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"My family and I regularly visit this hotel and it never lets us down. Wonderful accommodations, great people, and lots to do."

"Pretty rough all around. Door lock would not lock. Mentioned it to front desk. Was never fixed. Place is in desperate need to be renovated."

"Room was clean and beds was comfortable. Furniture was old but still functional; bathroom seemed to be updated recently. Breakfast was included with my reservation - it was okay, but all the bananas were old and spotty, potatoes tasted like they were cooked in yesterday's oil."

"Nice room and friendly staff"

"Staff amazing but would be nice to have a lounge/lobby area to hang around in. Were told that we couldn’t hang around the bar unless buying food/drink. Overall great price, breakfast, location and service. "

"Was not allowed to check in. Staff claims 10-15 rooms were affected by a/c not working and were not honoring our reservation. They moved us to another hotel 15 min away, without notifying us or contacting us prior. Should it not be our choice? I personally don’t care about a/c as it wasn’t overly hot. I have a feeling the a/c was not the real issue. There was a very large wedding going on and my guess is they needed the extra rooms. A/C was working just fine in the rest of the hotel. I travel often and with this interaction I most likely will not choose this hotel chain again. "

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"Room was clean, staff was difficult to communicate with. Multiple employees assumed I was an employee. "

"The room was fine, certainly met expectations in this price range. Very good fitness center with many machines. The one main issue that brings the score down was the elevators. There are too few for the size of the place, and some didn't seem to always be working; there were several times when I had to wait 5 minutes, or just take the stairs to avoid waiting."