Bajura Hotel Guide - Family Friendly Hotels in Bajura, Isabela

"Room with not hot eater at all, i did book a different hotel just to shower, they never offer not even to move me to a diferent room. Also had roaches at my room and even inside the hair dryer wish particles of dead ones coming from the blower and got directly to my face,situation was notified to front desk wich they came and took pictures of the roaches inside the hair dryer. Theyvsaid they notified the manager and that they where Goin to contact me ro rssokvevthe problem. Manager never respond to emails and even attend me over the phone. I will like to be refund for this horrible experience and this place should be taken of your contract. Just went back to puerto rico last week and try to contact the manager one more time over the phone and she denie to help me with compensation at all, i am gonna report this to the local department of consumers immediately.please will somebody help to resolve this situation and compensate me with a refund or a credit to be use, we are hard working ppl who supports yiur business, we deserve respect over all. My number is 262 3505600 and my name is jose serrano, hope hearing fro. You asap.thanks."

"The room was pretty minimal with a desk, dresser with TV, small fridge and coffee maker. Sink was in the main room area and the toilet and shower in an enclosed bathroom. Beds were not the most comfortable and full size. Our room was near the stairwell that lead down to the restaurant/bar so it was pretty noisy until after 10pm (also went during spring break, so may have been extra noisy during the timeframe). Wasn’t much space for we clothes. No balcony for our room or chairs outside. One clothesline in the shower. There were some hangers in the closet. Great AC in the room and two small windows near it in the bathroom that could be opened to help air dry wet clothes. They provide beach chairs, towels, and umbrella which was a great amenity! You could walk out onto the beach and stay right there for swimming and relaxing. Waves are decent sized, so not appropriate for young children. Hotel staff was very friendly and helpful. "

"The rooms were very nice, modern and had everything you needed. The pool and swim up bar were a nice treat. We stayed courtyard level so had quick easy access to the pool and beach. "

"Punta Borinquen Resort was a cute comfortable place to stay. All their staff were friendly and helpful. However the bathroom and room need more cleanliness and upkeep. Besides that I enjoyed my stay and food what good as well."

"This hotel has an excellent location, but it needs immediate renovation. The staff is very friendly and helpful."

"Loved this room. Clean and comfortable- quiet yet accessible. Highly recommend. "

"Room needs some updating "

"No room phone connected, nobody to answer the phone when you call the lobby using google maps number and nobody at the front counter for over 20 min while i was trying to figure out if there was a timer or a button since the hot tub was the same temperature as the cold pool. Also they charge for basically everything to expect to spend an additional 80+ per person if you plan on having one meal and a couple drinks there. "

"VMH has been a place where my family has vacationed since 2010 and this time around we found the accommodations to be subpar. If you’re looking for a room at the beach , this is a good one , but after having issues with the reservation and getting two random rooms, not what we called and agreed with on the phone with a representative, twice, we ended up leaving and staying somewhere else. In addition during the week the security is weak and a group of people in the villa above where partying till 4 am with no security answering phone or doing rounds to keep the noise down. It was a terrible first night and the party folks became aggressive and started insulting me when I asked them to keep it down. Sadly a poor experience here. I recommend that you book by calling the Parador. They do not know what to do with these reservations online. They mix everything up. Better call them. "