Property amenity

Reviews of Courtyard by Marriott Atlanta Duluth Downtown

3 out of 5
Courtyard by Marriott Atlanta Duluth Downtown
3141 Hill Street NW, Duluth, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 182 reviews" "
Rating 8 - Good. 32 out of 182 reviews" "
Rating 6 - Okay. 6 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 7 out of 182 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cha-Ly, Macon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i didnt like was that the walls and ceiling weren't soundproof. The people next door were loud talkers and kind of distracting at night.
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Cha-Ly, We hope you loved many aspects of our hotel. We appreciate you reviewing your stay. Please accept our apologies for the noise disturbances you experienced from nearby guests. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

paulin herve tchaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. So nice
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear paulin herve tchaya, We are thrilled you enjoyed your stay at Courtyard Atlanta Duluth Downtown! Providing a pleasant experience is our goal, and we're delighted we could exceed your expectations. Thank you for your kind words, and we hope to welcome you back soon!Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

Sopha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Sopha, We appreciate your excellent rating. We are thrilled you had a fantastic stay! Thank you for choosing Courtyard Atlanta Duluth Downtown during your visit to the area, and we hope to see you again soon.Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

Jee Young

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of staff very kind
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Jee Young, We are delighted to hear that you encountered such kindness from our staff at Courtyard Atlanta Duluth Downtown! Providing excellent service is our priority, and we appreciate your kind words. We'll be sure to pass along your compliments to our team members. Thank you for staying with us, and we hope to welcome you back soon!Kind Regards,Joshlyn VillaGeneral Manager

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night... we got there super late. Check in was easy. Our suite had empty lemonade bottles left in it from the previous guests. The AC squeaked very loudly.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Tina, We appreciate your feedback and are delighted that your check-in experience at Courtyard Atlanta Duluth Downtown was smooth. However, we apologize for any oversight with the cleanliness and maintenance of your suite. Your concerns are of utmost importance to us, and we will address these issues to ensure a better experience for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for a flawless stay.Kind Regards,Joshlyn VillaGeneral Manager

8/10 Good

Jung Youn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was close to elevator, so it makes some noise.
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Jung Youn, Thank you for reviewing your stay. Please accept our apologies for the noise disturbances you experienced from the elevator. We were unaware of these concerns during your stay. While we know this cannot change your recent experience with us, in the future, please know our front desk staff is always available to help, including relocation, whenever possible. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

sangmoo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 3 Mar 2024
Dear sangmoo, Thanks for the outstanding rating! We are delighted your time at Courtyard Atlanta Duluth Downtown was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

SAVANNAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear SAVANNAH, Thank you for choosing Courtyard Atlanta Duluth Downtown. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
Dear Ronald, It was a pleasure to read your fantastic review of the Courtyard Atlanta Duluth Downtown. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for your positive feedback, and we hope to welcome you back soon.Kind Regards,Joshlyn VillaGeneral Manager

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Seung Heon, Irvine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very disappointed about the pillow cover and mattress sheet were not washed and seems like reused without laundering these. Because I can easily smell from them.
Stayed 1 night in Jan 2024

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angela was awesome and allowed early check in so we could get to our event!
Stayed 1 night in Jan 2024

10/10 Excellent

Jordan, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2024

10/10 Excellent

webb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is spectacular, clean and friendly staff, it is in the center of downtown Duluth across the street from City Hall and the outdoor theater and park. There are several great restaurants, breweries and bars within walking distance.
Stayed 2 nights in Jan 2024

10/10 Excellent

webb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for business in Duluth, this property is across the street from City Hall Center. Cool outdoor Ampath theater and park. Great place for kids and adults.

8/10 Good

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything were good except noise. I am guessing they have thin walls. You can hear outside noise easily.
Stayed 1 night in Jan 2024

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Justin

Stayed 1 night in Dec 2023

10/10 Excellent

Sungwon

Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Everything was delightful and the location was great. So nice to be just steps to the town square.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eun Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Vincent

Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property was clean and comfortable. The staff were friendly. I didn’t like the thin walls. Nextdoor complained on our TV was loud and it wasn’t
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacque

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Donna on 30 Oct 2023
Thank you, Jacque for staying with us and for the 10 out of 10 rating! We are so happy you enjoyed your stay with us and hope you will return to stay with us again soon!

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
for the cost should offer a comp breakfast
Stayed 1 night in Oct 2023
Response from Donna on 30 Oct 2023
Thank you for staying with us Robert and for providing feedback. The Courtyard brand is designed for guests wanting a cooked to order breakfast and dinner as well as Starbucks and a full bar. Marriott has many brands that do offer complimentary breakfast which will be listed on their website. If you are ever in doubt, you can always contact the property directly and the team will go over the amenities with you. We really appreciate you staying with us and hope your visit otherwise was excellent. I hope you will continue to choose Marriott for your future stays.

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our weekend stay in Duluth and we really appreciated how walkable the hotel was to nearby restaurants and bars. The room was nice and clean when we arrived and the bed was very comfortable for us. The front desk was also extremely helpful and accommodating throughout our stay and parking was straightforward and easy. Would definitely recommend if you’re planning a weekend stay near downtown Duluth!
Stayed 2 nights in Sep 2023
Response from Donna on 30 Oct 2023
Thank you, Dianna for staying with us and for taking the time to write a fabulous review! We are so happy you enjoyed your stay and really appreciate your recommending our hotel to guests planning to stay near downtown. We hope to you'll return to stay with us again!

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Donna on 6 Sept 2023
Thank you, Emmanuel, for staying with us and for the 10 out of 10 rating! We hope you will stay with us again soon!

8/10 Good

Dae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe location
Stayed 2 nights in Aug 2023
Response from Donna on 6 Sept 2023
Thank you for staying with us and for giving us a rating on your stay Dae. We hope you will choose to stay with us again.

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2023
Response from Donna on 21 Aug 2023
Thank you for staying with us Deborah and for posting a review! We are happy you enjoyed your stay and appreciate the 5 out of 5 ranking!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the staff, to the location, the overall cleanliness AND super comfy beds! We will definitely be staying here again!
Stayed 1 night in Aug 2023
Response from Donna on 21 Aug 2023
We are so happy you enjoyed your stay! Thank you for posting a review and for the 5 out of 5 ranking!We hope you'll return to stay with us again soon!

6/10 Okay

??

Travelled with family
Liked: Cleanliness
Disliked: Amenities
미국에서 가봤던 어느 호텔들 보다 깨끗. 숙박비 엄청 저렴하다고 생각되지는 않으나 주변 호텔대비 적정한 선인것 같음. 그러나 욕싱 어메니티가 비누 샴푸 컨디셔너 바디워시가 다라는게 실망스러움 ㅠ 호텔 바로앞 공원에 바닥분수에서 아이들 뛰어놀기 좋음~전반적으로 나쁘지 않으나 가려면 준비물을 잘 챙겨서 가야할 것 같음!
Stayed 1 night in Aug 2023

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2023
Response from Donna on 29 Jul 2023
Thank you Claudia for staying with us and for the 5 out of 5! We are so happy you enjoyed your stay. Hope you will return to stay with us again soon!

10/10 Excellent

Heeson

Stayed 2 nights in Jul 2023
Response from Donna on 8 Aug 2023
Thank you Heeson for staying with us and taking the time to rate your stay! We are so happy you enjoyed it enough to give us a 5 out 5. We hope you will return to stay with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Donna on 29 Jul 2023
Thank you for posting a review and for the 10 out of 10!We hope you will return to stay with us again soon!

10/10 Excellent

SO JUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Donna McHugh on 3 Jul 2023
Thank you for the 5 out of 5 So Jung! We hope you will stay with us again!

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an AMAZING stay and the Staff was very friendly!!!
Stayed 2 nights in Jun 2023
Response from Donna on 29 Jul 2023
Thank you so much Monique for an amazing review! We are thrilled that you loved your stay with us!We hope you will stay with us again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Donna on 29 Jul 2023
Thank you for staying with us and for posting a rating. We hope you'll give us another chance to be a 10 out of 10!

10/10 Excellent

Natalie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In luv with this hotel
We stayed there on the weekend of June 9-11. Everything about our stay was impeccable, from check in to check out.
Stayed 2 nights in Jun 2023
Response from Donna on 29 Jul 2023
Thank you for staying with us Natalie and for taking the time to give us a wonderful review. We are so happy that you loved your stay with us! Please return to stay with us again soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Know before you go.
The hotel overall is great considering that there are few options in the nearby area. However, for people who travel frequently, there are a few things to keep in mind. 1. Main Entrance is hard to identify. You need to enter the parking area on Hill St, and go through the double doors, up the elevator to the 2nd floor for check-in. 2. The building is made of wood. Therefore, sound travels through walls, and heavy stepping causes vibration, and sound. 3. There is no onsite restaurant. It's a Starbucks with a couple of food options. On the plus side: 1. Filtered water available for free in the gym. Bring your travel mug. 2. Mini convenience store with pay-for snacks et. 3. Location, Location, Location 4. Our suite was comfortable. And since this was a work-play trip, the rolling desk was a huge plus for 2 remote workers. Thank you!! 5. Spacious bathroom 6. In room coffee maker Overall, we'd return.
Stayed 4 nights in Jun 2023
Response from Donna on 29 Jul 2023
Thank you for your in-depth review Christina and for staying with us! We appreciate you taking the time to share your experience. We are happy you enjoyed your stay with us and hope you will return to see us again soon!

8/10 Good

Danielle

Stayed 2 nights in Jun 2023
Response from Donna on 29 Jul 2023
Thank you for staying with us Danielle and for posting a review. We hope you'll give us another chance to be a 5 out of 5!

8/10 Good

Samuel

Stayed 2 nights in May 2023
Response from Donna on 29 Jul 2023
Thank you for posting a rating Samuel and for staying with us! We hope you'll give us another chance to be a 5 out of 5!

4/10 Poor

Martell Patrick

Stayed 2 nights in May 2023
Response from Donna on 29 Jul 2023
Thank you for posting a rating Martell. We don't show you as a guest however we hope you will let us know how we could have been a 5 out of 5.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Donna McHugh on 23 May 2023
Thank you so much for the 10 out of 10! We are happy that you enjoyed your stay!

8/10 Good

Chad

Stayed 1 night in May 2023
Response from Donna McHugh on 24 May 2023
Thank you, Chad for staying with us and for posting a rating. We hope you will return to stay with us again!

10/10 Excellent

Tekeisha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! One small detail.. Please put trash bags in the trash cans.
Stayed 1 night in May 2023
Response from Donna McHugh on 22 May 2023
Thank you for staying with us and posting about your stay Tekeisha! Our hotel and I would think many others have small trash bags that we can place in your trash cans upon request. Marriott discontinued trash bags in the guest rooms to be greener. I agree that it is nice to have these. We are so happy that you loved your stay and appreciate the feedback. We hope you will return to stay with us again soon!

10/10 Excellent

Qi'Tarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Donna McHugh on 21 May 2023
Thank you for staying with us Qi'Tarah and for taking the time to post a review. We are happy you enjoyed your stay and ranked it a 5 out of 5!

6/10 Okay

felicia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service
The stay was fine a little disappointed with the service. During my stay my key would not work so I went to the front desk multiple times to get the key activated. They directed me to someone who still was unable to activate the door. My son who is 15 years old was left in the room and was not responding, so I became concerned. I asked for assistance and reached out to Marriott staff and learned that the maintenance staff was not on grounds. No on could open the door which was ridiculous and scary at the same time. I had to call the police to get some assistance. Thankfully police assistance was not needed because my son woke up from a deep sleep and opened the door. Marriot staff was unable to assist for about 45 minutes. I think marriot needs to change their policy and demand that someone be at the marriot at all times because this could have been a serious issue.
Stayed 2 nights in May 2023
Response from Donna McHugh on 21 May 2023
Felicia, I apologize that you had this experience. We always have staff at the hotel. The Police Station is within 3 minutes of the hotel and the Fire Department is within 5 minutes of the hotel. Had it been an emergency they would have gotten into the room. When the deadbolt is engaged inside the room only an E key can override it, this is for your protection and privacy. The E key is kept in a Lock Box and is accessed only through the General Manager, Assistant General Manager, or Maintenance Manager although we do background check all employees.We have instructed the Front Desk staff to ask if someone is in the room that may have engaged the deadbolt prior to remaking keys. They didn't realize at first this was why the key was not working which made the experience longer. The Assistant General Manager was on the way to the hotel when your son woke up and opened the door. We are happy that the rest of your stay was fine and apologize that this experience put a damper on your overall experience. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in May 2023
Response from Donna McHugh on 15 May 2023
Thank you Ricky for staying with us and for taking the time to post a review. The team loved the 10 out of 10! We hope to see you again soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding area made for a pleasant stay.
Stayed 1 night in May 2023
Response from Donna McHugh on 21 May 2023
We are happy you enjoyed your stay Thomas and appreciate the 5 out of 5 ranking! We love being next to Duluth's Town Green with all the restaurants and cute shops. Thank you for staying with us and for taking the time to post a review. We hope to see you again soon!