Auto and Uhrenwelt Museum Schwarzwald

This hotel has a great location with excellent transportation option right out the front door. Less than 5 minutes to the airport and about 20 minutes to downtown. Also walkable to nice restaurants. Very professional front desk staff. Housekeeping was not exactly top notch. They did not replenish product that we were clearly out of and one day they left our dirty towels on the floor and did not give us clean ones. Also quality of towels is poor : thin and stiff.

The hotel is very traditional There is no elevator to every floor I missed the coffee or water in the lobby for a spa hotel a Must. !!

Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to.