Dear Stephen,Thank you for taking the time to write a review of your stay at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. It's great to hear that you were pleased with our extremely friendly and helpful staff. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Joyce, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Rosalva,We are sorry to hear about your recent experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. You indicated that your stay was horrible and everything was broken which dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Jonathan,We are sorry to hear about your recent experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to the conditions of your room, multiple encounters with pests, and the other highlighted concerns. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take these claims very serious and have forwarded your feedback to management in an effort to address your concerns.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Clayton,We are truly sorry to hear your recent experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE did not meet your expectations. I deeply regret learning that your encounter was unfortunate. I completely empathize with your feelings of frustration regarding the issues you have highlighted. We at Red Roof are committed to thoroughly investigating the matter and taking the necessary steps to prevent any recurrence.We appreciate your business and truly value your feedback.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Sharneice, Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the hospitality of our staff who was very helpful and friendly throughout your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.Red Roof hope to continue to provide great experiences for you. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Sharneice. The staff at our HomeTowne Studios by Red Roof Atlanta - Chamblee was elated to see that we earned your 5/5 score. You mentioned some highlights, such as our friendly staff and that you were not rushed when you had an issue with your booking, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

Dear Kriss,We appreciate you taking your time to share your honest feedback here at the HomeTowne Studios by Red Roof Atlanta - Chamblee. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. However, you mentioned that you had checked into another room and there was no towel or soap. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Hani,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you, Raheem, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Atlanta - Chamblee. Hearing that the only thing good about your stay was our clean shower, was disheartening. We strive to provide our guest with a clean and comfortable stay which is why it's saddening to hear that you encountered such poor housekeeping conditions and a poor upkeep. Please know that this isn't a level of service that Red Roof stands for and will take your comments into consideration so that we may provide a much better service. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Red Roof Management

Hi Sonya,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi China,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Thank you for taking a moment to rate your experience, Tiata. The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

Dear Robert,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. It’s great to hear that you found our staff to be very hospitable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Thank you, Raheem, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to rate your experience, Sonya. The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Noel, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you, Ryan, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Beunca, I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the problems you encountered with your reservation, the lack of cleanliness in the rooms amongst all the other issues you highlighted that cause your experience to be less than ideal. Humble accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Angelia, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Evariste,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with way too many persons around the building, the noise at late night and all other concerns you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Sierra. The staff and I at the HomeTowne Studios by Red Roof Atlanta - Chamblee appreciate your 3/5 score following your stay. I am happy that your stay with us was alright and you had no complaints. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Valued Guest,I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. I was saddened to read that your stay fell short of your expectations due to the pests you reported and the uncleanliness of the room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear George,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. I am sorry that your experience did not meet your expectations prompting your 1/5 score following your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Todd, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello Jwoski, The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Orlando,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. It's saddening to hear that your stay fell short of your expectations due to the indicated unclean conditions, loud noise, a faulted knob along with other concerns. Please know that this isn't a level of service that Red Roof stand for and will take your comments in to consideration in an effort to improve our quality.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Recordo Rediresponse Specialist

Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Atlanta - Chamblee, Meshulum. I am sorry that your experience did not meet your expectations. You stated that the listed pests and the sticky room floors, along with the other highlighted issues hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Dear Bridget, I appreciate you sharing your feedback following your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. I was saddened to read that your stay fell short of your expectations due to the possible lack of cleanliness and the insects you reported, prompting your 1/5. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,NishayeRed Roof Management RediResponse Specialist

Dear Paty,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. I am pleased to read that we are convenient to everything you needed, staff was friendly and helpful and all the positive comments that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Ramon, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Hi Shaniya,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

Hi Deryl, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Anjelica,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the HomeTowne Studios by Red Roof Atlanta - Chamblee. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing wrong and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Donnella, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 1/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hello Carlos, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Momolu,Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof Management

Hello Momolu, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I are saddened to your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues or concerns while in house, please feel free to reach out to our front desk for real time assistance. Thanks again, I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Dannielle Red Roof Management

Hello Siang,Your review of the HomeTowne Studios by Red Roof Atlanta - Chamblee was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRediResponse Specialist

Hello Noah,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. I was saddened to read that your stay fell short of your expectations due to the broken AC and insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Recordo Rediresponse Specialist

Hello Joanne,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. It's disheartening to hear that you weren't able to stay due to your reservation being cancelled. Please note that once an attempt is made to charge the card but fail, it will result in your reservation being cancelled. Sincerely,Recordo Rediresponse Specialist

Hello Charlotte, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Thank you for sharing your 5/5 rating with us, Jennifer. Our staff at the HomeTowne Studios by Red Roof Atlanta - Chamblee was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Hello Kurt, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Luisito,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the leaking faucet, noisy fridge, limited toilet paper, along with the other highlighted concerns. Please accept our sincerest apologies for what you may have encountered. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Sincerely,Recordo Rediresponse Specialist

Hello Richard,Thank you for taking a moment to complete our survey. Myself and the staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Recordo Rediresponse Specialist

Hello Timotha, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we can and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRediresponse Specialist

Hello Jeffrey, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS ATLANTA - CHAMBLEE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRediresponse Specialist