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Shearwater Hotel & Spa

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Shearwater Hotel & Spa

Shearwater Hotel & Spa

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Marina Point, Ballinasloe, Galway

Explore the area

  • Popular LocationBallinasloe Golf Club6 min drive
  • Popular LocationBattle of Aughrim Interpretive Centre8 min drive
  • Popular LocationKilconnell Franciscan Friary13 min drive
  • AirportGalway (GWY)33 min drive

Choose dates to view prices

About this area

Ballinasloe

Located in Ballinasloe, Shearwater Hotel & Spa is in the city centre and on the riverwalk. Battle of Aughrim Interpretive Centre and Dartfield Horse Museum and Heritage Centre are cultural highlights, and some of the area's activities can be experienced at Ballinasloe Golf Club and Athlone Golf Club. Travelling with kids? Consider Glendeer Pet Farm and Athlone Leisure World. With waterskiing, rafting and sailing nearby, you'll find plenty of adventures in the water.
Visit our Ballinasloe travel guideOpens in a new window
Map

What's nearby

  • Ballinasloe Golf Club - 6 min drive
  • Battle of Aughrim Interpretive Centre - 8 min drive
  • Kilconnell Franciscan Friary - 13 min drive
  • Glendeer Pet Farm - 24 min drive
  • Clonfert Cathedral - 31 min drive

Getting around

  • Ballinasloe Station - 3 min drive

Restaurants

  • Where to eat
  • The Restaurant – Serves breakfast, lunch and dinner daily. Reservations required.
  • The Main Bar – Serves breakfast daily.

About this property

Shearwater Hotel & Spa

Family-friendly hotel with full-service spa and restaurant
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 104 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Premium bedding and coffee makers are standard, as are TVs with satellite channels.
Shearwater Hotel & Spa offers 104 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–11:00 AM: EUR 10.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby indoor pool
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Motorised watercraft
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • German
  • Irish
  • Polish

Business services

  • Business centre
  • Conference space

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10.00 per person (approximately)
  • Late check-out fee: EUR 25.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

Property is also known as

Carlton Hotel Shearwater
Carlton Hotel Shearwater Galway
Carlton Shearwater
Carlton Shearwater Galway Ballinasloe
Carlton Shearwater Hotel
Carlton Shearwater Hotel Galway Ballinasloe
Galway Carlton Hotel
Hotel Carlton Galway
Shearwater Galway
Shearwater Hotel
Shearwater Hotel Ballinasloe
Shearwater Ballinasloe
Carlton Shearwater Ballinasloe
Hotel Carlton Shearwater
Carlton Shearwater Hotel Galway
Hotel Carlton Shearwater
Shearwater Hotel & Spa Hotel
Shearwater Hotel & Spa Ballinasloe
Shearwater Hotel & Spa Hotel Ballinasloe

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 186 out of 374 reviews
5 - Excellent 50%
Rating 4 - Good. 122 out of 374 reviews
4 - Good 33%
Rating 3 - Okay. 39 out of 374 reviews
3 - Okay 10%
Rating 2 - Poor. 19 out of 374 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 374 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and lovely property
Stayed 2 nights in Aug 2021

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Awful stay
Not the best stay in shearwater, not covid related but things they could've done much better. Bed was broken and cracking all night as soon as anyone moved, accessible shower whilst not an issue itself was filthy with a sewerage smell almost masked by an abundance of bleach. No real veggie options for breakfast other than mushrooms and tomatoes…very poor and needs to seriously Up it’s game
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value great service Only issue I had a disability bathroom sink too low and shower limited
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holidaying during corona virus
Our stay was very pleasant this is our fourth hotel stay in the current climate of the corona virus so far thIs has been the best hotel regarding informing the customer of the rules regulations still having a relaxed stay
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020