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Reviews of Hampton Inn Athens

2.5 out of 5
Hampton Inn Athens
2220 W Broad Street, Athens, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 523 reviews" "
Rating 8 - Good. 150 out of 523 reviews" "
Rating 6 - Okay. 60 out of 523 reviews" "
Rating 4 - Poor. 19 out of 523 reviews" "
Rating 2 - Terrible. 20 out of 523 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Grupo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrivial we were immediately asked to leave the lot because we were in a bus. we weren't welcomed or received, we were not even allowed to get a word in. We booked 11 rooms for the night, and in the property description did not specify busses weren't allowed. Given that the property might have that clause, we were not treated with respect, we were not given options, we were unceremoniously kicked out. Im sure they have cameras outside and they would show us arriving, being rudely asked to leave and us, seeing that we were not going to be able to reason with the manager, leaving. This happened in less than 5 minutes. We are a serious company and we do a lot of business with thw chain and Expedia, we avoid trouble and conflict as a principle, but the treatment we got from Hampton Inn Athens was appalling. To top it all off, no refund. So no, we did not have a pleasant experience.
Stayed 1 night in Apr 2024

6/10 Okay

Christine

Travelled with family, Travelled with partner
this hotel is rather " tired" for a Hampton Inn , and in need of updating. Only one working elevator and located on a very busy road.
Stayed 3 nights in Mar 2024

6/10 Okay

Jamie

Business traveller
Disliked: Property conditions & facilities
The room was not cleaned well when I checked in- there was a dirty washcloth in the bathroom, hair in the shower, and trash left in the dresser drawers. Also the elevator was broken and the one that was working barely did so
Stayed 4 nights in Mar 2024

4/10 Poor

labib abu

Travelled with family
The room we were given was smelly, dirty and the door couldn’t be locked. They transferred us to another room and was better but the carpets were still dirty as the room before.
Stayed 4 nights in Feb 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Addie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating for our visit and very friendly.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unable to check in due to their computer servers being down. Ended up having to drive back home an hour and a half away.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Front desk staff were 5*
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Stayed 1 night in Jan 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Shirley

Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable but, there was some small things. 1. Why only one trash can in the room! 2. There were no chairs to sit in other than the desk chair, if you wanted to sit and relax, you had the choice of either sitting on the bed or sitting on the floor.
Stayed 1 night in Dec 2023

8/10 Good

Mary

Business traveller
Liked: Amenities, property conditions & facilities
Bed was very comfortable, room was clean and attractive. Very nice big screen TV. Excellent breakfast. Check-in was a little slow—I was told it was shift change and they would be with me shortly. The two desk employees seemed to be trying to find a key card that another employee was supposed to leave. I had to wait about 10 minutes while they sorted things out. No big deal, really. Overall, a good experience
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it highly
Clean and very nice personnel.
Stayed 2 nights in Dec 2023

8/10 Good

Chuck, hueytown

Travelled with partner
Staff was friendly and helpful
Stayed 1 night in Nov 2023

8/10 Good

Harden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and updated. I like that there is no carpet, as it feels cleaner. Lots of renovation going on in the lobby area, which is good to see, but was the only inconvenience to our stay
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
Stayed 2 nights in Nov 2023

8/10 Good

Cherisa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and quiet, the property was under renovation at the time of my stay, which reduced some parking options. however the staff were professional and I was able to get a parking spot without much effort. a great stay for work
Stayed 3 nights in Aug 2023
Response from Front Desk on 16 Sept 2023
We are glad to hear you enjoyed your stay!

6/10 Okay

Arturo

Stayed 1 night in Aug 2023
Response from Front Desk on 16 Sept 2023
We are glad to hear you enjoyed your stay!

2/10 Terrible

tessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was rude and when I asked them for more towels (right outside of me room) while she was standing next to the bin of clean towels, she said I am not cleaning and have no towels. I said "except for those right next to you?" The mirror had a sticker that said call for housekeeping or go to the front desk. I asked at 9am and they said I had to call the night before. Room was filthy. Hair and dirt everywhere. Toilet roll kept falling off the wall. Ice makers didnt work, shower didnt drain, so much dirt and hair in the bathroom. I usually love Hampton Inn but this is a dump!
Stayed 3 nights in Aug 2023
Response from Front Desk on 16 Sept 2023
We are sorry to hear you did not enjoy your stay. We strive for 100% and unfortunately it seems we did not hit that mark. We hope you will give us another try next time you are in the area.

4/10 Poor

Jamila, Goleta

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 16 nights in Jul 2023
Response from Front Desk on 16 Sept 2023
We are glad to hear you enjoyed your stay!

4/10 Poor

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located to food and shopping, so this was a major plus. The property itself could use a DEEP clean! On our first day we had t be placed in a new room because the mold was so bad around the bathtub in the first room. The next room we received had an ant problem (discovered an hour after we got everything moved into this room). The front desk came up and sprayed Raid which led to son having an asthma attack because she sprayed the Raid into and around the air conditioning unit. My daughter was bitten on the face by one of the ants. They are under renovation and the second room we were placed in (the ant room) was supposedly one of their "newly renovated" rooms. The renovations are basically slapping a new coat of paint onto something that needs to be completely renovated. The bathtubs look as if they just re-caulked over mold, base boards are dirty, and rusted hooks in the bathroom. I would stay at this hotel ever again!
Stayed 4 nights in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Busy loud intersection next to Inn
Stayed 4 nights in Jun 2023

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Located in an area where there are a lot of places to shop and eat
Stayed 3 nights in Jun 2023

10/10 Excellent

Cecilia

Stayed 2 nights in Apr 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Front Desk on 25 Apr 2023
thank you for the 10 stars!

10/10 Excellent

Rebecca

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfy beds and wonderful staff. Everyone was so friendly.
Stayed 2 nights in Feb 2023
Response from Front Desk on 15 Feb 2023
Thank you for taking the time to let us know about your recent stay!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Front Desk on 15 Feb 2023
We appreciate the review!

2/10 Terrible

Mitesh

Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The robe hook was spinning around. I told the front desk and it was fixed the same day. Good breakfast buffet. Overall very clean, though a little mildew in the corner of the tub/shower. I mentioned it as we left, and I bet it will be cleaned.
Stayed 3 nights in Dec 2022
Response from Front Desk on 27 Jan 2023
thank you for letting us know about your stay.

4/10 Poor

Robert

Travelled with family and small children
Disliked: Cleanliness, amenities
Just an OK hotel. Not really clean, well overpriced, not a great area
Stayed 2 nights in Nov 2022
Response from Front Desk on 2 Dec 2022
Thanks for the feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for UGA activities
Stayed for Parents Weekend for fraternity event for the UGA Homecoming game. Not as convenient as in downtown but they allow pets and is very pleasant to stay in. Uber ranged from $10 to $20 depending on what time you requested a ride for anywhere on Greek Row or downtown restaurants. Bed was very comfortable. Only a minor complaint - our “rural” selves noticed the road traffic noise quite a bit- just constant road noise. It wasn’t bad or super noisy, but for those of us who live out in the country, we only hear birds and crickets and frogs. McDonalds is 2 doors away. Parking was plentiful and easy. We split Ubers and driving ourselves for the weekend, it was all good.
Stayed 2 nights in Oct 2022
Response from Front Desk on 19 Oct 2022
Thank you for taking the time to let us know how much you enjoyed your stay!

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Front Desk on 19 Oct 2022
We are glad to see that you enjoyed your stay!

8/10 Good

brady

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel with short walk to several food and drink options
Stayed 1 night in Sep 2022
Response from Front Desk on 19 Oct 2022
We look forward to seeing you again soon!

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Front Desk on 19 Oct 2022
Thanks for taking the time to let us know you enjoyed your stay!

10/10 Excellent

Eleanor

Stayed 1 night in Aug 2022

10/10 Excellent

Aisling, Lexington

Stayed 3 nights in Aug 2022

10/10 Excellent

Richard

Stayed 2 nights in Aug 2022

10/10 Excellent

Margaret M

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Staff couldn’t be more kind and helpful
Stayed 3 nights in Jul 2022

10/10 Excellent

Ty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintain and a great cleaning crew.
Stayed 3 nights in Jul 2022

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds showing age.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The guests were friendly. The workers were also very courteous and friendly. Great place that we will stay again 😊
Stayed 4 nights in Jul 2022

10/10 Excellent

Marty

Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, so friendly and helpful.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to sleep
A nice hotel with very friendly staff. I have virtually no complaints about the hotel and I appreciated the service from the front desk staff. Athens is a nice place with nice people!!!
Stayed 1 night in Jul 2022

8/10 Good

Leigh Anne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall it was nice but did see a bug run across the bathroom floor.
Stayed 1 night in Jun 2022