2 restaurants, breakfast served
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Reviews of Omni Atlanta Hotel at Centennial Park

4.5 out of 5
Omni Atlanta Hotel at Centennial Park
190 Marietta St NW, Atlanta, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 950 out of 1709 reviews" "
Rating 8 - Good. 319 out of 1709 reviews" "
Rating 6 - Okay. 186 out of 1709 reviews" "
Rating 4 - Poor. 138 out of 1709 reviews" "
Rating 2 - Terrible. 116 out of 1709 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay . The staff was very friendly and helpful. The hotel was clean and very nice . The restaurant inside the hotel was very good as well .
Stayed 1 night in May 2024
Response from SFH on 16 May 2024
we appreciate the feedback. glad you enjoyed your stay

6/10 Okay

Sharon, Woodstock

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We loved the service and the staff that worked at the Omni, however, the area didn't feel safe and there were no real options for healthy foods. We ate at the Venues restaurant and ordered the Salmon dish which was extremely salty and over cooked and a salad which was very generic and old.
Stayed 1 night in May 2024
Response from Walt on 15 May 2024
Good morning,Thank you for completing the survey. We appreciate your feedback we will use your feedback to improve brand standards along with meeting guest expectations. We are so sorry that the area seems unsafe but it is a safe area with a lot of attractions.

6/10 Okay

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good! However the air conditioning in our room was not working. We went out to a show and came back and realized that it was not working and called the front desk. They offered to move us at 1am but at this point it was too late and we would have been leaving in a few hours.
Stayed 1 night in Apr 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Need better directions on where to get an Uber or Lyft
Stayed 3 nights in Apr 2024
Response from SFH on 29 Apr 2024
we appreciate the feedback. glad you enjoyed your stay

8/10 Good

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across from Centennial Park. Nicely located to walk to restaurants, Coca Cola Museum, aquarium and the Georgia World Congress Center is right across the breezeway. Pool was adequate. Nothing 'fancy' and no bar/food service there.
Stayed 3 nights in Apr 2024
Response from Walt on 25 Apr 2024
We appreciate your business. Thank You for your feedback. We are pleased to hear that you enjoyed your stay with us. looking forward to your return

10/10 Excellent

Datrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Walt on 25 Apr 2024
We appreciate your business. Thank You for your feedback. We are pleased to hear that you enjoyed your stay with us. looking forward to your return

10/10 Excellent

Terri

Stayed 1 night in Dec 2023
Response from SFH on 13 May 2024
we appreciate the feedback. glad you enjoyed your stay

10/10 Excellent

Horner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a conference or individual.
Stayed 2 nights in Apr 2024
Response from Walt on 22 Apr 2024
Good afternoon,we are pleased to know that you enjoyed your stay with us.

2/10 Terrible

Stephanie

THEY HAD NO ROOM FOR ME!! Expedia did not book the room. So had to get another room. Expedia dropped ball big time
Stayed 1 night in Apr 2024
Response from Walt on 22 Apr 2024
Good afternoon,I am so sorry of the inconvenience this has caused you.

8/10 Good

Pamela Ison

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay d for conference
Stayed 2 nights in Apr 2024
Response from Walt on 22 Apr 2024
Good afternoon,we are pleased to know that you enjoyed your stay with us.

10/10 Excellent

Pearlie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Amazing
Stayed 2 nights in Mar 2024
Response from Walt on 8 Apr 2024
Good morning,We are pleased to hear that you enjoyed your stay with us. Look forward to having you again.

10/10 Excellent

Maurice

Stayed 1 night in Apr 2024
Response from SFH on 29 Apr 2024
we appreciate the feedback. glad you enjoyed your stay

10/10 Excellent

Anjala

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only think that I did not like was the extremely loud music out side our room but the hotel had no control it was someone with a speaker.
Stayed 3 nights in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean but $160 was added to my room for “daily parking” and I only stayed 1 night. That should have been advertised before booking a room there..
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christy

Stayed 2 nights in Mar 2024
Response from Walt on 15 Apr 2024
Thank you for taking the time to complete this survey. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Eric

Stayed 1 night in Mar 2024
Response from Walt on 15 Apr 2024
Thank you for taking the time to complete this survey. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the atmosphere !
Stayed 1 night in Mar 2024
Response from Walt on 26 Mar 2024
Thank you for taking the time to fill out this survey. We are glad you enjoyed your stay.

8/10 Good

Sabrina

Stayed 2 nights in Mar 2024
Response from Walt on 10 Apr 2024
Good morning,Thank you for completing the survey. We are pleased to know that you enjoyed your stay.

4/10 Poor

Alexandra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SFH on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

gordon

Stayed 3 nights in Mar 2024
Response from Walt on 8 Apr 2024
Good morning,I am sorry to hear that you didn't have a pleasant stay. We are in the process of making improvements.

10/10 Excellent

Neil

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Walt on 18 Mar 2024
We are so pleased that you enjoyed yourself and had a pleasant stay.

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was massive and conveniently located to the State Farm arena (where we were attending a concert). The accommodations were very nice and comfortable. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Walt on 18 Mar 2024
We are so pleased that you enjoyed yourself and had a pleasant stay.

10/10 Excellent

Jhanae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Walt on 18 Mar 2024
We are so pleased that you enjoyed yourself and had a pleasant stay.

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is outdated for the price you have to pay. Pictures are not an accurate depiction of the quality of the rooms. Nice location. Check-in was overwhelming and and signage does not help you get to the correct tower or elevator for where you are staying.
Stayed 2 nights in Mar 2024
Response from SFH on 14 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nancy, Valrico

Stayed 2 nights in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mellisa

Stayed 1 night in Mar 2024
Response from SFH on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

NIKEA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 2 nights in Mar 2024
Response from SFH on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is beautiful
Stayed 2 nights in Mar 2024
Response from SFH on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tracey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in the staff was very nice.
Stayed 1 night in Feb 2024
Response from SFH on 12 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

MIckey

Stayed 2 nights in Jan 2024
Response from Walt on 27 Mar 2024
Good morning, Thank you for taking the time out to complete the survey. We are pleased to hear that you enjoyed your stay. we look forward to seeing you again.

10/10 Excellent

Juan

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Hey
Stayed 1 night in Mar 2024
Response from SFH on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aimee

Stayed 1 night in Mar 2024
Response from Walt on 25 Mar 2024
Thank You for taking the time to fill out this survey. We are pleased that you had a good experience with us.

2/10 Terrible

Donisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SFH on 5 Mar 2024
We're sorry you were unhappy with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect location for everything I had plan to do
Stayed 1 night in Feb 2024
Response from SFH on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay. Very pleased. Will definitely recommend
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bridgette

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in!
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

linda

Stayed 2 nights in Jan 2024
Response from Walt on 20 Mar 2024
Good Morning,we are so sorry that you didn't enjoy your stay.

8/10 Good

Kiarra

Nice
Stayed 2 nights in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Germin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected from the Omni, reserved a king, was given a double bed, with lights that didn’t work, and a TV that was spotty.
Stayed 2 nights in Feb 2024
Response from SFH on 28 Feb 2024
Thank You for bringing this to our attention. I am so sorry about the status of the room that you were checked into. we are in the process of getting the hotel renovated. we hope that you return so you can see the improvements.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, and impressive location at centennial park in downtown Atlanta.
Stayed 1 night in Feb 2024
Response from SFH on 27 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Great views! Thought parking was over priced.
Stayed 2 nights in Feb 2024
Response from SFH on 20 Feb 2024
Good morning, glad you enjoyed your stay. thank you for the feedback.

10/10 Excellent

Deaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SFH on 20 Feb 2024
Good morning, glad you enjoyed your stay. thank you for the feedback.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent time. The view was fantastic. The customer service was friendly and courteous and customer focused. The room was clean and prepared. The concierge took great care during our visit.
The room
The room
The room
The view
Stayed 1 night in Feb 2024
Response from SFH on 15 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice
Stayed 1 night in Jan 2024
Response from SFH on 15 Feb 2024
Thanks for staying with us. We appreciate your feedback!