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Reviews of Courtyard Atlanta NE/Duluth Sugarloaf

3 out of 5
Courtyard Atlanta NE/Duluth Sugarloaf
1948 Satellite Boulevard, Duluth, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 890 reviews" "
Rating 8 - Good. 172 out of 890 reviews" "
Rating 6 - Okay. 36 out of 890 reviews" "
Rating 4 - Poor. 19 out of 890 reviews" "
Rating 2 - Terrible. 23 out of 890 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

10/10 Excellent

Louisa

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rene, the receptionist was outstanding! Room and facilities clean . Would definitely stay there again.
Stayed 1 night in Apr 2024
Response from Steve Wells, General Manager on 16 Apr 2024
Thank you for your comments about Rene. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024

8/10 Good

Fernando

Stayed 1 night in Mar 2024
Response from Steve Wells, General Manager on 16 Apr 2024
Thank you for your response.

10/10 Excellent

Garth

Travelled with partner
Disliked: Amenities
Y
Stayed 1 night in Feb 2024
Response from Militza Guzman on 18 Mar 2024
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback and hope welcoming you back in a future stay.

10/10 Excellent

William

Travelled with family
Undergoing renovation
Stayed 1 night in Feb 2024
Response from Steve Wells, General Manager on 19 Feb 2024
Thank you for staying with our location. We apologize for the inconvenience of the renovation, but we should be finished in another month. So please come back and see the finish product.Have a great day.

10/10 Excellent

ra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Feb 2024
Response from Steve Wells, General Manager on 12 Feb 2024
Thank you very much for your last visit to our hotel. We are pleased to know that we have meet your needs. We look forward to seeing you again in the near future.Have a great day

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Militza Guzman on 17 Jan 2024
Thank you for choosing our Courtyard By Marriott Duluth location for your stay. We appreciate your feedback and hope to see you soon in a future stay.

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillside Hotel Hospitality
I have found a new great place to stay when I head toward Atlanta. I look forward to visiting again soon.
Stayed 1 night in Dec 2023
Response from Steve Wells, General Manager on 30 Dec 2023
Thank you very much for such a positive response. We are happy to know you enjoyed our hotel and we look forward to seeing you again in the future.

10/10 Excellent

Iksang

Stayed 1 night in Dec 2023
Response from Militza Guzman on 17 Jan 2024
Thank you for choosing our Courtyard By Marriott Duluth location for your stay. We appreciate your feedback and hope to see you soon in a future stay.

8/10 Good

Monica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2023
Response from Militza Guzman on 17 Jan 2024
Thank you for choosing our Courtyard By Marriott Duluth location for your stay. We appreciate your feedback and hope to see you soon in a future stay.

8/10 Good

Bao

Stayed 1 night in Nov 2023
Response from Militza Guzman on 17 Jan 2024
Thank you for choosing our Courtyard By Marriott Duluth location for your stay. We appreciate your feedback and hope to see you soon in a future stay.

10/10 Excellent

Yang Koo

Stayed 1 night in Nov 2023
Response from Militza Guzman on 17 Jan 2024
Thank you for choosing our Courtyard By Marriott Duluth location for your stay. We appreciate your feedback and hope to see you soon in a future stay.

10/10 Excellent

Bethany

Stayed 1 night in Nov 2023
Response from Militza Guzman on 27 Nov 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf Lo cation for your stay. We appreciate your feedback. Hope to see you soon in a future stay.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and the staff was amazing. Marcia was very nice and helpful the entire time 😊
Stayed 1 night in Oct 2023
Response from Militza Guzman on 26 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback and hope to see you again in a new future stay.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Militza Guzman on 20 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf. We appreciate your feedback. Looking forward to welcoming you back to our location.

4/10 Poor

Lindsey

Stayed 1 night in Oct 2023
Response from Militza Guzman on 30 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback and hope to see you again in a future stay.

10/10 Excellent

Christopher

Liked: Cleanliness
Checked in early. Good service!
Stayed 1 night in Oct 2023
Response from Militza Guzman on 13 Oct 2023
Thank you for choosing Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back to our hotel.

10/10 Excellent

onassis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The Courtyard was outstanding the look the comfort I really could have stayed a whole week in comfort.
Stayed 1 night in Sep 2023
Response from Militza Gzuman on 6 Oct 2023
Thank you for choosing our Courtyard By MArriott Duluth/Sugarloaf location. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

10/10 Excellent

Heeson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Militza Guzman on 5 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

10/10 Excellent

Hollie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Militza Guzman on 2 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

10/10 Excellent

ZACHARY

Stayed 1 night in Sep 2023
Response from Militza Guzman on 2 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Militza Guzman on 2 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

10/10 Excellent

Gary

Stayed 2 nights in Sep 2023
Response from Militza Gzuman on 18 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you soon in a future stay.

4/10 Poor

Yung

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly, room was clean but the mattress was sunken and concave. I woke up like a shrimp with severe back pain. I never had such a bad sleeping experience before.
Stayed 1 night in Sep 2023
Response from Militza Guzman on 25 Sept 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback and will work hard to fix this issue.Hope to see you again in a future stay.

10/10 Excellent

Cinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again everything was great
Stayed 1 night in Sep 2023
Response from Militza Guzman on 25 Sept 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Sep 2023
Response from Militza Guzman on 14 Sept 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you again in a future stay.

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Not enough help at front desk.
Stayed 1 night in Sep 2023
Response from Militza Guzman on 12 Sept 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you soon in a future stay.

10/10 Excellent

Jacqueline

Stayed 2 nights in Sep 2023
Response from Militza Guzman on 2 Oct 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
much highly rated if more towels available in the room. only 3 bath towel wasn't enough.
Stayed 1 night in Aug 2023
Response from Militza Guzman on 4 Sept 2023
Thank you for choosing the Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Have a great day!!

10/10 Excellent

Angela

Stayed 3 nights in Aug 2023
Response from Militza Guzman on 14 Sept 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you again in a future stay.

6/10 Okay

SONY

Stayed 2 nights in Aug 2023
Response from Militza Guzman on 12 Sept 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you soon in a future stay.

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean, broken tv, only 3 towels.
Room not clean, only 3 towels provided, Tv didn’t work…
Stayed 2 nights in Aug 2023
Response from Steve Wells, General Manager on 22 Aug 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Management leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Chong

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Militza Guzman on 31 Jul 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcoming you back in a future stay.

4/10 Poor

Kelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in was fine. Room was horrible I had horrible allergic reaction in the room. Eyes watering, dizziness, weak, etc. Called the front desk ask for a room change? The gentleman at the front desk was nice, changed my room. Checkout next day, the female clerk lack empathy
Stayed 1 night in Jul 2023
Response from Militza Guzman on 31 Jul 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to welcome you back in a future stay.

10/10 Excellent

BRENDA

Travelled with family
Very friendly nice and clean
Stayed 1 night in Jul 2023
Response from Militza Guzman on 31 Jul 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to welcome you back in a future stay.

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities, room comfort
This location was amazing! Clean, very helpful, and great location.
Stayed 1 night in Jul 2023
Response from Militza Guzman on 19 Jul 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Looking forward to welcome you back in a future stay.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Conveniently located. And nicely maintained hotel.
Stayed 3 nights in Jul 2023
Response from Militza Guzman on 19 Jul 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you soon in a future stay.

6/10 Okay

Genny

Liked: Cleanliness
Disliked: Property conditions & facilities
Feel like the room was probably not cleaned considering there were clipped fingernails on the bedside table.
Stayed 1 night in May 2023
Response from Steve Wells, General Manager on 10 Jul 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Deedra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and great customer service
Stayed 1 night in Jul 2023
Response from Steve Wells, General Manager on 10 Jul 2023
On behalf of the entire hotel team, I want to thank you for sharing about experience at the hotelIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tomika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No problems at all everything was great
Stayed 1 night in Jul 2023
Response from Militza Guzman on 6 Jul 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback. Hope to see you soon in a future stay.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grabbed a quick bite to eat in the Bistro and the fries were hot, fresh and crispy! The shuttle service to the Gas South Arena for a concert was great!
Stayed 1 night in Jun 2023
Response from Militza Guzman on 26 Jun 2023
Thank you for choosing our Courtyard By Marriott Duluth/Sugarloaf location for your stay. We appreciate your feedback and we are very glad you enjoyed your stay with us. Looking forward to welcome you back in a future stay!!!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 5 nights in Jun 2023
Response from Militza Guzman - Operation Manager on 21 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. Hope to see you soon in the future!

2/10 Terrible

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Militza Guzman on 12 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. Hope to see you soon in the future!

8/10 Good

Ariel

Stayed 2 nights in May 2023
Response from Militza Guzman on 28 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. Hope to see you soon in the future!

8/10 Good

DANIEL

Stayed 1 night in Jun 2023
Response from Militza GUzman on 12 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. Hope to see you soon in the future!

4/10 Poor

April

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Reported that the A/C wasn't working in the room. Was told that I would get a different room and a discount. Instead the hotel was overbooked so therefore I could move out my room.
Stayed 2 nights in May 2023
Response from Militza Guzman on 12 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. I'm sorry we did not meet your expectations for your stay. Hope you give us another chance and come back in the future.

6/10 Okay

Ronald

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t not have a continental breakfast.
Stayed 1 night in May 2023
Response from Militza Guzman on 12 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. Hope to see you soon in the future!

8/10 Good

Cinthya

Stayed 1 night in May 2023
Response from Militza Guzman on 12 Jun 2023
Thank you for staying here at the Courtyard By Marriott Duluth/Sugarloaf location. We appreciate you choosing our hotel for your visit to the area. Hope to see you soon in the future!