View from property

Reviews of Villas Alturas

3.5 out of 5
Villas Alturas
San Martin Norte, Ballena, Puntarenas

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 145 reviews" "
Rating 8 - Good. 29 out of 145 reviews" "
Rating 6 - Okay. 6 out of 145 reviews" "
Rating 4 - Poor. 1 out of 145 reviews" "
Rating 2 - Terrible. 2 out of 145 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great fine alturis was! Fun accommodating staff. Cool setting, incredible views. And the red snapper dinner was the best i've ever happened! Hope I get a chance to go back.
Stayed 6 nights in May 2024
Response from Roger Orozco Mendoza on 20 May 2024
Hola Mr Chris how are you, it was a great pleasure to meeting you. Thanks so much for your great review. We hope to see you soon Pura vida

8/10 Good

Brett, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views, great privacy. Room a little beaten down, but clean.
Stayed 1 night in Apr 2024
Response from Roger Orozco Mendoza on 3 May 2024
Thanks so much for your reviewWe hope to see you again Pura vida

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and will definitely come again!!!
Stayed 1 night in Apr 2024
Response from Roger Orozco Mendoza on 3 May 2024
Hola Thanks so much for such a great review, youre welcome anytime Pura vida

10/10 Excellent

Nancy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast. It feels intimate and not too crowded. It feels serene yet close to many beaches and restaurants. The staff were wonderful. Would definitely be back here!!
Stayed 3 nights in Apr 2024
Response from Roger Orozco Mendoza on 3 May 2024
Hola hello Nancy. Thanks so much for such a great review, it was a great pleasure to meeting you. We will be wainting to see you againPura vida

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto el lugar y el staff. Las habitaciones son enormes. Excelente vista. Volveremos nuevamente.
Stayed 1 night in Mar 2024
Response from Roger Orozco Mendoza on 3 May 2024
Que tal Fabio como le va, muchas gracias por su comentario, espero que regresen pronto. Pura vida

10/10 Excellent

Anna

Travelled with family, Travelled with partner
Liked: Amenities
Amazing views. Intimate setting.
Stayed 1 night in Feb 2024
Response from Roger Orozco Mendoza on 19 Mar 2024
Thanks so much for your review Muchas gracias. Pura vida

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Roger Orozco Mendoza on 8 Mar 2024
Muchas gracias

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Roger Orozco Mendoza on 3 May 2024
Thanks so much Ann Pura vida

10/10 Excellent

Charles E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise overlooking the ocean!
We booked this last minute as an alternative to our more rugged lodge in the mountains. It was a perfect antidote! The staff was exceedingly friendly and helpful, the location overlooking the ocean was breathtaking. The food was probably the best we'd experienced during out 10 day Costa Rican visit! Would definitely return!
Stayed 1 night in Dec 2023
Response from Roger Orozco Mendoza on 3 May 2024
Hola hello Charles: Thanks so much for such a great review, it was a great pleasure to meeting you, we hope to see you soonPura vida

10/10 Excellent

JOSE, Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Roger Orozco Mendoza on 3 May 2024
Muchas gracias José Pura vida

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value: views, peace and quiet
Beautiful hotel with excellent staff that are efficient with requests and speak great English; grounds are very well tended to by gardeners on site; rooms are very clean and kitchen is well stocked; efficient check in. Incredible views, quiet and secluded with howler monkey sounds at night. An easy 15-20 minutes to Uvita central, parque Ballena. Food is decently priced and very creative compared to most local fare. In the rainy season one would definitely need a 4x4 car to get up the hill, our 4x2 almost didn’t make it in the dry season. Great value- we will be back!
View from one of the villas towards Uvita.
Stayed 2 nights in Jul 2023
Response from Roger Orozco Mendoza on 26 Aug 2023
Hola Victoria, thanks so much for such an amazing review, I will let my co-worker know about this great review, We are glad to know that you had such a great time in our Hotel. Pura vida

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can not say enough great things about our stay here. It was absolutely amazing. Our room was huge with a nice kitchen, bedroom had a comfortable mattress, the living room had a futon and the balcony view of the ocean was incredible. In the dinning area and pool area we saw and heard all sorts of wildlife. Monkeys were just down the driveway. Finally and most importantlye, the staff were all very accomodating and kind. Id love to be pen pals with the front desk girls (find me on facebook- sidney latch). You ladies really made our experience at this hotel special and we are so grateful to have stayed here for our honeymoon. Thank you for everything!
Response from Roger on 8 Jul 2023
Hola Sidney, thanks so much for such a great review and for staying with us, we hope to see you soon, and yes Keysi is amazing as all our staff, they are really great Muchas garcias Pura vida

10/10 Excellent

Priscila

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing place to stay. Very clean and staff was amazing. The views are fenomenal. No filters needed. The Villas are very spacious. We are definitely coming back. Super happy with our stay.
Stayed 2 nights in Jun 2023
Response from Reception on 25 Jun 2023
Gracias por su comentario, nos alegra que disfrutaron su estancia en en hotel, esperamos poder recibirlos pronto en su próximo viaje, muchas gracias.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain view of the ocean from private villa & the restaurant. Staff is friendly & helpful, food is delicious/gourmet & bonus! Location is right next door the the wildlife sanctuary (highly recommended, very informative & interesting).
Stayed 2 nights in May 2023
Response from Roger Orozco Mendoza on 31 May 2023
Hola Angela, thanks so much, it was a great pleasure for us to attend you. Muchas gracias, see you soon Pura vida

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great place, we loved it! It is small, just seven one- and two-bedroom villas, so it feels very much like a private retreat. We stayed in #3 which had an amazing view of the ocean. The food (we had one dinner and two breakfasts) was the best we had on this trip to Costa Rica. Can highly recommend the mani-mahi, and also the fresh pasta with shrimp and aurora sauce -- a tangy tomato sauce. Don't miss the wildlife sanctuary just up the road. It's not part of the hotel, but the walking tour leaves from the lobby. One thing to note -- the air-conditioning unit is in the bedroom. It worked very well but there is not a unit in the living room/kitchen. We left the bedroom door open and it dried and cooled the living room but was still a bit warm.
Stayed 2 nights in May 2023
Response from Roger Orozco Mendoza on 31 May 2023
Hola Mr James, thanks so much for your reviews and special thanks for stayed in our Hotel. We are happy to know that you had a great time here, we hope to see you soon Pura vida

10/10 Excellent

Marjolein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, excellent food and great staff. We very much enjoyed staying at the hotel and will definitely return. The villas are excellent with a lot of space and great views. My only recommendation would be to add air conditioning in the living room/kitchen.
Stayed 2 nights in Apr 2023
Response from Roger on 11 Apr 2023
It was a great pleasure to us to have you as a customer in our Hotel, we hope to see you soon, thanks so much for your kinds words. Pura vida

10/10 Excellent

Ryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, as well as the staff who were so helpful during our three day stay. Breakfast was amazing, and the view, unbeatable! We plan to go back sometime it was that good.
Stayed 2 nights in Feb 2023
Response from Roger on 24 Feb 2023
Thanks so much to stayed with us and for your great review, we also hope to see you again, Pura vida

8/10 Good

Andy

Liked: Cleanliness
Stayed 2 nights in Jan 2023
Response from Roger on 25 Jan 2023
Thanks so much for your visit Hope to see you soon

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Villas Alturas and it was just as magical now as it was 7 years ago. You climb a very steep drive to a piece of paradise. The view is to die for.
Stayed 2 nights in Jan 2023
Response from Roger on 25 Jan 2023
Thanks so much for your second visit, hope to see you soon. We appreciate your words

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous views
Stayed 1 night in Nov 2022
Response from Roger on 25 Dec 2022
Hola hello Julia, we really appreciate your comments and we hope to see you againMuchas gracias Pura vida

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks dear friends for the great and unforgettable service.
Response from Villas Alturas Staff. on 4 Nov 2022
Thanks dear Mauricio, we are glad to hear that, it was a pleasure.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Roger on 8 Jul 2023
Thanks Pura vida

10/10 Excellent

Mehmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Costa Rica
Perfect stay but reach is difficult.
Stayed 1 night in Mar 2022
Response from Roger on 8 Jul 2023
Thanks so much, we hope that you can visit us soon, the access is so much better now Pura vida

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and chill place away from crowds and noise!
Stayed 1 night in Mar 2022
Response from Roger on 8 Jul 2023
Thanks so much Abby, hoping to see you soon Pura vida

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2022
Response from Villas Alturas Staff on 7 Mar 2022
Thank you for your review, we appreciate them

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect getaway.
Stayed 1 night in Jan 2022
Response from Villas Alturas Staff on 24 Jan 2022
thank you for that wonderful review, we appreciate the gesture.

10/10 Excellent

Juliet D

Stayed 3 nights in Nov 2021

10/10 Excellent

Rosenberg

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was magnificent!
Stayed 3 nights in Nov 2021
Response from Villas Alturas Staff on 9 Dec 2021
thank you for such amazing review, we feel happy for your amazing experience with us!

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and views were excellent. The property was well maintained with gorgeous overlooks of the area. The location was great as well, very close to amazing beaches and waterfalls and many more activities. The villas were spacious and accommodating. Also, the location was private. The on-site restaurant and staff were accommodating and provided great service. The food and drinks were excellent. The entire place is a wonderful place to start for an extended stay, would definitely book again if going back to the area
Stayed 5 nights in Oct 2021
Response from Villas Alturas Staff on 21 Oct 2021
Thank you for this amazing review, it makes us feel special! hope to see you on your next trip to the south pacific

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whale's Nest - Amazing Boutique Villas
I've lived in Costa Rica for almost 14 years and this hotel tops my new list of preferred spots. The view, service, food, rooms, and wildlife were all spectacular.
Stayed 3 nights in Oct 2021
Response from Villas Alturas Staff. on 12 Oct 2021
Thank you for this AMAZING review, we are super happy, that you had this experience, we will be waiting for your next visit.

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities, room comfort
Paradise in Costa Rica
Beautiful views, spacious villas and the staff were outstanding. The food was excellent and the hotels location made getting to nearby activities very easy.
Stayed 1 night in Oct 2021
Response from Villas Alturas Staff on 10 Oct 2021
Thank you for this amazing review, we are happy you've loved the staying, hope to see you back soon!

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, beware, you WILL be climbing a steep rugged hill to get to it. Great food and staff. We were in Villa 5 and you either have to climb a super long steep set of stairs to get to the main level or drive up to it. The safes don’t work in any of the rooms.
Stayed 7 nights in Sep 2021
Response from Villas Alturas Staff on 28 Sept 2021
Thank you for your feedback, It was a pleasure to be part of your trip.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were breathtaking, the landscaping was spectacular. Well curated place. The staff: Adrian, Ariel, Dario and Henry were so nice and great ambassadors of the Costa Rican kindness. My suggestion is that the sanctuary entrance fee would be waived for the villa’s guest. Also, a bidet can me included to keep with European standards. The food is okay, breakfast is the best however dinner lacks a bit of sabor. Overall, a beautiful place. I would definitely would go back again
Stayed 4 nights in Aug 2021
Response from Villas Alturas on 10 Aug 2021
Thank you so much for your amazing feedback! We are happy that you're happy with our service and staff, hope to be on your plans for your next trip to Costa Rica's South Pacific!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views!
Really great views and service all around the villas are spacious, and the restaurant is keeps you coming back for more!
Stayed 2 nights in Jul 2021
Response from Villas Alturas on 10 Aug 2021
We appreciate your review! hope to see you soon!

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Villas Alturas on 1 Aug 2021
Thank You!

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The views were out of this world. We saw toucans and monkeys from the trees in the property. Amazing view of the pacific. The problem was the first night we arrived with bags filled with groceries- was the power went out, and stayed out for 15 hours. So our milk went bad. The emergency light in our room did not work. I work remote and the internet stayed out the entire time we were there. I understand it is remote and things happen but a warning would have been nice. Also I saw a shuttle to the bus advertised but there was no shuttle and a taxi to the beach cost $33, each way. It was still great but I would have liked to have had this information before I chose where to stay. Also the TV did not work without internet. I have little kids so some of the amenities issues was difficult.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy and the views were awesome
Stayed 1 night in Jun 2021
Response from Villas Alturas on 19 Jun 2021
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was PERFECT!!!!
Stayed 15 nights in May 2021
Response from Villas Alturas on 4 Jun 2021
Thank You! We appreciate the feedback! -Villas Alturas Staff

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! Beautiful location and very helpful and friendly staff.
Stayed 6 nights in Apr 2021
Response from Villas Alturas on 4 Jun 2021
Thank You! We appreciate the feedback! -Villas Alturas Staff

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort
Incredible vista
Beautiful view down the rugged coastline from 630 feet altitude. Comfortable property with plenty of places to relax. New owners coming so a freshen up is on the way. Great, friendly, helpful staff!!
Stayed 3 nights in Mar 2021

8/10 Good

Denis, Honduras

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable, hermosa vista, y buena comida.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, friendly staff, quiet; recommended; renovated
Stayed 3 nights in Dec 2020
Response from Tom on 16 Dec 2020
Thank you so much for staying with us at Villa Alturas. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020
Response from Tom on 16 Dec 2020
Thank you for you 5 star review and for staying with us at Villas Alturas!

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2020
Response from Tom on 30 May 2020
Hello, the hotel has been closed since mid-March due to the Corona Virus. I am not sure why you are giving a review with no comments and it is 3 weeks after we have been closed.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Tom on 25 Feb 2020
thank you so much for stay with us and for giving us a 5 star review

10/10 Excellent

Jay, DeRidder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had only two complaints. Air conditioning only in the bedroom and very poor lighting in the bedroom, other than that, everything was great! Very good staff!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, attentive staff, spacious villa! Highly recommended and will definitely be visiting again!
Stayed 2 nights in Apr 2019
Response from Tom on 15 May 2019
thank you for your comments and staying with us here at Villas Alturas

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, friendly staff Don’t like: A/C doesn’t work well, and it’s only in the room, missing a A/C in the living room. TV too small, even when you don’t need it, because you can keep staring at the sea view.
Stayed 3 nights in Apr 2019
Response from Tom on 15 May 2019
Thank you for your comments. We have replaced the AC unit and appreciate your stay at Villas Alturas

10/10 Excellent

Christi, Ohio, US

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Villas alturas was a beautiful property with the most gracious and helpful staff. Francisco #Franko was the most knowledgeable and gave us incredible insight into local spots for our adventures. Incredible Bar tender as well! We stayed for 4 nights. The cuisine was absolutely delicious and vegetarian friendly!! Would definitely recommend staying here to any friends/family! Well done!
Stayed 4 nights in Mar 2019
Response from Tom on 22 Apr 2019
Thank you for your wonderful comments. We appreciate having the opportunity to provide the best service possible.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and super helpful staff! You’ll want to rent a 4-wheel drive vehicle, but that’s just part of the adventure. Plenty of activities and great restaurants within driving distance.
Stayed 4 nights in Mar 2019
Response from Tom on 22 Apr 2019
Thank you for staying with us at Villas Alturas. We appreciate your comments and hope to see yo again in the future.