Ixtapa Hotel Guide - Aztlan Ecological Park hotels in Ixtapa, Mexico.

"The staff are the very best. Super clean. Great location and lots of eating options. We had amazing time."

"The staff was friendly and obliging. Especially Hector who was so kind and courteous and spoke with us every day (except his day off) He made us feel very comfortable. And our room was always clean and neat with special effects thanks to Patricia. Loved the flower and towel "art" ! The only negative things were that one day a gentleman who was clearly a guest entered our room with his card key. I was there at the time but if I had not been there he may have been able to steal everything. This was unsettling. The desk cancelled all cards to our room and all was good but it should not have happened. When someone goes to the desk to get their card reset they should have to prove they are registered to that room! I wish we could have extended our stay by 2 days after the unrest situation of Feb 22 but they were unable to accommodate us. We found alternate accommodation for those 2 nights. "

"The most amazing resort! The rooms, the property, the amenities, the staff.... all amazing"

"Hotel and staff exceeded our expectations. Can't wait to go back. One odd thing is that we bought the All Inclusive option, but they still gave us full checks/bills at every meal and closing out any bar service, showing the full amount "owing", which was disconcerting at first. This should have been explained to us upon checkin, and would have avoided confusion and frustration. Was fine in the end. We were not being charged. Despite being prime time (Feb 2026), it was not busy. Never had to "save seats" anywhere. Great service from all staff. "

"Staff was amazing! Resort was spotless. Will be coming back. "

"Great low key resort. We loved that it was so popular with locals. Buffet food was excellent and lots of variety. A la carte dinners were excellent."

"Nice facility with great ocean view from our room. Breakfast buffet was delicious, Make sure to try the omelette bar. "

"When we first got there things didn't seem to bad. The Host's assistant showed us around and we settled in. Looking around we discovered there were 2 melamine plates to use, an assortment of cutlery, including plasticware. There were no "glass" glasses. Plastic glasses, Sippy cups other plastic cups. There was a water filtration system on the kitchen counter. The gas stove had to be hand lit each time it was used. The dish towel had a huge rip in it.In the living room there was a non functioning refrigerator just left there. There was an exposed box of wires. I am assuming it was for the WiFi which we never had but was promised by the host that "it was being worked on". Therefore we could not begin our complaint as we had no WiFi.In the bedroom on the beds when we arrived there was a sheet and no blanket, I slept under a towel. the second night we did receive a blanket. The second day we started to see red bites on us. The third day there were many more. Looking it up it turns out that they were bedbug bites. We looked for them but then discovered that they are very elusive. They hide in bedframes, electrical outlets, picture frames, under rugs and any where they are undetectable. At this point we decided to leave for our own health and safety.There were other things but unless you want to read a novel I will stop now. I have documented everything and have pictures.We tried, unsuccessfully, four times to contact the host."

"Great place. Clean rooms and great food."