Property grounds

Reviews of Georgia Palms & Gardens

4 out of 5
Georgia Palms & Gardens
3228 Powder Springs Rd, Powder Springs, GA

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 59 reviews" "
Rating 8 - Good. 12 out of 59 reviews" "
Rating 6 - Okay. 10 out of 59 reviews" "
Rating 4 - Poor. 9 out of 59 reviews" "
Rating 2 - Terrible. 5 out of 59 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Norma

Stayed 2 nights in Feb 2024

6/10 Okay

Angela, Wayne

Stayed 1 night in Feb 2024

8/10 Good

JOHN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bedding perhaps needs to be updated to a quality mattress. We did not receive arrival instructions because we booked thru Expedia and the owners failed to look at the booking. We Had to call to gain acess, however, it was okay as John was very gracious. We did not stay overnight due to a family emergency back home, vacating the property around 11 pm. John phonedthe following day to check on us and to thank us for choosing his B &N.
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very late when we got in, but they were very attentive and responsive to inquiries. The beds did not have pillow cases, instead they had shams which really aren't great for sleeping on. The internet did not work for us, unfortunately. Other than that, it was a pleasant stay. The grounds were very pretty, as well.
Stayed 1 night in Aug 2023

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't recommend it
Stayed 2 nights in Sep 2023
Response from JC on 11 Oct 2023
Dear AngelWe apologize that you did not seem to have enjoyed your stay and promise to make it up for you if you give us another chance,Thank you for choosing Georgia Palms and Gardens where hospitality is our passion. Safe travels

8/10 Good

Staci

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
beautiful room and property. Very comfortable bed.
Stayed 1 night in Oct 2023
Response from JC on 11 Oct 2023
Thank you, Staci, for choosing Georgia Palms and Gardens where hospitality is our passion. Glad you enjoyed your stay. We look forward to making you even more comfortable at the next opportunity. Safe travels

8/10 Good

Crystal

Liked: Staff & service, property conditions & facilities
The only thing I can say is, more outside lighting for guest to see would be great. It’s in a wooded area so it’s pretty dark out there, my room could have been cleaned a little better, the shower needs drano because the water back ups into the shower. Breakfast in bed was good but your feeding adults 2 pieces of bacon one egg and two pieces of toast was a complete tease (this was for a child) I had to go get more breakfast. A regular hotel gives you more then what we receive. Overall I will be back, if you need a cook I’m available 😂 !
Stayed 1 night in Sep 2023
Response from JC on 11 Oct 2023
Thank you Crystal for chossing Georgia Palms and Gardens where hospitality is our passion. We promise to make you more comfortable at the next opportunity. Looking forward to your return.

4/10 Poor

CAROL, McDonough

Travelled with partner
Disliked: Amenities, property conditions & facilities
Although the ad had beautiful pictures, the actual room we stayed needed some TLC. Stains in the ceiling, dirty looking doors and baseboards, stained and broken bathroom tiles. No soap except hand soap. Extremely dark parking area.
Stayed 1 night in Aug 2023

4/10 Poor

Margie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

KARA

Stayed 4 nights in Aug 2023

10/10 Excellent

Rakim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the free breakfast
Stayed 1 night in Aug 2023

8/10 Good

Arthur

Stayed 1 night in Jul 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED staying here. It was BEAUTIFUL!!! I felt so safe. The staff was so kind. I will DEF be staying here again!
Stayed 3 nights in Jul 2023

6/10 Okay

Reynaldo

Disliked: Room comfort
I’m ok…
The rims were small, which was ok however the closeness to the other rooms made it difficult to get any sleep; the wooden floors didn’t help either.
Stayed 1 night in May 2023

6/10 Okay

David

Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A Let Down
Room seemed misrepresented from the photos on the website. Was dusty and had an odd smell. Did not feel private as there were other occupants and you can hear them moving around and their entire conversations/tv shows. Almost sure the owners were staying in the room adjacent to us. Just disappointing.
Stayed 1 night in May 2023
Response from management on 25 May 2023
So sorry about that experience. The room was renovated and the new pictures are up now. Owners do not stay in the rooms but certain guest can be noisy, we would have requested them to be courteous to you if you had called our attention. The thermostat is acessible along the hallway but we would have adjusted the temperature if our attention was called. Different guest have varying temperature need. We will be sure to make you more comfortable next time

4/10 Poor

Betsy

Travelled with group
Disliked: Staff & service
Bed & Breakfast Disaster
Air vents in bath and bedroom were dirty, t.v didn’t work, room was cold, table lamp didn’t work. I won’t be going back.
Stayed 1 night in Apr 2023
Response from Management on 25 May 2023
Apologies for the inconvenienceThe TV and table lamps work, we would have been glad to help turn them on and show you how. The Cleaner has been reprimanded for not doing good job on the vents and that has been corrected.Please give us another opportunity to make you more comfortable.

6/10 Okay

Rutherford

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was alright.
Stayed 3 nights in Apr 2023
Response from Management on 25 May 2023
Thank you for the feedback. We promise to make sure you are satisfied with each time.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Place... I will try to go back there again.
Stayed 1 night in Mar 2023

6/10 Okay

CHAD

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The grounds and parking were very nice. The hosts were very accomodating. Bathroom is separate. Bedroom is spacious but its up a narrow steep set of stairs. No desk in the room, no chairs, only one small nightstand, one outlet obstructed behind bed and the other across the room.
Stayed 1 night in Jan 2023

10/10 Excellent

virginia

Quiet very peaceful ✌️
Stayed 1 night in Feb 2023

4/10 Poor

Miriam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Learn from our mistake! Gross!
What a nightmare. We pulled up to the venue and were pretty impressed. It’s a cute old house with a couple of out-buildings. They had string lights hung and since it was evening they were lit. You could just picture an outdoor wedding or reception there. Very quaint! Unfortunately things did not go well from there. We followed the check in instructions, through the entryway and up the stairs. When we opened the door of the room and the door nearly hit the end of the first bed. The room was so small that the two full beds were nearly touching each other and the walls on either side. When we scooted the beds slightly further apart to be able to climb into them, we found an empty disposable water bottle, a package of baby wipes and a blanket of dust and debris. See photos. Fearful that the bedding had not been properly washed, we picked up our bags and called the Holiday Inn.
Stayed 2 nights in Jan 2023
Response from John-D on 1 Feb 2023
Dear Miriam,Thanks for this kind but rather late feedback and we apologize for the poor cleaning of the room by the housekeeper after some construction work earlier. As you rightly noted, our property is a beautiful weeding venue located on a 6 acre garden. Our rooms are custom designed for the bride, the groom, bridal train and family. The room you stayed in is the family or siblings room and had some work done recently which generated the dust. The cleaner must have cleaned the areas immediately accessible but omitted areas underneath the bed. We would have upgraded you to the bridal or groom's suite if you called our attention to the issue while on property. As you must have noticed we called you a few times before sending you the self check in information at the close of business that day but did not get any call back from you. We noticed the next day that the bed had been used but did not get any complaints from you that would have helped us address the issue with the cleaner. We have however addressed this and look forward to hosting you at the next opportunity in our beautiful venue with our sumptuous hot breakfast. Thank you for choosing Georgia Palms and Gardens where hospitality is our passion.

8/10 Good

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from GPG Team on 15 Jan 2023
Thanks for choosing Georgia Palms and Gardens where hospitality is our passion

4/10 Poor

Wenjie

Liked: Cleanliness
Disliked: Property conditions & facilities
Alarm system beeps at 4 am. I have to get out of bed to disable it. Then again in the early morning Front door handle broken, we need to get in from back door The light in the room is very dim
Response from GPG Team on 15 Jan 2023
Thanks Wenjie for choosing Georgia Palms and Gardens where hospitality is our passion.Apologies the alarm system went off while you were on property. The alert has been addressed. The room light is dimmable and brightens appropriately

6/10 Okay

Christopher

Stayed 1 night in Dec 2022
Response from GPG Team on 15 Jan 2023
Thank you for choosing Georgia Palms and Gardens where hospitality is our passion

10/10 Excellent

Heather

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from GPG Team on 3 Jan 2023
Thank you so much Heather for choosing Georgia Palms and Gardens where hospitality is our passion.Please come again

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible rate for a charming location!
An amazingly low rate for an absolutely charming B&B. The hosts were kind, communicative, and accommodating to our schedule, the directions to the location were clear, and check in could not have been easier. Our room was spacious and beautifully decorated, the grounds beautifully kept, and overall, a very romantic feel. The bed was very comfortable, the room super clean, and the whole venue quiet and delightful. It's rare for us to get a childfree getaway together, but Georgia Palms & Garden made it all the more magical. We definitely plan to stay here again in the future!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. A beautiful venue and kind staff. We had a lovely stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Jamila

Liked: Staff & service, amenities, property conditions & facilities
This was my first bed and breakfast and I enjoyed it. The property is beautiful. The decor in the house and in the rooms are beautiful as well. The rooms are spacious and comfortable. I’m happy I found this property on Expedia.
Stayed 3 nights in Aug 2022

2/10 Terrible

Robin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Jun 2022
Response from Kelly on 4 Aug 2022
Great guest welcome back anytime

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from GPG Team on 25 Apr 2022
Thank you for choosing Georgia Palms and Gardens where hospitality is our passion. It was a pleasure hosting you. We appreciate your understanding. Please come again

8/10 Good

jasper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Decent last moment local getaway. The bacon was cooked perfectly haha. Could used better night lighting
Stayed 1 night in Dec 2021
Response from John-D on 8 Dec 2021
Dear Jasper, It was our pleasure hosting you and glad your enjoyed your late getaway in our beautiful quiet environs. The ambience of the outside environs is maintained by the decorative lighting but yes we can add brighter outside lighting as we often do during events. Thanks for choosing us and please come again

2/10 Terrible

Donald

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The breakfast that was served was cold and tasteless. One of the plates of the 2 received had coffee spilled over the food. There wasnt any coffee on site other than the cup brought. .The heat for the first night was unbearable. Had to open a balcony door to sleep. If you want anything to drink, you have to bring your own. No water, tea, or anyway to make it in sure. .
Stayed 2 nights in Nov 2021
Response from Kelly on 29 Nov 2021
Dear Donald Thank you for staying with us along with other guests. We apologize but are surprised to read about your experience with breakfast and the heat on your first day. We communicated with guests during your stay but did not receive any such complaints and would have addressed that promptly. Not sure if any guest tampered with the temperature settings on that day as we have a well maintained AC/heating system. However, we are a 5-star rated wedding venue with a beautiful/quiet 5-bedroom bed and breakfast facility. We take pride in making our guests comfortable and have grocery/convenience stores within short walking distance. We look forward to making you more comfortable at the next opportunity

8/10 Good

Linda

Liked: Cleanliness
Stayed 1 night in Oct 2021
Response from GPG Team on 25 Apr 2022
Thank you Linda for choosing Georgia Palms and Gardens. We are glad you had a good time and we will continue to strive for continuous improvement. Please come again

10/10 Excellent

Noemi, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and cozy. The staff is very attentive. I had zero problems checking in or out.
Stayed 1 night in Sep 2021
Response from Emilia on 3 Sept 2021
Thank you so much!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a delightful and quiet place. Clean! Simple. Classy and peaceful.
Stayed 1 night in Aug 2021
Response from Emilia on 2 Sept 2021
Thank you so much!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First time I’ve ever stayed at a bed and breakfast. Nice venue, well kept.
Stayed 1 night in Jul 2021
Response from Emilia on 27 Jul 2021
Thank you for your kind words!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place was unwilling to be accommodating in any way. They also seemed to barely speak English and the place is totally outdated and one bed was so hard my daughter could not sleep in it. The mirrors were not even attached to the wall. The gardens were not even manicured for a wedding venue. I am just thankful I only had to spend a few hours there. I feel sorry for any poor soul that chooses this place for their wedding day.
Stayed 1 night in May 2021
Response from Management on 31 May 2021
Dear guest, Thank you for your review and we are sorry you had a bad stay. We do want to mentioned to concerned readers: Our staff are fluent in English, so we are a bit puzzled about this statement. We have new memory foam mattresses. We are a 5 stars wedding venue across the internet. We wish you the best of luck

6/10 Okay

Winer

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Pillow were old and uncomfortable.2 bedroom door had to stay unlock when i go out no fridge in room .
Stayed 2 nights in May 2021

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Would stay again.
Stayed 2 nights in Apr 2021
Response from Emilia on 18 Apr 2021
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place is so quiet, clean rooms and good service. I definitely recommend it.
Stayed 1 night in Mar 2021
Response from Emilia on 18 Apr 2021
Thank you so much!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The old house is nicely decorated and the bedroom furnished with everything that I needed. However, There was only 1 working light bulb in the bathroom (3 other bulbs already blown out) and I got the pleasure of changing the lightbulb at midnight with one taken from my bedroom so I could see to shower. The hot water drips in the shared bathroom and was left running -so that night I got a lukewarm shower-just grateful it wasn’t cold. The kitchen is in repair so the breakfast was from McDonald’s-nice that they brought me breakfast but a bit awkward for me. I stayed there 2 nights a week for 4 weeks. I’m a travel nurse and this place is 7 minutes from the hospital. The place has charm but the other guests(some girls loudly talking and giggling all night followed by other guests alarms at 5am) made it impossible to sleep. I’m a light sleeper anyway but the walls are kinda thin and I could hear their entire conversations.
Stayed 2 nights in Mar 2021
Response from Emilia on 24 Mar 2021
We apologize for the stove not working. It is fully functionable now. We apologize the light bill went out in the middle of the night. We can’t really foresee when these things happens, but we apologize for the inconvenience. We apologize on behalf of the guests that were giggling. Thank you for the kind words about the charm and decor of the house and property ☺️

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house with lots of charm. I’ve stayed there several times. It’s peaceful and relaxing.
Stayed 2 nights in Mar 2021
Response from Emilia on 17 Mar 2021
Thank you so much. We appreciate the kind words!

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
My stay was great. The room was cute and cozy and the breakfast was good. I would stay again.
Stayed 2 nights in Jan 2021
Response from Emilia on 17 Jan 2021
Wonderful!!!

10/10 Excellent

Tarajoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place
Stayed 1 night in Nov 2020
Response from Emilia on 2 Dec 2020
Thank you, Tara! We hope to see you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
The house and grounds were a beautiful inspiration for a wedding venue. I was un aware I would be in a big house. The room was modest and clean however , there was a strong mildew oder ,the TV did not play regular network stations much less the cable ones advertised. I was told to move it toward a door,there was no outlet there. The property was difficult to enter first night and i had to stay in a hotel. Could not get ahold of person who had been contacting me thru text the whole day. Who was very nice and very apologetic. My hotel fee was not offered to be refunded. I will ask . One other thing is the lighting on the grounds is very minimal and the parking area was too dark to see much less walk to the house from.
Stayed 3 nights in Nov 2020
Response from Emilia on 2 Dec 2020
Dear guests, Thank you for the feedback and for the kind words about the look of the property. We have self-check in and a very clear description of the use of the code. The staff member explained to you that you are supposed to use that code and not your finger print as you were trying to use. The code was working. Sorry for any challenges you may still have had. We wish you the best!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020
Response from Emilia on 2 Dec 2020
Thank you for staying with us!

4/10 Poor

Calvin

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2020