Azienda Agricola Fratelli Aimasso

I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall.

I'm traveling to Italian 6 cities in three weeks and the Melià has been an absolute highlight. The staff is friendly, helpful and attentive. The room was perfect and we had a lovely balcony overlooking Genoa. It was conveniently located, so we could walk to the Piazza (and opera house!), Antico Port, shopping areas and we were 2 minutes from the church where Christopher Columbus was baptized. HIGHLY RECOMMEND that property for your stay in Genoa, one of Italy's underrated gems.

Great breakfast,clean and good service by the staff