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Reviews of Hotel Vista Verde

2.5 out of 5
Hotel Vista Verde
Ctra Federal México Laredo km 310+60, Axtla de Terrazas, SLP

Reviews

6.0
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the second pool on the second floor, I didn`t like that our air conditioner was not entirely working.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were checking in very late, around midnight. The property itself and the rooms were good, but we needed to switched rooms twice, due to no electricity on any of the previous two, no wi-fi signal at all in the rooms as advertised. Then, the last room assigned to us did have the electricity working, but no water, then they said. they just needed to open a a water valve downstairs and will be no problem. Morning came by and still no water, I went down stairs (no in room telephones), to tell them about the water issue. Answer was they opened the wrong water valve the night before and they will do it right this time. I did notice the wi-fi signal was strong in the small lobby, so I improvise a little office right there by the front desk and have some of my job work done using my laptop that was at 6am, finished about an hour later wen to my room and still no water. So I was so angry and disappointed, I did not say a word but, I really thank the employees, because they really tried and were so embarrassed for a situation that was out of their hands. Nothing else to be done at that time, but to hit the road once again, with another 300 miles to drive that day and not even able to take a shower, that was not nice.
Stayed 1 night in Feb 2021

8/10 Good

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, fair location.
Hotel was fine, clean and had a good service. However when I booked it, the site map located it in Huichihuayan, about 6 miles north from where it was really located. I recently checked the map again and is been corrected. Overall it is a good hotel.

6/10 Okay

Arturo

Business traveller
Liked: Cleanliness
Hace falta mas opciones de servicios
Stayed 3 nights in Nov 2023

10/10 Excellent

Yadira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 % recomendable
El trato espectacular en el hotel todos muy amables responde a cualquier duda y siempre tratan q el huésped este muy contento en verdad extraordinario
Stayed 1 night in Sep 2023

6/10 Okay

MAXIMINO

Liked: Cleanliness, staff & service
Promedio para la zona
Stayed 1 night in Jul 2023

2/10 Terrible

Delia

Stayed 1 night in May 2022

4/10 Poor

Santiago

Travelled with group
Liked: Staff & service
Disliked: Amenities
La habitación sin Toallas, jabón y muy precaria
Stayed 1 night in May 2022

8/10 Good

JORGE ZARAGOZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que tiene dos alberxas. No me gustó que unagusto que una parte está sin pavimento
Stayed 1 night in Apr 2022
Response from Hotel Vista Verde on 17 May 2022
Jorge, tomaremos en cuenta sus observaciones y seguimos trabajado para mejorar y ofrecer un mejor servicio

4/10 Poor

ANDONI

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
No había agua caliente, la tele no tenía señal y se desprogramó después de q la arreglaron, no había luz en el estacionamiento y el piso es de tierra y había unos castillos de varilla tirados y me teopece
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2022

4/10 Poor

Franco

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Juan Alberto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No se hospeden en este hotel
Fatal la regadera goteaba,no podias dormir, no tenia presion para bañarte, sucio,totalmente incomodo. Hotels.com no debe tener estos hoteles como una opcion.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio del hotel fue excelente el servicio de recepción la atención del personal la limpieza de todo el hotel pero el servicio de la cocina y bar pésimo tardadisimo el bar hasta 2 horas para recibir unas bebidas comida muy regular podría llegar a mala y pésimo manejo de los precios y las comandas de lo que se pidió, te cobran algo que no pediste y lo que pediste no lo incluyen..... Si volvería al hotel pero no consumirá nada del restaurante bar
Stayed 2 nights in Apr 2021

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio, habitaciones nada agradables,
Pesimo servicio, nunca habia agua caliente, en ocasiones ni agua habia, que los cuartos parecian derrumbarse, las puertas super viejitas, en lo personal el costo de las habitaciones esta sobrevalorado, en mi experiencia no volveria a hospedarme ahi, el estacionamiento esta atras del hotel sin luz y sin pavimentar, las albercas estan sucias, las fotos deben de ser de 5 años atras porque el hotel no esta nada similiar a lo que se muestra, es mejor buscar otra opcion de hospedaje .
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PÉSIMO
Pésimo. Mal olor en la habitación. No había agua caliente, tuve que reportarlo y se tardaron al menos 1hr en prender el boiler. El restaurante asqueroso. Comida detestable. No vayan, mejor quedense en mero Xilitla.
Stayed 1 night in Nov 2020

10/10 Excellent

Carlos Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estancia en el hotel vista verde cumplio mis espectativas
Stayed 1 night in Jul 2020
Response from rudy on 31 Jul 2020
Muhas gracias Sr Carlos fue un honor poder atenderle lo esperamosen su proxima visita a nuestro hotel,

8/10 Good

BEATRIZ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queda a muy poco tiempo de Xilitla, a unos 20 minutos, es un buen lugar para descansar después de un día de caminata. Cuanta con un restaurante por si no quieren salir a buscar. La comida es buena. La alberca está limpia. Me gusto. Lo recomiendo.
Stayed 1 night in Jun 2019

6/10 Okay

Katy

Stayed 1 night in May 2019

6/10 Okay

jose miguel, excelente ubicacion

Liked: Cleanliness, staff & service, room comfort
Buen hotel para la zona
Nunca funcionó el WiFi, nos cambiaron de cuarto por que no jalo el aire acondicionado lo demás estuvo muy bien.
Stayed 1 night in May 2019

6/10 Okay

karla

Travelled with group
Liked: Cleanliness, staff & service, amenities
no me gusto que tuvimos problemas con el clima y pues llego en la medianoche el técnico para arreglarlo
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Una chapa descompuesta, una regadera que casi no salía el agua.
Stayed 2 nights in Nov 2018

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE HOTEL
EXCELENTE ESTANCIA. MUYYY LIMPIO. MUY CONFORTABLE. LO RECOMIENDO MUCHOOO
Stayed 1 night in Jun 2018