Seasonal outdoor pool

Reviews of Hampton Inn Atlanta-Town Center/Kennesaw

2.5 out of 5
Hampton Inn Atlanta-Town Center/Kennesaw
871 Cobb Place Blvd, Kennesaw, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 635 reviews" "
Rating 8 - Good. 147 out of 635 reviews" "
Rating 6 - Okay. 30 out of 635 reviews" "
Rating 4 - Poor. 14 out of 635 reviews" "
Rating 2 - Terrible. 5 out of 635 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size rooms. Very clean. Can walk to a Mexican restaurant. Air conditioner is quiet.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Henry

Stayed 2 nights in Mar 2024

6/10 Okay

Brooke

Stayed 3 nights in Mar 2024

10/10 Excellent

Beth

Travelled with family
Liked: Property conditions & facilities
Checkin was great. He was very friendly, nice and quick.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sweet Lady that checked me in ! Made my check in great !
Stayed 1 night in Mar 2024
Response from Christine on 25 Mar 2024
Hi Susan,Thank you for taking the time to leave us a review.Our team certainly appreciate your feedback and we'll use it as a motivation to do even better next time.We look forward to having you again.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything
Stayed 1 night in Mar 2024
Response from Christine on 24 Mar 2024
Hi Steven,Thank you for taking the time to leave us a review.I am glad to know that you were satisfied with your stay.We look forward to having you again soon.

10/10 Excellent

kyungtek

Stayed 1 night in Mar 2024

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is easy driving to Yamaha technical school
Stayed 5 nights in Mar 2024
Response from Christine on 24 Mar 2024
Hi Reggie,Thank you for taking the time to leave us a review.I am glad to know that you were satisfied with your stay.We look forward to having you again soon.

10/10 Excellent

Dave

Travelled with partner
Check in employee was very hospitable and the warm chocolate chip cookies was a great surprise!
Stayed 1 night in Mar 2024
Response from Christine on 24 Mar 2024
Hi Dave,Thank you for taking the time to leave us a review.I am glad to know that you were satisfied with your stay.We look forward to having you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Christine on 3 Mar 2024
Hi Susan,Thank you for taking the leave your feedback. I am pleased that you were satisfied with your stay. I will share your thoughts to our team and everyone will surely appreciate and be fueled by your review.We look forward to having you again next time.

10/10 Excellent

Angelyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Christine on 28 Feb 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you were happy with the amenities. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joe, Jasper

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Clean
Stayed 1 night in Feb 2024
Response from Christine on 28 Feb 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you were happy with the amenities. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christine on 6 Feb 2024
Hi Thomas,Thank you for leaving a feedback.We really appreciate you taking the time to let us know how your experience was.We assure you that we'll do our best to maintain and even improve our services to serve you well.We look forward to having you again.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christine on 6 Feb 2024
Hi Anthony,Thank you for leaving a feedback.We really appreciate you taking the time to let us know how your experience was.We assure you that we'll do our best to maintain and even improve our services to serve you well.We look forward to having you again.

10/10 Excellent

Julian

Stayed 1 night in Dec 2023
Response from Christine on 9 Jan 2024
Thank you for taking the time to tell us about your experience at Hampton Inn Atlanta. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hampton Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

TONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Christine on 4 Jan 2024
Hi Tonia,Thank you for taking the time to tell us about your experience at Hampton Inn Atlanta. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hampton Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Christine on 28 Feb 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you were happy with the amenities. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 3 nights in Dec 2023
Response from Christine on 3 Jan 2024
Hi Michael,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Acworth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found pleasurable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Basic Hotel
Friendly staff w/ good breakfast offerings. Relatively clean, but rooms are showing there age and wear. In need of maintenance / updating soon.
Stayed 1 night in Nov 2023
Response from Christine on 3 Jan 2024
Thank you for taking the time to tell us about your experience at Hampton Inn Atlanta. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff friendly and rooms clean. I appreciate your suggestions and I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hampton Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Gary

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Mattress felt I was going to roll off the bed. This property is a little worn out. Under staffed.
Stayed 1 night in Nov 2023
Response from Christine on 3 Jan 2024
Hi Gary,Thank you for taking the time to tell us about your experience at Hampton Inn Atlanta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues with the mattress during your stay.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hampton Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from interstate and had several options for dining near by.
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place with great breakfast and friendly customer service . Quiet and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

William, Visalia

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the desk was superb. He was hilarious and had my wife and I in stitches. He was efficient and very helpful as well.
Stayed 1 night in Oct 2023

10/10 Excellent

John, London

Liked: Staff & service, property conditions & facilities
Great stay 👍
Stayed 1 night in Oct 2023

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property thanks
Stayed 3 nights in Oct 2023

6/10 Okay

Roger, Gibsonia

Travelled with partner
Lost our reservation/payment. Beds are old and uncomfortable. Bathroom layout was odd and shower was so small, one would be challenged to bend over.
Stayed 2 nights in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 2 nights in Oct 2023

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property.

10/10 Excellent

Piers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop to sle. Room was very clean and staff were extremely friendly and approachable.
Stayed 1 night in Sep 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property.

4/10 Poor

Abdulwahab, Huntsville

Disliked: Cleanliness
The cleanliness was subpar. The crib and the room had a terrible smell
Stayed 1 night in Sep 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property. Sorry for the crib not smelling fresh.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Aug 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property.

6/10 Okay

Debra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property.

8/10 Good

Jennifer

Business traveller
Liked: Property conditions & facilities, room comfort
No housekeeping?
It was a good stay but they did not clean our room and I had to ask for more towels. One of the nice things about a hotel stay is having the bed made and fresh towels when you get home from a long work day.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give all the staff here a raise please!
The rooms are very nice and I like that all the rooms are inside. The stars of the show have been the wonderful staff here. I have met a few different front desk staff between the day and night crew and the week and weekend people. Every single one of them have been lovely, kind, and very helpful! The woman that has been keeping the breakfast area while we have been here was so kind and nice as well! (the breakfast was very good too and had lots of different selections!) She was very warm and welcoming even though it was a bright and early 6am. My kids liked her as well! The housekeeping staff went above and beyond also! I was told that most likely they would be able to only leave me some towels and sheets in my room since when I asked it was close to their finish time for the day but when I returned later in the evening the had restocked all the towels and had fully remade my bed with fresh sheets. Thank you to all the wonderful staff here! <3
Stayed 1 night in Aug 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property.

2/10 Terrible

Kurtis

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel was rundown and over priced. I could feel the springs in the mattress and it would make a terrible squeaking noise. Every time you moved at night would never stay here again.
Stayed 5 nights in Jul 2023
Response from Delrenia on 4 Oct 2023
Thanks for taking the time to comment on our property. Sorry we did not meet your expectations.

10/10 Excellent

John, Boca Raton

Travelled with partner
Liked: Amenities
Little parking near front door.
Stayed 1 night in Aug 2023

10/10 Excellent

Alisha

Stayed 3 nights in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was simple as we were late to arrive.
Stayed 4 nights in Jul 2023

8/10 Good

Collis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

ali

Stayed 1 night in Jun 2023

2/10 Terrible

Michele

Disliked: Staff & service
Scam?
Unfortunately, when we got to the hotel, Hampton Inn in Kennesaw, they could not find our reservation. I had been there three times in person to verify it, and I had my confirmation from Hotels.com. They could not find us in the system, and it was the night of our honeymoon! We had just gotten married that afternoon! This was very disappointing, and I will never recommend this hotel, especially since they did not honor this reservation. They said their system changed, and they would have to charge us the full price! What use is it for hotels.com to place them for availability if they don’t honor your reservation? The clerk at the front desk was very rude and said she had a room, but it would be charged full price to my credit card. We left and we will never go there again. I also doubt I will ever book with hotels.com because there’s no communication and no person available to talk on the phone in the event of an emergency. I called the number for Hotels.com. It was disconnected!
Stayed 1 night in Jun 2023

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Edie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Shemantha

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jun 2023