2 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
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Reviews of SunGarden Golf & SPA Resort

4.5 out of 5
SunGarden Golf & SPA Resort
Strada Poiana Cerbului 1000, Baciu

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 52 reviews" "
Rating 8 - Good. 22 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Baruch

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was lovely. The property was very dirty and full of weeds and the pathways were in disrepair. The spa was very interesting but did not have hot water in their hot tubs as advertised.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
2 stars service hotel
The experience was far below our expectations. 1. Room for 3 guests is to small unless you book a premium room. Moreover, The 3rd bed is suitable for hostel but definitely not for a 5 star hotel!!! My body was pain from the springs in my back. We asked for another single bed but the didin't have one. They explain that this is the standard for a basic room. In my opinion, this kind of bed should not be used in a 5 star hotel. Even if it's a basic room. 2. Wifi Reception was very poor in the room. Is it also because we booked a basic room? They have premium wifi available (surchage). 3. No electric kettle available in the room. The reception sent us to the bar to take boiled water in order to drink a tea 4. A wedding was held near our room and people were talking loud out there, after 11p. Overall, It seems that the hotel policy is to do their best efforts to make you spend more money. Even for basic services
Stayed 2 nights in Jun 2019

4/10 Poor

Micha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not suitble for 3 guest in 1 room!
The experience was far below our expectations. 1. Room for 3 guests is to small unless you book a premium room. Moreover, The 3rd bed is suitable for hostel but definitely not for a 5 star hotel!!! My body was pain from the springs in my back. We asked for another single bed but the didin't have one. They explain that this is the standard for a basic room. In my opinion, this kind of bed should not be used in a 5 star hotel. Even if it's a basic room. 2. Wifi Reception was very poor in the room. Is it also because we booked a basic room? They have premium wifi available (surchage). 3. No electric kettle available in the room. The reception sent us to the bar to take boiled water in order to drink a tea 4. A wedding was held near our room and people were talking loud out there, after 11p. Overall, It seems that the hotel policy is to do their best efforts to make you spend more money. Even for basic services
Stayed 2 nights in Jun 2019

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good experience , the room was a little far from the entrance and the spa but overall was a very nice hotel , will return for sure
Stayed 3 nights in Apr 2019
Response from Sun Garden Resort on 7 May 2019
Dear Guest. Thank you for your feedback and for sharing your experience with us! Hope to see you soon! Best regards, SunGarden Golf & SPA Resort Team.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation, Beautiful hotel in a serene surrounding. Good breakfast and good service.
Stayed 3 nights in Apr 2019
Response from Sun Garden Resort on 7 May 2019
Dear Guest Thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel and that you appreciated our services. We hope we will have you as a guest in the future. SunGarden Golf & Spa Resort Team!

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, enjoyable, nice staff, SPA quite crowded
The room was very comfortable. The reception was very kind and open. Food was very tasty. The spa was a bit too crowded and not having a place to put ones belongings while using the facilities was a bit inconvenient.
Stayed 1 night in Jan 2019

10/10 Excellent

Martha

Beautiful Spa and pools
Oh I love this place and so did my kids, but I want to go back just as as a couple alone to really enjoy the amazing spa facilities! Breakfast was vast and delicious, the location is stunning. The spa and even the outside pools are something else. The kids loved the pools and the staff were all very friendly and polite and had perfect English. Huge rooms, that were clean and tidy with nice additions. Perfect.
Stayed 1 night in Aug 2018
Response from SunGarden Golf and Spa Resort team on 31 Aug 2018
Dear Ms. Martha, thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to see you soon. Best regards, SunGarden Golf & SPA Resort Team.

10/10 Excellent

Judith E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very unexpected experience--the space is carved out of the hilly land next to the village of Mera, a bit outside of Cluj. It was a very comfortable hotel and spa, with a concern for the interests of a cosmopolitan clientele. There were pieces of art work and books in many languages in the rooms. Each floor has a solarium to look out onto the countryside. The golf course seems to be very nice, and there are paths for walking. The hotel isn't expensive, and offers a very high quality experience for a very reasonable price.
Stayed 1 night in Jul 2018
Response from SunGarden Golf and Spa Resort team on 24 Aug 2018
Dear Ms/ Mrs. Judith, thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to see you soon. Best regards, SunGarden Golf & Spa Resort team!

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed here before and it’s a good hotel but the Royal Suite is a mistake. No hot water for 10 minutes all the time. Mini fridge wasn’t even plugged in Lights are oddly placed and even during daylight can really use the mirror because there is not enough light....
Stayed 1 night in May 2018
Response from SunGarden Golf and Spa Resort team on 24 Aug 2018
Dear Sir, thank you very much for your feedback. We are glad that you returned as a client to our resort. Unfortunately we had some technical problems in that period, but now everything is resolved. Hope to see you soon. Best regards,

10/10 Excellent

john, arkansas US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Unbelievable hotel outside of Cluj. Awesome staff, pool, amenities and food.
Stayed 2 nights in Dec 2017
Response from SunGarden Golf and Spa Resort team on 24 Aug 2018
Dear Mr John, thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to see you soon. Best regards

8/10 Good

Laurentiu, Bucharest

Liked: Property conditions & facilities, room comfort
Fabulous SPA, untrained but nice personnel
The SPA is one of the best in Romania. Just see the videos on the hotel website : it is awesome. Personnel is young and untrained. They make many little mistakes (uncommon for a 5 star hotel), but they are trying to be nice and fix their mistakes with small little favors. I think it rather poorly managed hotel. The location is superb. They was have a bite nice pool.
Stayed 2 nights in Jul 2017
Response from SunGarden Golf and Spa Resort team on 24 Aug 2018
Dear Sir, thank you very much for your feedback, this helps us very much because we want to improve our guests experience through services, customer communication and quality. We are glad that you enjoyed your stay at our hotel. Hope to see you soon. Best regards

8/10 Good

Marin, England

Liked: Staff & service
Nice Hotel in the middle of nature
Nice Hotel but for 5* Hotel they need inproving.In the room were I stay they didn't have a bin.The carpets need to be change in the room and on the coridors,stairs.In the bathroom they don't have a cupboard or something on the wall to put your cosmetics. The bath looking old and the water smelling from the tab and shower.In the spa area they don't have shower gel,shampoo when you come out from each sauna or pool to wash your self properly.The water smelling a bleach. They don't have were to put your towels when you enter in the sauna.The shower tuning in all directions.Need to be clean from stones. Nice place but need inproving.For me it's a 4*Hotel
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Relaxing

8/10 Good

Quo Yong, Vancouver, Canada

Liked: Cleanliness, staff & service, room comfort
Very happy overall. Food at restaurant not up to the level of the spa. Big problem for me was that the whole building was reeking of smoke; it's terrible to let people smoke in public areas like lobby, balcony, hallways. Really awful, that stench.

8/10 Good

Luke, Ilford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're heading to Transylvania- stay here!
Great pool and spa....service was fantastic

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Doina, București

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a business trip, too far from the city
Business trip

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Relaxing...
Very nice place! I liked it alot! Specially the spa was nice!

10/10 Excellent

Valentin, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,friendly stagg
I will recommend this hotel to friends,and to any other people I know

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is great but between hotel and main road, it s lit bit dangereous way

6/10 Okay

Verified traveller

Liked: Staff & service
Nice but could be better.
Nice but I would not say it was 5 stars. More like a 3 to 4 star. Probably best in the spring and summer. Staff are nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent , too bad the hot water in the shower smell bad, very bad, stragest thing I ever saw.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel!
beautiful hotel, the staff, the spa, the service, everyting was amazing!

10/10 Excellent

Scott, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent get-a-way place
Wonderful hotel. Spa staff is amazing and Andreaa is the best!

8/10 Good

Elena

Stayed 1 night in Nov 2019

10/10 Excellent

Max Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiptop
Tiptop
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Die Lage war einmalig, mitten im Wald. Es war sehr ruhig, man konnte sehr gut entspannen.
Stayed 1 night in Mar 2019
Response from Sun Garden Resort on 7 May 2019
Dear Guest, Thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. In terms of landscape and view we offer indeed a unique enjoyable experience. We hope we will have you as a guest in the future. Best regards SunGarden Golf & Spa Resort Team!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Quarto enorme e extremamente confortável. O hotel é lindo, com spa e uma área verde em torno dele muito bonita. Excelente café da manhã, com muita variedade e qualidade.
Stayed 1 night in Oct 2018
Response from SunGarden Golf and Spa Resort team on 7 Jan 2019
Dear Guest, I would like to take this opportunity to thank you for having chosen SunGarden Golf & Spa Resort for your stay. I am very glad that you appreciated our services and especially our Spa which we are really proud of. In terms of landscape and view we offer indeed a unique enjoyable experience. We are glad you enjoyed our restaurant also. I hope we will have you as a guest in the future. SunGarden Golf & Spa Resort Team!

6/10 Okay

Alain

Disliked: Staff & service, room comfort
Hotel decevant ne meritant pas 5 etoiles
Hotel surfait sans ame qui ne merite pas son classement en 5 etoiles. Grande chambre mais sans aucun mobilier...une honte. Rien pour poser sa valise ! Dans la salle de bain...pas de porte savon dans la douche. Lit non rajouté avant notre arrivee alors que c etait prevu dans la reservation. Restaurant a fuir avec une carte a des prix ahurissant pour une catastrophe dans l assiette. Service tres limite. L interet de l' hotel reside dans sa piscine interieure belle et lumineuse. Spa tres correct qui rehausse le reste. Environnement calme et perdu
Stayed 2 nights in Dec 2018
Response from SunGarden Golf and Spa Resort team on 7 Jan 2019
Dear Guest, thank you very much for your feedback. We are sorry that we have not been able to meet your expectations, and we want to assure you of our continued commitment to building a special relationship with our guests, as well as our active involvement in improving our services. I am very glad that you appreciated our services and especially our Spa which we are really proud of. In terms of landscape and view we offer indeed a unique enjoyable experience. We hope to have you as a guest in the future and have the privilege and opportunity to truly demonstrate the quality of our services.

10/10 Excellent

Franck., CARROS

Liked: Cleanliness, property conditions & facilities, room comfort
Expérience unique. Niveau de prestations très élevé. Un cadre très agréable en pleine nature avec tout le confort et ma modernité que l'ont peu attendre d'un 5étoiles. Un Spa de haut niveau, extrêmement bien conçu au plan fonctionnel et très beau sur le plna esthétique. Un personnel très accueillant et professionnel.
Stayed 2 nights in Oct 2018
Response from SunGarden Golf and Spa Resort team on 25 Oct 2018
Dear Guest, thank you very much for your feedback. We are very glad that you found our Resort to be so unique and you had such a pleasant stay! Your opinion is very important for us. Best regards, SunGarden Golf & SPA Resort Team.

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Propreté, service et c est important
Stayed 1 night in Jul 2018
Response from Andreea on 1 Aug 2018
Dear Mr. Paul, thank you very much for your feedback. It is very important for us to fulfill more and more our customers requests. We are thanking you that you were our guest. Best wishes, SunGarden Golf & SPA Resort Team.

10/10 Excellent

jon-liviu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugnt och skönt
det var en trevlig vistelse behaglig, lugnt, avslappnande spa vistelse det enda negativa är köket den uppfyller inte samma standard och variation som en sådant ställe borde ha.
Stayed 1 night in Oct 2017

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Response from SunGarden Golf and Spa Resort team on 24 Aug 2018
Dear Guest, thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to see you soon. Best regards

10/10 Excellent

Gyula, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place, very nice environment, outstanding kitchen & service!

4/10 Poor

Verified traveller

Disliked: Cleanliness
UN joli endroit mais bcp a ameliorer
Le plus genant:l.. hotel n a pas la cnnection internet Il yavait une odeur d egout refoulee par la ventilation des toilettes.Le dernier jour pas de buffet pour le petit dejeuner .par contre le cadre est tres agreable en particulir lr golf et le personnel fait parfaitement son travail Mais nous choisirons un autre hotel pour notresejour a Cluj la prochaine fois!!

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zkusil jsem rybaření,ale asi moc není provozováno,cenil jsem si hlavně klidu o víkendu. Nelíbilo se mi stálé korsování svatebních hostů po areálu,myslím,že i dost nebezpečné pro golfisty. Krásný klid mimo městský ruch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מעולה, ספא חלום.
מלון 5 כוכבים עם ספא מהיפים ביותר שיש. מלון נקי מאוד עם שרות מעולה. המלון בחורף לא בתפוסה מלאה והחצר בחוץ די מתה ,אך עדיין משדרת את הקסם שלה. הספא בחורף די ריק מאדם וזה יתרון גדול לקבלת פרטיות , שקט ורוגע המיטה קשה לטעמי אך דאגו לנו למזרון נוסף שעזר לנו קצת . המלון נמצא 15 דקות ממרכז העיר בדרך לא קשה לבעלי רכב שכור . משם נסענו גם למקומות נוספים בטבע .סקי. נחלים . ועיירות נחמדות . אני ממליץ בחום לכל מי שמתחבר לקונספט הזה. ו

8/10 Good

Trattnig, Deutschland

Liked: Room comfort
in der Nacht keine Heizung Wasser für Dusche kalt Bauarbeiten im Hotel Rezeption zum Teil nicht besetzt Essen gut

8/10 Good

Andreas, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes ***** Stern Hotel für rumänische Verhältniss
Sehr schön gelegenes Hotel mit Golfplatz und Swimmingpool. Feinheiten im Service und Komfort eines richtigen ***** Hotel fehlen jedoch.

8/10 Good

Rodika, Höllviken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett bra hotell som kan bli mycket bättre
Hotellet ligger enskilt/avsides och för att det skulle få ett toppbetyg så skulle det behöva finnas en shuttle till flygplatsen och staden Cluj samt finishen skulle behöva bli något bättre. Hotellet är dock helt OK, hotellets spa och träningsrum är mycket bra och behandlingarna är mycket prisvärda. Golfbanan är inte alls dum men när vi var där så kunde finishen varit bättre, särskilt i jämförelse med greenfeen, och dessutom så är hyrklubborna rent ut sagt dåliga. Hotellets personal är vänlig och pratar helt OK engelska och restaurangen har bra mat till hyfsade priser.

10/10 Excellent

JONI, ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון ספא שקט וחדיש
קצת רחוק מהעיר

10/10 Excellent

Thérèse/Magnus, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ytterst vackert beläget golf o spahotel med pool.
Vi hade tyvärr begränsat med tid men åker mera än gärna tillbaka. Hotellet kan varmt rekommenderas till andra. Underbar avstressande/avkopplande vacker miljö och mycket fin golfbana och pool. Ytterst vänlig och professionell personal. Bra mat och dryck med skicklig kock och serveringspersonal. Bekvämt avstånd till flygplatsen i Cluj Napoca.

10/10 Excellent

אילן, אשקלון

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מעולה
כיף חוויתי מעולה

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.