Accor Hotels hotels in Austin, Texas

"Staff needs to be trained better and the service is slow"

"14 floor lounge staff was great …but pool bar was not open "

"Parking is easy, friendly staff and just the regular breakfast great for price!"

"Had a very nice bar The staff was very attentive. The food was very nice."

"Very dirty room "

"Filters in air conditioning units need to be cleaned out. Very clogged up. Some confusion about how often they clean the room. The sign said they clean every three days, but they never did. When I notified the front desk, they said I still had to request a cleaning. That was not clear on the notice."

"Disappointed in this Hilton. Staff was not very friendly on several occasions. Only 1-2 elevators were working... a 10 min wait every-time we wanted to use them. And false fire alarm went off TWICE in one night at 2am and 2:30am. Location was excellent though."

"The property had no pool bar open, no towels for.the pool, and no shampoo or conditioner in the room as I had to hunt down the cleaning lady."

"Amazing resort!!!"