Property amenity

Reviews of AC Hotel by Marriott Atlanta Airport Gateway

3.5 out of 5
AC Hotel by Marriott Atlanta Airport Gateway
2079 Hospitality Way, College Park, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 715 reviews" "
Rating 8 - Good. 117 out of 715 reviews" "
Rating 6 - Okay. 53 out of 715 reviews" "
Rating 4 - Poor. 27 out of 715 reviews" "
Rating 2 - Terrible. 38 out of 715 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Clemente, La Habra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A relatively new and clean hotel with very limited amenities
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Clemente, It was our pleasure welcoming you to AC Hotel Atlanta Airport Gateway. We are pleased that your experience was perfect from beginning to end. Thank you for mentioning how you were able to relax and rejuvenate in our well-appointed accommodations while our team seamlessly took care of all the details. We appreciate your additional feedback and hope to see you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice and convenient stay after flight got cancelled. Quick shuttle service too. Would stay again!
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Elisabeth, Thank you for sharing that your stay at AC Hotel Atlanta Airport Gateway was perfect in every way. We are sorry you were stranded at the airport due to flight cancellation, but we are glad our hotel was able to turn a difficult situation into a pleasant one. We also appreciate you mentioning how much you enjoyed our convenient location and shuttle service. We look forward to your next visit soon. Best Regards,Nanyce ChildressGeneral Manager

8/10 Good

Therese

Travelled with partner
Liked: Property conditions & facilities
Hotel rooms were fine, bright, clean. The property listed a restaurant on its website - however it’s just a bar with self serve tables and a very limited bar menu - no service, crowded, dirty tables. Arriving late we were hoping to have dinner there but instead walked to the Renaissance. Check in was easy and hosts were friendly and helpful.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Therese, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded most of your expectations. It is so nice to read that you loved our modern accommodations and had a pleasant check-in experience. However, we are disappointed about the concern you had with our on-site restaurant. We value your feedback and are grateful for your comments, as we always want to know how we can enhance our guest experience. We do serve breakfast and dinner for our guests and also offer in-room dining for both meal periods. Our front desk is always available and happy to help as well. We hope you stay with us again the next time you visit Atlanta.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Constanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC Hotel is very convenient for travelers; it’s clean, well-appointed, and the staff is friendly, welcoming, and professional.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Constanza, Thank you for sharing that your stay at AC Hotel Atlanta Airport Gateway was perfect in every way. We appreciate you mentioning how much you enjoyed our fabulous location, spotless property, and wonderful associates. We hope we will be your home whenever you are in the area.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
All around the best and cleanest stay we have had in a couple years.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Donald, Thank you for your review; we value the feedback. We are delighted you chose AC Hotel Atlanta Airport Gateway for your time in our great city. It is always refreshing to hear when a guest appreciates our efforts in providing outstanding service with fresh, spotless accommodations. It was a pleasure hosting your stay; we look forward to hosting many more.Best Regards,Nanyce ChildressGeneral Manager

2/10 Terrible

Lori

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Lori, Thank you for sharing your rating. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Ayesha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern and clean. It was convenient that a restaurant was on site. The menu was limited, but the food was good.
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Ayesha, Thank you for the great review of AC Hotel Atlanta Airport Gateway. We value hearing from our guests and love knowing how much you enjoyed our property. We are especially happy you loved dining at our on-site restaurant, AC Lounge. We have also taken note of your feedback regarding our menu options; we always appreciate hearing from our guests and learning what would enhance their visit. We look forward to welcoming you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to airport
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Dear Anderson, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are pleased you found our location near the airport perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a Great Vibe
Stayed 2 nights in May 2024
Response from General Manager on 8 May 2024
Dear Erik, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to stay again! Very clean very comfortable
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Aaron, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Nanyce ChildressGeneral Manager

4/10 Poor

Duane

Business traveller
Disliked: Amenities
Too far from tram.
Stayed 1 night in May 2024
Response from General Manager on 5 May 2024
Dear Duane, Thank you for choosing our hotel for your stay. We strive to provide a comfortable and enjoyable stay for all our guests, we regret that our location may not have met your expectations in terms of proximity to public transportation. We appreciate your feedback and will take it into consideration as we continue to strive for improvement. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

thornton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, nice, quick, easy
Stayed 1 night in May 2024
Response from General Manager on 4 May 2024
Dear Thornton, Thank you for your review; we value the feedback! We are delighted you chose AC Hotel Atlanta Airport Gateway for your time in our great city. It is always refreshing to hear when a guest appreciates our efforts in providing outstanding service with fresh, spotless accommodations. It was a pleasure hosting your stay; we look forward to hosting many more!Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night to catch an early flight. The hotel was very close to the Park N Ticket site we were using and there was security in the parking lots all night. Room was nice and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Linda, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are delighted to hear that our hotel's proximity to the Park N Ticket site and security in the parking lots provided convenience and peace of mind during your stay. We are also thrilled to know that our commitment to spotless accommodations met your expectations. It’s guests like you who make our work so rewarding. Thank you again for taking time out of your day to recognize our efforts! We hope you choose us any time your travels bring you back this way.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only place I stay when visiting the surrounding areas .
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear Isaac, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We truly appreciate your continued patronage and are delighted to be your preferred accommodation choice. Our team works hard to provide exceptional service and create memorable experiences for our guests, and it is wonderful to hear that our efforts have contributed to your satisfaction. We look forward to hosting you during your future visits and continuing to provide you with comfortable and enjoyable stays.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Nehemiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Nehemiah, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Linda, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
Access to everything I might
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Linda, Thank you for the excellent review of your stay at AC Hotel Atlanta Airport Gateway. We are pleased to know you had a great experience and that you found our location perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Nanyce Childress,General Manager

10/10 Excellent

Malaak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved it!
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Malaak, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Melissa, Thank you for being our guest at AC Hotel Atlanta Airport Gateway. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Nanyce Childress,General Manager

10/10 Excellent

Myra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 2 nights in Mar 2024
Response from General Manager on 24 Apr 2024
Dear Myra, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Casey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet rooms!
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Casey, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Christopher, San Juan

Liked: Staff & service, amenities, property conditions & facilities
Hotel and Staff are awesome, only downfall no Laundry Room. Good for short stays.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Christopher, Thank you for your review regarding your stay at AC Hotel Atlanta Airport Gateway. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Atlanta.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

King, Roswell

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear King, Thank you for choosing AC Hotel Atlanta Airport Gateway and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

4/10 Poor

Ralph, Concord

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
AC in room did not work. Staff was bored and only marginally friendly. Area has no restaurants and the one we did find 3/4 of a mile away was reachable on a main road with only partial sidewalks.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Ralph, Thank you for reviewing your recent experience at our hotel. We apologize for the unpleasant experience that you had with our associates and also for the issues that you faced due to the air-conditioning unit in you room. Thanks for bringing these concerns to our attention and want to assure you that we are taking action to avoid such concerns in the future. Additionally, we regret and inconvenience caused due to our location. We hope you will stay with us again so we can provide you with the excellent service for which we are known.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

EVELISE

Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Dear Evelise, On behalf of our team at AC Hotel Atlanta Airport Gateway, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Best Regards,Nanyce Childress,General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Dear James, We are thrilled you had an excellent stay at AC Hotel Atlanta Airport Gateway, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

DONNA

Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean property. Safe and near rail to airport
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Donna, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-kept hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Nanyce ChildressGeneral Manager

8/10 Good

Sondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very friendly area! We were able to get to and from the airport with great ease and in record time. I really saw nothing that was negative to me. The food, the room, the lobby area and the exterior of the AC was excellent. I would stay there again.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Sondra, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our comfortable accommodations and our food offerings. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Nanyce ChildressGeneral Manager

8/10 Good

Charesha

Stayed 1 night in Apr 2024
Response from General Manager on 5 May 2024
Dear Charesha, Thank you for sharing the nice rating about your experience at AC Hotel Atlanta Airport Gateway. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

6/10 Okay

Roosevelt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice hotel if you need to get to the airport. Please don't drive because it will cost u 25.oo a day to park.
Stayed 3 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Roosevelt, Thank you for taking the time to evaluate our hotel. We are pleased you found our location near the airport perfect for your plans! However, we regret your disappointment with the parking fee. This charge are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Nikole, Dayton

Stayed 3 nights in Apr 2024
Response from General Manager on 5 May 2024
Dear Nikole, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at AC Hotel Atlanta Airport Gateway, and we look forward to welcoming you back soon.Best Regards,Nanyce ChildressGeneral Manager

8/10 Good

James

Travelled with family
It was a nice hotel. Very difficult to get to if you are not at the airport
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear James, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad to hear that you found our hotel to be nice overall. However, we deeply regret that the location of our hotel near the airport may present challenges for guests arriving from other areas. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for your feedback; we appreciate your business!Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean property . Always love the AC
Stayed 1 night in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Holly, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

8/10 Good

Dan

Travelled with family, Travelled with pets
Had a really good stay with the exception to the pet policy. Expedia stated the property was pet friendly and they are… $150 pet friendly fee. Would have been nice to know this when booking the room.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Dan, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret your disappointment with the pet fees. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Comfortable clean room and hotel
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Patrick, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel and our accommodations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Kathy

Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Kathy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to AC Hotel Atlanta Airport Gateway. Best Regards,Nanyce Childress,General Manager

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from General Manager on 5 Apr 2024
Dear Thomas, Thank you for rating your stay at AC Hotel Atlanta Airport Gateway. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Aliza

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Aliza, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

6/10 Okay

Ronnie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Th property was clean and pleasant. The prices for room service was different from the menu at the restaurant being cheaper which the staff could not clearly explain why the difference. Staff at reception thinking that if they speak louder than you, you will just leave and forget about the issue. Despite saying 24/7 for transport, there was no shuttle at 7.00am to the sky train so better just to walk . Hotel was nice overall and generally quiet. I would stay here again if I go to Atlanta.
Stayed 1 night in Apr 2024
Response from General Manager on 4 Apr 2024
Dear Ronnie, Thank you for taking the time to evaluate our hotel. We are happy to know that you liked our well-maintained hotel and that you enjoyed your overall experience. However, we are disappointed to hear about your experience with our front desk staff and the shuttle service issues you endured during your stay. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We appreciate you sharing your feedback and love knowing you will return soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , close to the Airport . In good shape
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 31 Mar 2024
Dear Myles, Thank you for being our guest at AC Hotel Atlanta Airport Gateway and sharing your experience. We are delighted to know you were pleased with our ideal location, relaxing atmosphere, and well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Best Regards,Mnena Denga,Assistant General Manager

10/10 Excellent

Bernardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a very friendly. The hotel is very nicely maintained. The cafeteria has wonderful options. We definitely stay here every time we travel to Atlanta. It’s conveniently located next to the airport and the car rental facility.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 28 Mar 2024
Dear Bernardo, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained and that our devoted associates took great care of you. We will certainly share your praises with them. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Best Regards,Mnena DengaAssistant General Manager

6/10 Okay

James, Whitby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late around 1 am and had to wait for 10 mins for someone to come and open the front door. I booked a King bed but since I arrived late they gave my room to someone else. I took a room with two double beds instead.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 27 Mar 2024
Dear James, Thank you for taking the time to evaluate your stay. We sincerely apologize for the inconvenience you encountered upon your late arrival at our hotel. We also deeply regret that the room type you reserved was not available. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, enjoyed our stay
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 26 Mar 2024
Dear Andre, Thank you for the great review of AC Hotel Atlanta Airport Gateway. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect f for what I needed
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 18 Mar 2024
Dear William, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

Julie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was wonderful.
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 14 Mar 2024
Dear Julie, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

6/10 Okay

Angela

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Barking dogs from several rooms, asked to change rooms and they said they were everywhere for a dog convention. for the price of these rooms I fell all of the dogs should have been on one end of the building. I thought they should comp my stay there. Beautiful hotel but I wont return.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 12 Mar 2024
Dear Angela, Thank you for sharing about your experience at our hotel. We sincerely apologize for the inconvenience and discomfort you experienced caused by the convention during your stay. While we strive to accommodate all guests and their needs, we recognize that we fell short in this instance. We have shared your comments with the appropriate individuals. We truly value your patronage, and we hope you will stay with us for another time so we can provide you with a much more satisfying experience.Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 12 Mar 2024
Dear Sue, Thank you for the perfect rating. We are glad you had a wonderful time at AC Hotel Atlanta Airport Gateway. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

Nancy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar service was at a snail pace but all other staff was welcoming and great. The food from room service was delicious.
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on 2 Mar 2024
Dear Nancy, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you enjoyed our food offerings and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

4/10 Poor

William

Travelled with partner
Furniture uncomfortable, staff curt and inconsiderate, transfer to airport not as simple as expected from property description. Best part of stay was dinner in the bar and conversation with Marco…bartender. MARRIOTT you can do better, I know from past stays at other facilities.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 28 Feb 2024
Dear William, Thank you for taking the time to review your stay with us. We sincerely apologize for any discomfort you experienced due to the furniture and for any interactions with our staff that fell short of your expectations. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we did not meet these standards during your stay. We will address the issues you mentioned to ensure that they are resolved promptly. With that being said, we appreciate your positive feedback about your dinner experience in the bar and your conversation with Marco, our bartender. We will be sure to pass along your kind words to him. Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Fitness area was great. Dining in lounge had good food and fun environment. Overall super stay
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 27 Feb 2024
Dear Nathalie, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our beautiful hotel and that you enjoyed our food offerings. We are also happy to know our amenities were up to your satisfaction. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

10/10 Excellent

Donna

Stayed 1 night in Feb 2024
Response from Assistant General Manager on 22 Mar 2024
Dear Donna, Thank you for rating your stay at AC Hotel Atlanta Airport Gateway. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Mnena DengaAssistant General Manager