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Reviews of Hotel Mara

3 out of 5
Hotel Mara
Bd. Unirii, nr. 11, Baia Mare

Reviews

6.6
Rating 10 - Excellent. 3 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

James Di

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located at the center of everything, superb stuff, but the property needs some TLC.
Stayed 19 nights in Oct 2022

8/10 Good

Evie

Travelled with group
Liked: Cleanliness, staff & service
Overal okay
Overal stay was good, the bed was a little uncomfortable as the blanket was very small. Room small but price range good
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Antony

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not good but night staff good
Rude day time reception staff and great night time staff (Radu). Very poor furnishing in junior suite and very poor quality pillows, bedding.
Stayed 4 nights in Apr 2019

10/10 Excellent

MANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended !
Staffs are attentive, friendly and provide excellent customer service. Room are clean and bed are comfort. Located in great location. Highly recommended!
Stayed 1 night in Oct 2018

8/10 Good

Olimpiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
The water quality is extremely Bad. I was afraid to drink it little lone bath in it. I was to stay there two weeks but checked out after the first day. I would not recommend this hotel to anyone. At one time is was a classy place to stay. If they would up grade it it might not be that bad. I really can't see why it's still open.
Stayed 11 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bad choice.
The hotel has only the location going for it. Check in was ok until I got to the room: large size but musty smell, very run down carpet, all stained, very uncomfortable bed and the bathroom was in a desolate state, sink and shower leaking, almost non working. I've asked them to change the room and , even though the hotel was half full, they put me in another room after behaving like doing me a favor. The second room was slightly better, the same musty smell, old run down carpet but at least the shower was working and the bed was a bit better. There was a phone in the room but just to talk room to room; to make local calls I had to go downstairs to the front desk!!!!!! Breakfast was ok, nothing special. Shame on the management for not keeping up with such a great location. I've tried to find a room at another hotel in this area but it was fully booked-now I know way. It's more like a 2 stars hotel but the price I end up paying was way to much for what it offers. Bad choice.
Stayed 6 nights in Oct 2017

8/10 Good

Terrel

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend in Baia Mare
For my first trip to Romania and Baia Mare, I had a pleasant time staying at Hotel Mara. I arrived very late but was still greeted with welcome by the night staff. Room was clean and spacious with everything required for a comfortable weekend stay. Recommended for anyone visiting the area for the first if not only for the decor but the views and its central location.

8/10 Good

marshall, Swansea

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
First the negatives. The overall condition of the hotel was 'tired and old fashioned' a lot of wasted space. The only negative was that we booked massages but the masseur didn't turn up and there was no-one else to do it. The positives were room size, bed comfort, excellent breakfast, central location and free car parking.overall an enjoyable holiday experience.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mariana Rodica

Business traveller
Disliked: Property conditions & facilities
DESASTRE
Una pena, el hall es impresionante, en sus tiempos de gloria debe haber sido un buen hotel. Desgraciadamente hoy en dia da pena, no merece ni una estrella! Hay pensiones con mas calidad y clase. Sinceramente, el estado es lamentable y es una pena. Muebles del siglo pasado en mal estado, poca iluminacion, no tienes donde enchufar el telefono al lado de la cama, colchon, almohadas y edredon, puafff, el edredon desde la cabeza hasta los pies no me cubria, con humedades en la pared. El baño de pena, oscuro, insalubre, mala calidad, plastico mucho, espero no haber cogido ninguna enfermedad. Desayuno de pena, presentacion cero, unos platos blancos insipidos..... Suerte que el personal es muy amable y eso alivia un poco.
Stayed 1 night in Nov 2022

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles o.k.
Stayed 1 night in Oct 2021
Response from Claudia on 19 Oct 2021
Thank you

6/10 Okay

CLAUDIO

Business traveller
Disliked: Cleanliness, property conditions & facilities
Una grande delusione !!!
Sinceramente deludente per un albergo che vanta a Baia Mare un nome e servizio superiore alla media .... !? In camera ho trovato i residui della lavorazione di lavori da elettricista .... Una lampadina della luce principale principale non funzionava. In camera si sentivano rumori disdicevoli delle stanze vicine La televisione riceveva pochi canali e nessuno italiano. La colazione aveva da subito poche pietanze disponibili e senza un servizio adeguato. La camera dopo una notte non è stata pulita da nessuno. L'orario della SPA era del tutto inadeguato con un orario ridotto nel fine settimana. Sincer dezamăgitor pentru un hotel care se mândrește cu un nume și un serviciu peste medie în Baia Mare ....!? În cameră am găsit reziduurile muncii unui electrician .... Un bec din lumina principală principală nu funcționa. În cameră se auzeau zgomote nepotrivite din camerele învecinate Televiziunea a primit puține canale și niciunul italian. Micul dejun a avut imediat puține articole disponibile și fără servicii adecvate. După o noapte, camera nu a fost curățată de nimeni. Programul SPA a fost total inadecvat, cu ore reduse în weekend.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Keine warme Wasser
Stayed 1 night in May 2021

6/10 Okay

moi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
La connexion wi fi est a revoir. Il fait trop chaud dans la chambre. Il faut faire vérifier la plomberie souci de fuite.
Stayed 4 nights in Nov 2019

6/10 Okay

roberto

Liked: Cleanliness, staff & service
Nella media
Le camere dell'hotel sono datate e la moquette e i copriletti un po rovinati. Abbiamo avuto un problema con una prenotazione (una stanza non era tripla)ma grazie a hotel.com e a uno dei ragazzi della reception è stato risolto. Molto gentile la.cameriera ai piani. La colazione discreta ma mancavano marmellate monodose e qualcosa tipo biscotti Il personale della sala colazione non parlava inglese. Comodo il parcheggio accanto all'hotel.Bagno grande e con finestra. Il.posto in cui è ubicato alquanto triste
Stayed 2 nights in Aug 2019

8/10 Good

Alain

Liked: Cleanliness, room comfort
Bon hotel a prix correct
Petit dejeuner buffet correct.Chambre propre et confortable malgré leur grandeur restreinte. Check in correct. Parking gratuit et securisé
Stayed 1 night in Dec 2018
Response from Tedy Ionita on 11 Jan 2019
Nous sommes heureux que vous ayez choisi l’Hôtel Mara - Baia Mare. Merci pour les belles paroles

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good in general
The room was very good, it was big and clean. It has a very impresive view too (8th floor) The breakfast was okay too
Stayed 3 nights in Aug 2018

8/10 Good

Ovidiu Cornel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

6/10 Okay

Leiv Roar

Liked: Cleanliness
OK
Ok standard på rommet.
Stayed 1 night in May 2018

8/10 Good

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Torsten

Disliked: Staff & service, property conditions & facilities, room comfort
Nie wieder!!
Das Personal an der Rezeption war super Freundlich!! Aber das Servicepersonal war total unfreundlich und faul!!! Frühstück sollte es ab 6:30 Uhr geben war aber um 6:45 Uhr immer noch nicht vollständig und die warm Speisen immer kalt ( 10 Tage )
Stayed 10 nights in Oct 2017

4/10 Poor

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mkt trevligt personal men .... det kändes som att resa tillbaka i kommunismens tid . Tråkiga och gamla möbler riktig smaklöss inredning . Säkert från 70 tallet . Maten var inte heller nån höjdare .
Stayed 3 nights in Aug 2017

8/10 Good

Thierry

Liked: Cleanliness, property conditions & facilities
Hôtel bien placé
Hôtel relativement confortable mais un peu vieillot.Bien situé à 15 minutes à pied du centre ville.