from the venue, but in a quiet neighbourhood. The staff were friendly and welcoming, the hotel was clean and the decor looked fresh and well maintained. My room was perfect for a short stay - comfortable bed, desk with small chair, space for hanging clothes, a safe, a fridge (that was a bonus!) and a kettle. Opening window was also welcome. There was fresh still and sparkling water downstairs you could bottle and take to the room, along with a toaster and microwave, and a tea/coffee/hot chocolate drinks machine. Easy walk from Earls Court tube station, and a nice walk along to the Natural History Museum. No hesitation in recommending this hotel!"

"Close to Hammersmith high street and Tube station "

"clean room, parking reasonable and near to entrance, staff friendly. The food was appalling and there were so many plates with food left on them, not enough staff and a chef who couldn't cook."