Ayers Island

For some reason the AC in our room wasn't working. The first response was that the new what the problem was, but maintenance would have to come by the next day to flip a switch in the attic. It's middle of summer, going into the hottest month, why wouldn't this already have been done? They did upgrade us to the executive suite, not sure what made it executive other than it had a walk-in shower verses a tub shower, and it had body wash, shampoo, conditioner, and lotion that was wall mounted. Room was the same. Mattress needs to be replaced. Shower knob needs to bevreplaced so water shuts off completely. It was OK, but devour/carpeting was very dated. Customer service was pretty good.