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Reviews of Fairfield Inn & Suites by Marriott Atlanta Buckhead

2.5 out of 5
Fairfield Inn & Suites by Marriott Atlanta Buckhead
3092 Piedmont Road Northeast, Atlanta, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Starlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, staff was professional. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Satoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and polite the breakfast is not bad considering it’s free pretty quiet and clean
Stayed 3 nights in Apr 2024
Response from Kheia Mitchell on 25 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room.
Stayed 1 night in Apr 2024
Response from Kheia Mitchell on 24 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness
no clock,
Stayed 1 night in Apr 2024
Response from Kheia Mitchell on 23 Apr 2024
Thank you for your feedback I will pass this information to the hotel leadership department. We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Cesar Contreras

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance was a bit confusing since it was covered by a wall
Stayed 1 night in Apr 2024
Response from Kheia Mitchell on 20 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything you would want in an affordable one night stay. They have a good breakfast bar also!
Stayed 1 night in Apr 2024
Response from Kheia Mitchell on 18 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 3 nights in Apr 2024
Response from Kheia Mitchell on 13 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Kheia Mitchell on 9 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Tashana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bathrooms. Helpful staff.
Stayed 2 nights in Apr 2024
Response from Kheia Mitchell on 6 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Fatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, very clean and safe! Conveniently located!
Stayed 3 nights in Mar 2024
Response from Kheia Mitchell on 4 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Mar 2024
Response from Kheia Mitchell on 31 Mar 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly!!
Stayed 2 nights in Mar 2024
Response from Kheia Mitchell on 1 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

4/10 Poor

María Belén

Stayed 1 night in Mar 2024
Response from Kheia Mitchell on 18 Apr 2024
Thank you for staying with us

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Ms. Kia and the other female staff were very professional, polite, caring and friendly. I will definitely return because of them. Breakfast was amazing.
Stayed 2 nights in Mar 2024
Response from Kheia Mitchell on 25 Mar 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

8/10 Good

Bailey

Stayed 5 nights in Mar 2024
Response from Kheia Mitchell on 18 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

4/10 Poor

David

Travelled with group
The suite, I selected was not the one I selected. The room could not accommodate 4 adults. I ended up sleeping on the floor. The pull out bed was deplorable; it was like sleeping on the metal frame. Nothing like you would expect in a Fairfield. Hotel in need of upgrade. The buffet was full but we found hair in the eggs. Cafe staff did not have on hairnets or gloves. Area was clean and spacious. I will never stay there again.
Stayed 1 night in Mar 2024
Response from Kheia Mitchell on 25 Mar 2024
We're sorry you had issues with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 Poor

Elias

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room had mold and place is outdated
Stayed 3 nights in Mar 2024
Response from Kheia Mitchell on 13 Apr 2024
Thank you for your feedback I will pass this information to the hotel leadership department. We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Makia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quick clean stay.
Stayed 1 night in Mar 2024
Response from Kheia Mitchell on 22 Mar 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

10/10 Excellent

Patriang

Stayed 1 night in Mar 2024
Response from Kheia Mitchell on 6 Apr 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and friendly
Stayed 2 nights in Mar 2024
Response from Kheia Mitchell on 14 Mar 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

10/10 Excellent

Marcus

Stayed 3 nights in Mar 2024
Response from Kheia Mitchell on 31 Mar 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area

8/10 Good

Thomas Alan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Torn curtains Tired outdated aged-out crummy neughborhood
Stayed 2 nights in Mar 2024
Response from Kheia Mitchell on 8 Mar 2024
We're sorry you had issues with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Kheia Mitchell on 10 Mar 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Sheets are rough, pillows too soft, hvac system inconsistent temps; desk staff friendly & helpful, breakfast good & clean
Stayed 2 nights in Feb 2024
Response from Kheia Mitchell on 5 Mar 2024
We're sorry you had issues with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Hotel rooms clean but dated (I.e. slow sink drainage, decor and no in-room USB outlets.
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on 25 Feb 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden entrance from main road. Narrow entry, cramped. Not enough space for vehicles trying to get through.
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on 25 Feb 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

8/10 Good

Tatia

Travelled with family
Disliked: Amenities
Noisy area, no microwave in room
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on 25 Feb 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was PERFECT for the stay. They are in an awesome location and have lots of yummy restaurants around them. Will absolutely stay with them again!
Stayed 4 nights in Feb 2024
Response from General Manager on 21 Feb 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.

8/10 Good

Alex

Liked: Cleanliness, staff & service
Good
Response from Kheia Mitchell on 17 Feb 2024
Thank you for staying with us, we are happy you enjoyed your stay

2/10 Terrible

xinzhe

Liked: Property conditions & facilities
Disliked: Staff & service
The curtain has no use to stop street lamp from shining on my face. The whole night I was talking with the lamp. Second, the front desk can not understand my English. By the way, you need to pay to park.
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on 17 Feb 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did like the super clean room, security in the evening, breakfast in the morning, 10 min and less walk for food and entertainment
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on 17 Feb 2024
Thank you for staying with us, we are happy you enjoyed your stay

10/10 Excellent

Bruce, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kheia Mitchell on 11 Feb 2024
Thank you for staying with us, we are happy you enjoyed your stay

6/10 Okay

Farid

Travelled with family
First they have moved us to a room that a light over one sink was not working. Then they moved us to another room that has bad smell. Finally to a Handicapped Room.
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 31 Jan 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Lucila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!!!!⭐️⭐️
Stayed 1 night in Jan 2024
Response from Kheia Mitchell on 26 Jan 2024
Thank you for staying with us, we are happy you enjoyed your stay.

4/10 Poor

Wendi

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kheia Mitchell on 21 Jan 2024
Thank you for staying with us.

10/10 Excellent

Charlton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kheia Mitchell on 14 Jan 2024
Thank you for staying with us, we are happy you enjoyed your stay.

8/10 Good

Mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kheia Mitchell on 9 Jan 2024
Thank you for staying with us, we are happy you enjoyed your stay.

8/10 Good

Gladys Amparo

Liked: Property conditions & facilities
I asked for coffee refils for my room in 3 different occasions but they never delivered it. Some how, since I opted out of having the room clean everyday that also meant no coffee refills. One of the three explanations I got. I paid way to much for this place.
Stayed 3 nights in Dec 2023
Response from Kheia Mitchell on 9 Jan 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4/10 Poor

mitch

Liked: Staff & service
The beg was filthy. Sheets were old and used. Never cleaned prior to my arrival
Stayed 2 nights in Jan 2024
Response from Kheia Mitchell on 9 Jan 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 9 Jan 2024
Thank you for staying with us, we are happy you enjoyed your stay.

6/10 Okay

Quyen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
The room smelled damp . Paid $190 for 1 night . A joke. The sink was clogged and neighborhood didn’t seem safe at night. I plug a whole in the wall between the toilet paper just in. Case of peep holes with camera. Nothing seems new all old and rotted . Cleaning people did the best they can with a run down hotel .
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 6 Jan 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

10/10 Excellent

Keith

Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 2 Jan 2024
Thank you for sharing your feedback

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 21 Jan 2024
Thank you for staying with us

10/10 Excellent

ELVIA

Stayed 3 nights in Dec 2023
Response from Kheia Mitchell on 9 Jan 2024
Thank you for staying with us, we are happy you enjoyed your stay.

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 17 Dec 2023
Thank you for staying with us, we are happy you enjoyed your stay.

8/10 Good

Aaron C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kheia Mitchell on 7 Feb 2024
Thank you for staying with us, we are happy you enjoyed your stay.

8/10 Good

Keilah

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place to stay for one night during a cross-country road trip. This hotel was great for that purpose (clean room, comfortable bed, hot breakfast, close to the highway) but I would come back for longer Atlanta trips too.
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 15 Dec 2023
Thank you for staying with us, we are happy you enjoyed your stay.

6/10 Okay

Timothy

Disliked: Staff & service, amenities
Ghhhb
Response from Kheia Mitchell on 21 Jan 2024
Thank you for staying with us.

8/10 Good

Donald

Liked: Cleanliness, staff & service
Old
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 11 Dec 2023
Thank you for staying with us, we are happy you enjoyed your stay.

2/10 Terrible

Deja

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on 10 Dec 2023
We're sorry you were unhappy that we did not refund your GNS -Thanks for letting us know