Executive Suite | Living room
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Reviews of Winter Park Hotel Baku

4 out of 5
Winter Park Hotel Baku
M. Aliyev Street 210, Baku

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 217 reviews" "
Rating 8 - Good. 53 out of 217 reviews" "
Rating 6 - Okay. 8 out of 217 reviews" "
Rating 4 - Poor. 2 out of 217 reviews" "
Rating 2 - Terrible. 6 out of 217 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is from what I can gather from the sign on the roof linked to the Möwenpick chain. The rooms are big, beds so comfortable and the bathrooms spotless with all the bits and bobs you expect. The breakfast choice is extensive and goes on til 11, 11:30 at the weekends. The staff are wonderfully helpful and do their best to make your stay enjoyable. There is only one criticism, but I think it’s important to raise it. The hotel has lovely carpets throughout but the hotel must invest in a really good carpet cleaning machine. It seems that people have been throwing tea and coffee around the corridors and in my room there was what seemed like a red wine stain. The cleaning staff obviously tried to clean it up at the time but the stains persist. My plea to the management is please do something about the carpet stains. In every other respect the hotel is excellent. I really enjoyed my stay, but future reviewers might not be so kind.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of the city. Close walk to everywhere and even at night 2-3am there were people out and it was really safe. The room was great as well, it was massive. Highly recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

Nawaf

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quıet
Stayed 4 nights in Mar 2024

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

alwaleed

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience, the staff was the best part of the hotel, they served me more than required. I highly recommend Baku visitors to choose this hotel.
Stayed 4 nights in Nov 2023

6/10 Okay

SEKH MAINUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Alexandra

Stayed 2 nights in Sep 2023

10/10 Excellent

Ashraf

Stayed 5 nights in Oct 2023

10/10 Excellent

Nawaf

Liked: Staff & service, amenities, property conditions & facilities
Shopping
Stayed 5 nights in Oct 2023

8/10 Good

Fakher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the beginning, they gave me a room with poor air conditioning, and after an argument, the room was changed. The lobby does not have a cafeteria, as the lobby is under maintenance. In general, the stay was good, and the hotel is good, close to Nizami Street, 10 minutes on foot.
Stayed 5 nights in Oct 2023

10/10 Excellent

Ayoob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

Husain

Travelled with group
Liked: Cleanliness, room comfort
Lobby is not good no coffeshop no coffemachine no stores and ac is not cold Locatio is near nisami street
Stayed 5 nights in Oct 2023

10/10 Excellent

HUMMA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
amazing hospitality, excellent location
One of the best hotel experiences for a family trip. Everything was perfect. We booked a quadruple room for a family of 4, it was as good as a 2 Br suite. The beds were very comfortable and the bed linen amazing .Located 5 mins away from Nizami street, location cudnt get better .It was in a quite peaceful area away from the marketplace noise yet very close to it within walking distance. Breakfast buffet was vast and in a very pleasant scenic area of hotel, though the menu was repetitive mostly. Special mention to guest coordinator Nigar , she was very attentive to our needs and prompt in responding . She gave us all information that we needed and arranged a luxury van for us to travel to Gabala at a very reasonable price at a very short notice ,maybe within an hour or so. I wish all hotels have such kind and thoughtful staff. Overall i would highly recommend this hotel to anyone , it might be a bit pricey compared to neighboring properties but totally worth the price
Stayed 3 nights in Oct 2023
Response from Nigar Rzayeva on 19 Oct 2023
Dear HUMMA, Thank you for choosing Winter Park Hotel and for taking the time to provide feedback about your experience at Winter Park Hotel. We strive to make each stay as pleasant and comfortable as possible. Looking forward to see you again in our hotel very soon! Sincerely, Guest Relations Department

10/10 Excellent

Vadim

Stayed 7 nights in Sep 2023

10/10 Excellent

??Yousef

Stayed 7 nights in Jun 2023

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, property conditions & facilities
Save and quiet
Stayed 4 nights in May 2023

10/10 Excellent

Tedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in May 2023

4/10 Poor

Ahmet

Disliked: Staff & service, property conditions & facilities
.
Stayed 5 nights in May 2023

10/10 Excellent

FAHAD

Stayed 5 nights in Apr 2023

10/10 Excellent

Juma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baku May 2023
Friendly staff .. Good breakfast.. Super fast room service.. Not to forget convenient location to Nizami street ... short walk .. nice neighborhood With 2 grocery store and a bank ... The rooms have a beautiful view
Stayed 4 nights in Apr 2023

10/10 Excellent

RAKESH, MUMBAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had great stay at this hotel for 6 nights . to being with very good location if you are considering visiting NIZAMI street often , from hotels back door , its just 3-4 mnts walking distant . Room is very spacious , if you get FUZULI park facing ,then you will have very good view . inside rooms all amenities are very well designed and top quality finishing . Breakfast is lavish and just superb and on top floor having amazing city view . gym is top quality and excellent , very large having all equipments to do cardio as well weight training for entire body . they just miss in between 5 and 10 kg plates , which they should procure . Staff was very polite and cooperative . whatever items ordered irrespective of time , used to get almost immediate .Pvt taxi are always outside the hotel waiting so easy to commute . Over all very good experience , must stay if you want to stay at this location and in this budget .
Stayed 6 nights in Mar 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay
One of the best hotels in Baku to stay in regard to location, staff freindly and money. Few steps from the famous stareet nizami and all what you need near by you. Rooms are big enough and can accomodate 3 easly. Strongly recommended.
Stayed 6 nights in Mar 2023

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Abdullah

Stayed 1 night in Dec 2022

10/10 Excellent

Jawad

Stayed 7 nights in Oct 2022

10/10 Excellent

YOUSIF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Nawaf

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Perfect location
The hotel location is PERFECT. The amenities is very nice Very quiet and worm hotel I would really recommend it
Stayed 9 nights in Aug 2022

10/10 Excellent

RAFAEL

Travelled with family and small children
Хороший отель ,очень близко к центру,очень вежливо обращались,все на высшем уровне!!!
Stayed 4 nights in Aug 2022

10/10 Excellent

Abdulaziz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
amazing in all
Stayed 5 nights in Jul 2022

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

davidq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

6/10 Okay

Yazid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel but need to walk to the centre
Stayed 1 night in Jun 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Winter Park was exactly as described. Easy walking distance to restaurants and Fountain Square. The room was very clean and comfortable with a great working safe and comfy robes. I would definitely stay here again.
Stayed 4 nights in Jun 2022

10/10 Excellent

Fiona Jane Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff , wonderful hotel will definitely be back
Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great hotel. Staff are nice. Clean. Well located within the city. Recommended
Stayed 3 nights in Jun 2022

10/10 Excellent

Fraser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, modern and of a very good size for value. Breakfast on top 15th floor was excellent with good view of city. Staff all very friendly and professional. Lobby bar and reception area was basic but fine. Location excellent but a 5 min walk down side streets to Fountain Square and reasonably close to old city. Stayed there for F1 Race and hotel was very accessible given huge road closures due to race.
Stayed 6 nights in Jun 2022

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Amazing rooms Breakfast area with amazing city views V close to center Taxi there all the time Family of 5 - 3 kids Would stay there again without hesitation
Stayed 3 nights in Jun 2022

10/10 Excellent

anas

Stayed 4 nights in May 2022

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was so friendly and helpful
Stayed 2 nights in May 2022

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Winter Park Hotel, Guest Relations Department on 16 May 2022
Dear Mr. Mohamed, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. We are delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Sincerest regards, Guest Relations Department

10/10 Excellent

ABDULRAHMAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to try but I’m thinking to try again
Stayed 6 nights in Mar 2022
Response from Hotel Management on 31 Mar 2022
Dear Sir, We were delighted to hear that your recent stay at Winter Park Hotel was that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Many thanks for choosing Winter Park Hotel. We look forward to hosting you again soon at our hotel.

10/10 Excellent

aiman

Stayed 5 nights in Mar 2022
Response from Hotel Management on 31 Mar 2022
Dear Guest, Thank you very much for choosing our property! We are incredibly grateful that you took the time out to rate your experience at Winter Park Hotel. Sincerely

4/10 Poor

Salem

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reduce their cost should not reduce the service
Non smoking floor had some guest smoke Cleaning was not good Service late and room service was bad Gym always close until we call them to open it
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THE GOOD: The staff is very friendly and helpful. The rooms are very spacious. The views of the city are amazing. The food was very good. THE BAD: Housekeeping neglected to clean our room two times after we had left early. The bidet spray in the bathroom did not work well. Breakfast is not included. There are a lot of male Arab visitors that can be loud at night and for some reason leave the fire stairwell door open.
Stayed 14 nights in Aug 2021

10/10 Excellent

jasim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Everything perfect 👌
Stayed 9 nights in Jun 2021

2/10 Terrible

mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not comfort stay
not good my bathroom was leaking all the floor and shower not working i complain many times and they all time they say they fix and leak come back all the stay was like this
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and nearby places to organize street Thank you so much
Stayed 3 nights in Mar 2020

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Great place
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
I booked 2 rooms and we stayed 6 nights very pleasant stay staff very friendly and help full 10 minutes walk to Nizami Street
Stayed 2 nights in Feb 2020