Ko Chang Hotel Guide - Bailan Bay hotels in Ko Chang, Thailand.

"This is our second stay at Sylvan. We really like the look of the hotel. Lovely breakfast area which has been refurbished since our previous stay. Stunning views and lots of choice. Venicular railway to the beach which is amazing. Beach area is a real plus. Staff in all parts of the hotel are friendly & helpful. Especially the reception ladies."

"Everything is perfect"

"My only issue was in the dining area and I think it was the manager there cause she was taking pictures of the food but while I was there, maybe 6:57 she snapped at me saying it starts at seven. I thought maybe I could just get a cup of coffee, no smiles like the Thai smiles. I guess I was offended. One more thing that coffee machine you need to get a new machine cause that was the worst copy I’ve ever had. It’s like instant."

"We had an amazing experience and extended our stay by an extra week. Room was beautiful,light and spacious with an extremely comfortable bed,a great shower and bath. The air conditioning worked very well and was spotless,as was the room throughout. Breakfast was exceptional,great variety,clean,fresh. Pool was again very clean and hygienic,cleaned daily and a great size. Bars served great cocktails both non alcoholic/alcoholic and happy hour 12-9pm was great value. The team were exceptional throughout all area’s with many with 10 years or more experience at the hotel. Special thanks to the amazing Sutthinan (cake),who was so friendly,efficient and supportive. Apple,housekeeper for our room standard daily,Pao and Heng who provided exceptional friendly service at the beach bar and a big thank you to Cabbage on the egg station at breakfast for making amazing egg Benedict’s. The whole team are very friendly and helpful."

"Clean room, comfortable bed, great tasty breakfast, nice beach area, many food options within a 10-15 min walk. Staff where fantastic they where able to return an article that was lost by the pool. Thank you"

"One of the best hotels I have been to"

"Nice resort positioned on beach. The staff were all really lovely, very helpful and friendly. The evening restaurant was not open for my stay so can’t comment on that but breakfast was good. I was pleased I booked a beach cabin as was nice being right at the front of the resort. Beach is lovely but not so easy to swim as shallow for a long way out and quite a lot of rocks. Pool was large and plenty of beds. Was only a 7 minute walk into town (either out on road or you can go by beach and cut through). Lots of good bars and restaurants. I’d recommend Porns restaurant which is a 5-10 min stroll south on the beach, right on seafront, delicious food and perfect views including sunset."

"The pool was good. The beach access was good."

"It was a clean and very spacious room . The bathroom and shower was also very spacious and clean. There was no hair dryer but thats ok as the weather was so warm it wasnt long before my hair dried anyway. There was no kettle. But they did provide breakfast in the morning which was nice. There was a choice of 3 pools. The sound of nature around was beautiful. And there was lots to do in the area. The walk to the beach wasn't long at all. The staff are all so lovely and welcoming. The internet was slow but while we were there they were getting new routers installed in the rooms. The airconditioning unit was fantastic.i highly recommend this hotel as a choice for people to stay. "