The booking and payment experience were efficient - no surprises. The description and pictures are accurate. The ability to communicate with the hotel directly through the app was helpful regarding laundry options.
The front desk staff couldn't have been nicer and more helpful with information, providing, directions to the Metro (one block away - Metaxourgeio Station, Red Line Number 2), the grocery store, (MyMarket is about 3 blocks away many MiniMarkets also), the laundry (across the street), the fresh bread stores (there are several), the local street market, etc. Neighborhood was welcoming.
WiFi was strong and reliable. The elevator, while on the smallish side - did work efficiently,. Balcony welcome.
The staff honored our request for a "green" experience - minimizing linen changes, Clean lobby and rooms.
From this location - after obtaining multi-day transportation passes, we were able to explore Athens on our own - going to the Acropolis and Museum, the Zoo, the coastline, etc. We rode the Metro, the buses, and the trams. The staff at the hotel added additional details as needed.
We had the smaller 2 bedroom apartment and used the "living room" as our dining room. The kitchen was adequately supplied (no oven), enabling us to cook our own meals or heat the take-out. Bathroom was clean, fully functioning with plenty of hot water.
Negative was the tobacco smoke coming up through the shaft in the bathroom. Closing the balcony door minimized street noise.