Kolkata Hotel Guide - Axis Mall hotels in Kolkata, India.

"Fantastic hotel and absolutely amazing staff."

"My family liked the hotel. "

"Breakfast menu was amazing. Staff was courteous and friendly. Spa was great! "

"Breakfast buffet could have had more variety. Other than that, it was fabulous. The best part was the cupboard type cozy washroom. "

"Excellent staff-friendly, courteous, and helpful. Overall experience from airport-pickup, check-in, concierge, dining, etc., all very satisfying. I specifically wanted to mention Mr Abhishek for his kindness and thoughtfulness. I recommend this property and shall stay here if I visit Kolkata again. "

"Yes - room was clean and comfortable. Staff was very active in supporting our stay. Amenities were good"

"Service was excellent and prompt. Value for money with free breakfast and 3 persons allowed in a room with extra fees. "

"All my criticism should be moderated by the price, overall this hotel is a good deal. The bathroom had a smell to it, and the restaurant's options were limited, but it was otherwise clean and decent, and a short walk to some malls for food etc.. I also walked to the ecopark, though it's a bit longer. It's a newer, quiet neighborhood, which was nice. The staff brought me a heater for the room when I asked, was able to get my laundry done, etc.. A good stay."

"service is quite good and stay is quite pleasant.All the staff are very helpful"

"Great bar as well"

"Cleanliness needs to be improved "

"fairly clean room "

"Over all behavior of staff was good. Quality of food and its presentation is out standing."

"I enjoyed staying here. It’s new, so it’s has some improving to do (no in-house kitchen, for example). The parking advertised turned out to be find-your-own-spot on the street. The two workers i encountered were wonderful- very polite and respectful. They are best thing about the hotel. "

"Very small rooms and bathrooms "

"The hotel rooms are pathetic . The food provided is pathetic . No extra toilet tissue . You have to call them for additional tissue. The rooms are with water damaged. Single towel provided. "

"It’s more of a business goer catering hotel . Not accommodate of stay extension for flight timing in evening . Had to pay a full day for 7 hrs stay the next day due to a late flight "

"Firstly they didn't want to recognize the booking. Somehow I had convince. Room was extremely dirty, unclean bed and bathroom. electrical fault. etc though the behavior of staff was good. but they were helpless. "