Hotel New Akao

4.0 star property
Family-friendly hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Hotel New Akao

Public bath
OCEAN Standard Twin (Non-smoking)
Horizon Deluxe Family (Non-smoking) | View from room
Property amenity
OCEAN Deluxe Triple (Non-smoking)
Hotel New Akao, near Atami Castle, offers families a comfy stay with an indoor mineral hot spring and six more soaking options. Enjoy the garden's fresh air or try fishing. Guests appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Spa
The current price is €188
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 53 of 53 rooms

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Horizon Deluxe King (Non-smoking)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

OCEAN Japanese A (6Tatami) (Non-smoking)

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Futons

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

OCEAN Japanese D (10Tatami) (Non-smoking)

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

OCEAN Japanese E (12+6Tatami) (Non-smoking)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 8 Twin Futons

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 11 Twin Futons

OCEAN Junior Suite (Non-smoking)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 68 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Japanese-style Twin room (Non-smoking)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Superior Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 203 sq m
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
Wardrobe
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Junior Suite(Non-smoking) Pets Not Allowed

  • Sleeps 5

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Standard Twin (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking) Pets Not Allowed

  • Sleeps 4

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe King (Non-smoking)  Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5

(OCEAN) Premier Japanese Western(10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

  • Sleeps 6

Superior King Room-Non-Smoking

  • Sleeps 2

Horizon Japanese-Style Room (Non-Smoking)

  • Sleeps 4

Superior Japanese Western Room

  • Sleeps 7
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
1993-65 Atami, Atami, 413-8555

What's nearby

  • Atami Castle - 3 min walk - 0.3 km
  • Acao Forest - 15 min walk - 1.3 km
  • Atami Sun Beach - 20 min walk - 1.7 km
  • Heiwadori Shopping Street - 4 min drive - 2.7 km
  • MOA Museum of Art - 6 min drive - 3.7 km

Getting around

  • Yugawara Station - 9 min drive
  • Tokyo (HND-Haneda) - 112 min drive

Restaurants

  • ‪山口美術館 - ‬1 min drive
  • ‪渚の熱海プリン - ‬3 min drive
  • ‪ヒルトップテラス - ‬7 min walk
  • ‪カフェテラス Confort - ‬3 min drive
  • ‪レストランボヌール - ‬5 min walk

About this property

Hotel New Akao

Upscale family-friendly hotel near Atami Castle
Located close to Atami Sun Beach and MOA Museum of Art, Hotel New Akao provides an indoor mineral hot spring (onsen), a garden and an arcade/games room. Active travellers can enjoy snorkelling, fishing and cycling at this hotel. For some rest and relaxation, visit the 6 indoor hot springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • Hot springs on-site, self-parking (surcharge) and an electric car charging station
  • Luggage storage, karaoke and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 350 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 kilometres
  • Free train station pick-up shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Uncovered parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkelling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children
  • Uncovered self-parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

Is Hotel New Akao pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel New Akao?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel New Akao on 4 Nov 2025 start from €184.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Akao?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel New Akao?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Checkout is at 10:00 AM.

Where is Hotel New Akao located?

This family-friendly Atami hotel is located near the beach, within 1 mi (2 km) of Atami Castle and Atami Sun Beach. MOA Museum of Art and Manazuru Peninsula are also within 12 mi (20 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel New Akao Reviews

8.4

Very good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 495 out of 1192 reviews
Rating 8 - Good. 445 out of 1192 reviews
Rating 6 - Okay. 167 out of 1192 reviews
Rating 4 - Poor. 66 out of 1192 reviews
Rating 2 - Terrible. 19 out of 1192 reviews

Reviews

10/10 Excellent

Steven

Liked: Amenities
Ocean view from window
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025

10/10 Excellent

Bhakti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

SHIH-YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children like the fishing
Stayed 1 night in Jul 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025

10/10 Excellent

TOSHIHARU

Liked: Cleanliness, amenities, property conditions & facilities
good!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Family hotel with great ocean view

Parking was not included and cost JPY 1000 per day. Parking is free of charge only if booked directly with hotel’s homepage. Hotels.com should include parking an option. Hotels.com used “Half pension” but it did not completely describe what was really offered. It was full buffet morning and evening.
Stayed 2 nights in Jul 2025

8/10 Good

Roland

Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025

6/10 Okay

Frederic

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025

6/10 Okay

Kim

NOT BAD
Stayed 1 night in May 2025

6/10 Okay

hsiujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025

6/10 Okay

Hidehiko

Liked: Staff & service
朝食の鰺フライにソースが置いてなかった。タルタル ソースのみだった。食器が乾いていなかった。
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜ブッフェのお寿司のお米は不味かった
Stayed 1 night in Sep 2025

10/10 Excellent

MASAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一昨年宿泊した時は、スタッフさん不足を感じる寂しい対応でしたが、今回はびっくりでした!行き届いたサービスと連携に感動しました。数年でここまで変わるとは本当に大満足でした。
Stayed 1 night in Oct 2025

10/10 Excellent

川口

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋の天井が思った以上に高く、部屋も広く感じくつろげました。オーシャンビューで波の音も聞こえ良かったです。また利用したいと思います。
Stayed 2 nights in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3世代での家族旅行だったのですが、子供に必要な設備の貸出はとても助かりました!特に気に入ったのがお風呂です!あの景色を見にまた宿泊したいと思います!
Stayed 1 night in Oct 2025

10/10 Excellent

kaazuko

スタッフの教育顔不十分
Stayed 2 nights in Sep 2025

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色が最高でした! 食事も海の幸が豊富で満足でした。 また行きたい場所になりました。 できればサウナ後の水風呂があると、もっと満喫できたかも。
Stayed 1 night in Sep 2025

4/10 Poor

Hiromi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
眺望は、素晴らしいです スタッフの挨拶が無いですね 朝食の入店するのに、お客様が皆んな並んで待っている前をスタッフの方が何人か通って行きましたが、「おはようございます」も「お待たせしてます」のひと言も無い。ホテルが古いので仕方ないのか?洗面所も狭く、使い辛い。 アメニティも少ないしお風呂の脱衣所も狭く ドライヤーも3台しか無いのは、少ない 清掃が甘いのかカビ臭い匂いがする ウェルカムドリンクも時間制限があり、ゆっくり出来ない!お風呂の後なども飲めるといいですね〜お風呂も23時までは、ちょっと早く無いですか?お客様の想いをもう少し考えた対応が必要だと思う お食事は、とても美味しかったですが 階段が多いですね〜お風呂に行く時も。 高齢者も多いのでもう少し考えた方がいいと思います
Stayed 1 night in Sep 2025

8/10 Good

Nbuyuki

バイキング料理の数が少ない。 朝食はサラダと納豆しか無かった。
Stayed 1 night in Sep 2025

8/10 Good

Fusako

Liked: Cleanliness
昭和レトロが とても楽しかった。
Stayed 1 night in Sep 2025

8/10 Good

toshiyuki

Stayed 1 night in Sep 2025

8/10 Good

Michiko

Liked: Property conditions & facilities
コンビニ、売店などがなかったのが残念
Stayed 1 night in Sep 2025