Search Lodges in Augusta

"The receptionist and waitress were both friendly and attentive. My low rating for the hotel is due to the condition and cleanliness of the room. There was hair in multiple places in the shower, the bathroom tiles did not appear clean, and the carpet had crumbs. The hotel’s condition even if it had been clean was very old and mediocre at best - not worth the price they were charging at nearly $200 a night. Add in the dirty room and it was certainly not worth the money. There are many hotels within 5-10 min of this; I highly recommend choosing another one. "

"It’s a convenient place to stay if you want to go shopping and go to restaurants. But make sure you bring extra money if you want to use plates and silverware. "

"Everything was wonderful from the moment we arrived! From the valet staff, to dining, to room cleanliness. 10/10 we loved it!"

"Great stay! "

"Staff that night was great!! She was talkative & engaging. We enjoyed being in her presents."

"The front desk staff was amazing and courteous. The young lady bartender was more of the same. I never met the room-cleaning staff, they were equally as good. "

"Beautiful hotel and right in the center of it all! "

"Through no one’s fault their internet was down but they were not well organized. Staff had to let you into your room every time you left. My biggest concern came Around midnight when someone tried to enter my room. Thankfully I travel with added door locks and alarms so they didn’t actually get into my room but this was very alarming especially since I was traveling alone. My biggest problem was that when I called the desk, they spoke to me like it was no big deal as well as the staff the next day. There was no manager on site to speak to and no one even apologized. "

"Front desk staff was amazing. Friendly, helpful and attentive. Best Western is one of the few hotels that has a reasonable pet fee. I am usually only spending one night on the road with my dog and fees for a place to stay have tripled in the past few years. I hope Best Western keeps doing what they are doing!"