4/10 Poor
Michael B.
15 Nov 2021
Nice Stay in ATL, but a lot of problems.
This listing is super close to everything we wanted to do, which was awesome, but there were some problems. When we arrived the man at the counter did not seem like he wanted to help us, it was a really tough process just trying to even get up to the room. The host didnt let him know that we were coming so until he called her to confirm, he treated us like we were a problem. The check out time was set for 10am and since we were going to a late show we asked for a more reasonable checkout time of 11am, like other normal listings. The host confirmed the check out time for 11am. At 10am on check out day the cleaner opens the door and super rudely asks us why we are still there. We told her the situation and she told us we were lying. She called some lady and the person on the phone was confused. Finally we showed her the message from the host and she told the lady, 'oh guess they werent lying.' Just the worst way to start the morning. The space was alright, but after all is considered, i wouldnt want to stay there again.
Michael B.
Stayed 1 night in Nov 2021