Communication with the owner was great. Quick, helpful and friendly responses. Nicely decorated and clean. Killed one spider and one roach during our stay but that can be anywhere. Only one fork in the kitchen which made things difficult because we brought food for our 3 night stay. The only real drawback is the condo is on the ground floor of an older building. On our second night, we had people check in upstairs and it sounded as though they were going to fall through the ceiling at any moment. We could even hear their conversations. It was very difficult to get any sleep at night and during the day, we could hardly even hear the tv when they were there. Our son’s baseball tournament ended and we left a day early to get away from the noise and get some sleep.