We arrived at 5:25 PM (check in at 5:30 PM), and the cleaning crew was not anywhere near being finished. We let them know to take their time and left for dinner using the golf carts. However, when we returned, it was evident that the cleaning had been rushed and incomplete.
The property was not properly cleaned—there was visible hair throughout, bugs on the floors that should have been swept and mopped, and bathrooms were missing basic essentials like hand soap and toilet paper. Even small details had been overlooked, such as Monopoly money left scattered outside the game box and dining chairs not returned to their places.
When we noticed the quilt was missing from the master bed, we looked for extra bedding and found crumpled linens stuffed in closets, dresser drawers and the trundle bed, which we assume had not been cleaned either.
In addition, the house had broken or missing key amenities. For a house that sleeps 10+, there was only 1 working bike and 2 beach chairs. The kitchen was missing items like baking sheets and there was an entire patio with no furniture on it (missing the hammock that was a bragging point in the initial listing).
We did meet a kind gentleman who offered to bring toilet paper and repair a broken bike, which we appreciated. However, given the condition of the property and the cost of our stay, the housing part of our experience was rather disappointing.