Exterior

Reviews of The Stone Crest Villa - Near Stone Mountain Park

3 out of 5
The Stone Crest Villa - Near Stone Mountain Park
2038 Charter Manor, Lithonia, GA

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

5.4/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, room comfort
The place was clean and comfortable and very spacious. Well worth the money spent.
Stayed 10 nights in Oct 2023
Response from Stone Crest on 13 Nov 2023
Hello Lisa, Thank you so much for this review! We are constantly looking for ways to improve the comfortability of our property and would love to get your feedback on what we could have done better when you have a chance.Kind Regards, Client Relations

2/10 Terrible

Bobby

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

expedia

Disliked: Cleanliness, property conditions & facilities, room comfort
Motel 0
I informed the agent who was helping me with a very bad situation (the hotel we booked canceled on us two days before we were going to leave) that we only stayed in three stars or above. This Stonecreast Villa was terrible. It is very run down (cracked floors) and dirty and in a very bad location. If this is a three star accommodation then no one has looked at it recently! It was not a pleasant stay and I am very displeased this was what we had to stay in!
Stayed 4 nights in Oct 2019
Response from Jarhanjacorp Luxury Rental on 4 Nov 2019
We reject the notion of Terrible. Our villa welcome lots of guests, but I dont believe that they actually sit and looks at a specific repair that has nothing to do with cleanliness amenities etc. For example we strive for success there is nothing in the villa based on pics which you did not recd. We go above and beyond to provide complementary water and wine coffee condiments for guest usage. Inaddition to our support system of providing a hostess that you are able to reach out to during your stay in the event and issue arose. We did not hear anything from you during your two days stay. If you walk and there is a cracking sound. Ask yourself what do that do for a short stay and long stay etc. The bathrooms and half bathroom reflect the pictures that is on our page. colors etc. Again, thank for the feedback, accept review, but will defend with is not accurate based on price the picture and reputation we are working to attain and meet.