"I had a very disappointing experience at this hotel near the Atlanta airport. The vape smell was noticeable on every floor, which made the environment uncomfortable. Additionally, the ice machines were not working on some floors, and there was no “Do Not Disturb” sign provided for the room door.
Noise was another major issue—there was constant disturbance from neighboring rooms and the corridors, along with continuous airplane noise both day and night.
For a hotel that charges premium prices for every service, I did not find anything particularly new or impressive to justify the cost. The breakfast was also below expectations. The orange, apple, and cranberry juices tasted diluted, as if water had been added.
Overall, the experience did not match the price or expectations for a hotel in this location."