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Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 576 out of 1020 reviews
5 - Excellent 56%
Rating 4 - Good. 214 out of 1020 reviews
4 - Good 21%
Rating 3 - Okay. 108 out of 1020 reviews
3 - Okay 11%
Rating 2 - Poor. 55 out of 1020 reviews
2 - Poor 5%
Rating 1 - Terrible. 67 out of 1020 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for the reason why we booked. Loved the look and feel of the property.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing from the moment we arrived! Rob (valet) made us feel like celebrities. You could tell he was smiling even with his mask on. The front desk informed us that the room we originally booked was not available, but they were quickly able to find us another room. The rooms were spacious and clean. The staff in the restaurant on Friday evening, were gracious and attentive. The hotel exceeded our hopes and expectations. Thank you for a wonderful weekend!
Stayed 2 nights in Sep 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The valet service was amazing. Super friendly and polite guys!
Stayed 4 nights in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You over booked us
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the marble staircases. Loved being able to just cross the street to the Fox Theatre.
Stayed 1 night in Sep 2021