Standard Double Room
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Reviews of Urban City

2 out of 5
Urban City
Rua Jose Estevao, 47, Rua dos Mercadores, 24, Aveiro

Reviews

6.2
Rating 10 - Excellent. 31 out of 216 reviews" "
Rating 8 - Good. 67 out of 216 reviews" "
Rating 6 - Okay. 44 out of 216 reviews" "
Rating 4 - Poor. 40 out of 216 reviews" "
Rating 2 - Terrible. 34 out of 216 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Milton Luis

Stayed 1 night in Sep 2023

4/10 Poor

MAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so great
My room was so humid as there was no ventilation or window in the bathroom. I even saw mold on the ceiling above the shower tub. Also, there were so many mosquitos in my room. Having said that, the location was quite good.
Stayed 1 night in Sep 2023

4/10 Poor

Kirsten, Waterbury Ctr

Disliked: Staff & service, amenities, property conditions & facilities
Could not find it, shower was rusty and falling apart, bed was two twins shoved together not a queen
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Charles

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 3 nights in May 2023

2/10 Terrible

Rui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The place was disgusting, nothing like it looked on the pictures, nothing at all, it looked like a different hotel room.
Stayed 8 nights in Mar 2023

4/10 Poor

Anne-Ellice

Disliked: Staff & service, property conditions & facilities
Very poor. I had trouble with getting in so called and she didn’t speak English so just hung up on me! Didn’t send anyone. I Got another person to help me. Facility is very run down. Bed was good though. Bathroom shower door would not close properly. Will not stay again.
Stayed 1 night in Mar 2023

8/10 Good

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic but amazing value for money - clean and welcoming.
Stayed 1 night in Oct 2022

2/10 Terrible

Anirudh

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I do not recommend. Floors sticky throughout, ants, no staff present, dirty walls, stains etc. The one staff member I saw briefly was very nice. The sheets where clean and the locstion was great.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christopher

Stayed 1 night in Jul 2022

2/10 Terrible

Bruno-Pierre

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

sighvatur

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No information about WiFi. Location was excellent!!!! Was good and cheap.
Stayed 1 night in Oct 2021

6/10 Okay

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad communication
We arrived at the place at 14: 08h to carry out the check in which would be unavailable after 14: 00h. However it was not possible due to some kind of misunderstanding between the your people. The room was not available at that time. It would only be available after 3pm, which was very unpleasant, since I have 2 children who were tired of the trip and needed to accommodate themselves. The lady who attended us was very friendly and provided us with another room with a check in done by her on my behalf.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The location of the hotel was good. The rest it was terrible: Small rooms, the breakfast its outside the hotel, a 15m walk...no closet in the room.
Stayed 2 nights in Aug 2019

4/10 Poor

HA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Photo’s are misleading- makes it look like proper beds for kids. Bed for smallest child was broken and collapsed continuously. Shower door was broken, sleeper couch and very bad and worn condition, and didn’t seem clean anymore. Bathroom way too small for a family of 4- if there were proper photo’s of the room to see size of room and bathroom, we would not have booked this place.
Stayed 1 night in Jun 2019

4/10 Poor

Jeppe, Aarhus C, Denmark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pictures are very misguiding, furthermore, the room had a strong and very bad smell of mold fungus (though only visible few places), which meant that we had a mild headache throughout our stay. Not recommendable.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Go somewhere else
This hotel is not everything I was under the impression it would be. The jacuzzi was dirty and it took a day to heat up, the stairs are dangerous if you are not carefu, very tiny room, no hangers to hang up clothes, no under bed storage, l and it is a very loud area. However, the check in staff was very kind.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I really enjoyed my stay at Aveiro City Lodge. My room was small, but charming, and very clean, and it had a cute little balcony that I was not expecting. The bed was very comfortable, too. In addition, the location was great. It was a 15 minute walk to the train station and it was in the heart of all the action. Many great restaurants nearby, a shopping mall with very nice stores was a 2 minute walk away, and it was a minute walk to the canal. I highly recommend this place.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room and bedlinen, smelly bedroom!

10/10 Excellent

monique, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, good breakfast

8/10 Good

Liisa Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amaya, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Phenomenal value for price. Excellent staff, superb place. Cannot rate it high enough.

10/10 Excellent

KYLIE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great place! Fresh, well appointed room with current feel to it. Modern ensuite; new LCD TV and aircon. Loved the location - situated near the canals and gondolas, and opening onto a courtyard area of cafes and restaurants. Easy walk of approx. 20 minutes from the train station (flat ground. Helpful, multilingual staff.

6/10 Okay

Merryl, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Aviero City Lodge
This is a newly renovated hotel with a clean modern feel. The rooms are tiny, enough space for a comfortable bed but nowhere for cases etc.A modern shower, toilet and basin were also appreciated. Beware when booking the advertised buffet breakfast. We were given a voucher for a coffee and croissant at the cafe next door.

8/10 Good

Andre, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great location right behind the palace hotel.Very comfortable bed and room but you should only be there to sleep small by North American standards.The perfect location for an up and coming city.

8/10 Good

Raul Bruno

Liked: Cleanliness
Estaba muy limpio, muy céntrico y tenía lo justo que necesitaba, una cama cómoda y un baño en perfecto estado. Ubicado perfecto, en el mismo centro, en una zona de restaurantes y a 30 segundos de la ría
Stayed 3 nights in Apr 2024

8/10 Good

Raul Bruno

Liked: Cleanliness, property conditions & facilities
Todo muy correcto aunque se echa de menos algo de personal
Stayed 1 night in Apr 2024

10/10 Excellent

lucicleide maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Jailine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Rodrigo

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Não recomendo
Estadia difícil desde o checkin. Meu nome não constava no equipamento de self checkin e tive que pedir ajuda aos funcionários por telefone. Eles foram bastante solicitos. E essa foi realmente a única coisa positiva da péssima noite que tivemos. Camas ruins, velhas, com lençóis sujos e cheios de cabelos. O banheiro alagou com menos de um minuto de uso do chuveiro. Toalhas velhas e com cheiro ruim. Poderia aumentar a lista de problemas, mas basta terminar dizendo que, definitivamente, não recomendo.
Stayed 1 night in Jan 2024

6/10 Okay

Leonila

Stayed 2 nights in Dec 2023

4/10 Poor

Rui

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pouca qualidade,em Geral ,sem elevador,pouco estacionamento na zona
Stayed 3 nights in Nov 2023

2/10 Terrible

luciana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O chuveiro não funcionou, ou seja, sem banho, quartos super barulhentos, roupa de cama e toalhas encardidas, não parece em nada com as fotos, para ter senha de wi fi, precisa ligar, tirando a localização que é no centro, o resto é péssimo!
Stayed 1 night in Nov 2023

2/10 Terrible

Tobias

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks nothing like the pictures. Run down, dirty walls, coat rack was about to fall out of the wall. Long black hairs in the bed, in the towels, and on the toilet on arrival.
Stayed 3 nights in Nov 2023

2/10 Terrible

sandra

Stayed 1 night in Nov 2023

6/10 Okay

Sabrina

Stayed 1 night in Oct 2023

2/10 Terrible

Gilson Rodrigues

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior espaço que fiquei hospedado
Lugar extremante péssimo. O hotel( nem deveria ser chamado assim) é velho, não tem elevadores - fiquei no último andar e carreguei duas gigantes malas acima - você não vê os funcionários. Sim, eles desaparecem da salinha (não existe uma recepção). Você precisa perguntar algo e não tem para quem perguntar. Só fica funcionário até às 14h, depois o espaço fica sem ninguém. Não tem late checkout, não tem espaço para deixar malas, o banheiro velho tem Box quebrado, molha todo o banheiro, enfim, terrível.
Stayed 1 night in Oct 2023

8/10 Good

Christian

Liked: Cleanliness
Disliked: Amenities
top lage. gut organisiert. relativ lärmig aber mit ohropax ok. fenster müssten mal saniert werden. aber sehr sauber. preis leistung passte
Stayed 5 nights in Oct 2023

4/10 Poor

Celio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Paulo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Oswaldo

Stayed 1 night in Oct 2023

6/10 Okay

BLANCO

Travelled with partner
Disliked: Amenities, property conditions & facilities
Difficultés à trouver l entrée, bruyant la nuit car obligé de dormir la fenêtre ouverte car pas de télécommande pour la clim. La douche est à rafraîchir, et des odeurs de WC dans l immeuble dés l entrée. Chambre au 3 éme et très petite impossible avec de grosses valises. L emplacement est très bien situé, difficulté pour se garer.
Stayed 1 night in Oct 2023

8/10 Good

Francy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Un lugar muy tranquilo para disfrutar , el personal muy amable el lugar muy limpio las habitaciones son cómodas . Todo te queda cerca .
Stayed 3 nights in Sep 2023

8/10 Good

Heikki

Business traveller
Liked: Staff & service, room comfort
Huone hyvällä sijainnilla
Tämä ei ole hotelli, vaan vuokraat huoneen. Jos haluat edullisen huoneen keskustasta, tämä on sinua varten. Jos odotat enemmän "hotellia", tämä ei ole sinulle. Henkilökuntaa en nähnyt ollenkaan koko yöpymisen aikana. Hyvää on palvelu kaikilla kielillä.
Stayed 7 nights in Sep 2023

2/10 Terrible

Darak

Disliked: Cleanliness, staff & service, property conditions & facilities
Una estafa, las fotografias de las instalaciones no tienen nada que ver con lo que es realmente, todo fue horrible, ni nosquedamos a dormir y no se hicieron responsables por absolutamente nada, la atencion pesima, no lo recomiendo para nada
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Stayed 1 night in Aug 2023

2/10 Terrible

Constantin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento muy descuidado
Stayed 2 nights in Aug 2023

6/10 Okay

Tania

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
L’hotel è in pieno centro, molto comodo. Attorno ci sono un sacco di bar, ristoranti e pasticcerie. Purtroppo l’albergo è bruttino: le camere sono spoglie e poco curate. La pulizia nella media (gli asciugamani che ci hanno fornito sono tutti consumati). Le stanze non sono ben isolate, sembra di stare in camera con i vicini. Va benissimo per una notte, se volete spendere poco, non di più.
Stayed 1 night in Aug 2023

8/10 Good

ALVARO JUAN JULIO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sería importante concentrarse en el mantenimiento preventivo dado que al ser un edificio monumental el cuidado es exigente, antes de que se deteriore. Por lo demás está bien.
Stayed 1 night in Aug 2023