Exterior

Reviews of Staybridge Suites Baltimore - Inner Harbor, an IHG Hotel

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 879 reviews" "
Rating 8 - Good. 181 out of 879 reviews" "
Rating 6 - Okay. 49 out of 879 reviews" "
Rating 4 - Poor. 29 out of 879 reviews" "
Rating 2 - Terrible. 34 out of 879 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem!
Stayed 1 night in May 2024

8/10 Good

Jordan-na

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay here. The staff is wonderful; always able to answer questions with warmth and professionalism. Great breakfast, comfortable and clean rooms. The only negative was that our room faced an alleyway with dumpsters which were cleaned out very early every morning, making noise which woke us up. Also, while the surrounding area is relatively safe and is an easy walk to the inner harbour, the area just north is a little seedy. But overall, would recommend Staybridge!
Stayed 3 nights in May 2024
Response from Ashraf on 21 May 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashraf on 21 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

4/10 Poor

Michael

Travelled with partner
Disliked: Property conditions & facilities
Tub was clogged, took at least 5 min for the shower to heat up, for the money I expected top of the line but it was very mediocre. The only plus is valet. But we would not stay here again.
Stayed 1 night in May 2024
Response from Ashraf on 18 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staybridge is much too good to be in this area. The suites are spacious, well maintained, promptly cleaned, and kept at a comfortable temperature. The minifridge is clean and ample cups and vessels are provided. The complimentary breakfast has decent variety and quality and is well attended by the staff. The street the Staybridge is on is kept clean and inviting, but just around the corner (Baltimore Ave) is a strip of unwholesome activity that can be disorienting and off-putting if one is not prepared.
Stayed 3 nights in Apr 2024
Response from Ashraf on 12 May 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Mar 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent full breakfast! Safe walk to Camden Yards
Stayed 2 nights in May 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff
Stayed 1 night in May 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Definitely recommend
Stayed 2 nights in Apr 2024
Response from Ashraf on 9 May 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Apr 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

Russ

Stayed 3 nights in Apr 2024
Response from Ashraf on 9 May 2024
Thank you for your valuable feedback, highly appreciated. Will be always a pleasure to serve you back.

10/10 Excellent

Jesica, Clearfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Room was very spacious, clean, and comfortable.
Stayed 2 nights in Apr 2024
Response from Yannika on 23 Apr 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found your room spacious, clean, and comfortable. We hope to welcome you back soon for another great experience!

10/10 Excellent

Darius

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 2 nights in Apr 2024
Response from Yannika on 16 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We hope to welcome you back again soon for another enjoyable stay.

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, and professional staff. Everyone greeted us coming in and when we left. The suite was spacious and very clean !
Stayed 2 nights in Apr 2024
Response from Yannika on 16 Apr 2024
Thank you for your kind words! We're delighted to hear that you had a pleasant experience with our friendly and professional staff, and that you enjoyed our spacious and clean suite. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
BALTIMORE IS NOT A SAFE PLACE AFTER A CERTAIN HOUR. HOMELESS ON STREETS, PANHANDLERS.
Stayed 2 nights in Apr 2024
Response from Yannika on 12 Apr 2024
Thank you for sharing your concerns. We take the safety and comfort of our guests seriously and continuously work to provide a secure environment. While we regret any discomfort you may have experienced, we hope you enjoyed your stay with us.

10/10 Excellent

Cheryl M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a lot of character. Friendly staff and very clean establishment
Stayed 1 night in Apr 2024
Response from Yannika on 12 Apr 2024
Thank you for your kind words! We're delighted you enjoyed your stay with us and appreciated our friendly staff and clean facilities. We look forward to welcoming you back soon.Warm regards,

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience at another hotel and so we tried Staybridge. They were accommodating and nothing but kind. We felt safe and comfortable the entire time. THe building is very cool too.
Stayed 2 nights in Mar 2024
Response from Yannika on 6 Apr 2024
Thank you for choosing Staybridge and for sharing your experience with us! We're delighted to hear that our team provided accommodating and kind service, ensuring you felt safe and comfortable throughout your stay.We're glad you enjoyed our unique building as well. We look forward to welcoming you back for another wonderful experience.

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the National Aquarium and other restaurants.
Stayed 2 nights in Mar 2024
Response from Yannika on 30 Mar 2024
Thank you for your positive review. We're glad to hear that you appreciated our proximity to the National Aquarium and nearby restaurants.We hope to welcome you back for another enjoyable stay soon.Best regards,

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was so close to our set it off concert and the room is awesome and got food
Stayed 1 night in Mar 2024
Response from Yannika on 30 Mar 2024
Thank you for your wonderful feedback! We're thrilled that our proximity to the Set It Off concert venue and the quality of our rooms exceeded your expectations.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and efficient. Very clean Close To inner harbor and nice restaurants
Stayed 1 night in Mar 2024
Response from Yannika on 30 Mar 2024
Thank you for your kind words! We're delighted that you found our staff friendly and efficient, and appreciated our cleanliness. We're glad our location near Inner Harbor and a variety of nice restaurants added to your experience.We look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yannika on 30 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful stay with us. We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable visit.

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice and the breakfast was great. The only concern was the area is not as safe at night and even though it is close to the pier, that area is no longer a vibrant area. Most of the stores/restaurants are closed or have moved away.
Stayed 3 nights in Mar 2024
Response from Yannika on 22 Mar 2024
Thank you for your positive feedback regarding our hotel and breakfast offerings.We understand your concerns about the safety of the area at night and the changes in the nearby pier vicinity. Rest assured, we take guest safety seriously and continuously monitor and enhance security measures. We appreciate your valuable feedback and hope to welcome you back for an even better experience in the future.Warm regards,

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yannika on 22 Mar 2024
Thank you for your outstanding score! We are thrilled to have met your expectations during your stay.We look forward to welcoming you back soon for another exceptional experience.Best regards,

10/10 Excellent

Dawn, New Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Great, pleasant, and helpful staff.
Stayed 1 night in Mar 2024
Response from Yannika on 18 Mar 2024
Thank you for your glowing review! We're delighted to hear that you found our staff to be great, pleasant, and helpful. Your kind words mean the world to us, and we can't wait to welcome you back to our hotel in the near future.Warm regards,

8/10 Good

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Yannika on 17 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and clean, well stocked, the noise level was low (we were on 4th floor facing front of hotel), and the staff was very friendly. We loved the tall ceilings in our room and historic touches that the hotel has preserved. Also, it is extremely worth it to get valet- I don’t usually add this service, but at this location it just makes sense. We had absolutely no problems or safety concerns walking from our hotel to Aquarium area, but it was a little strange knowing if we walked around the corner from the hotel in the other direction then we would be surrounded by strip clubs- it made our exploration of the surrounding area very limited since we had a child in tow.
Stayed 1 night in Mar 2024
Response from Yannika on 15 Mar 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our historical charm resonated with you.Here at Staybridge Suites, we take great pride in preserving the unique heritage and character of our historic building while providing modern amenities and exceptional service to our guests. It's always gratifying to know that our efforts to maintain the authenticity and ambiance of our property are appreciated.Your kind words about our historical building mean a lot to us. We believe that the rich history of our hotel adds a special touch to our guests' experiences, and it's wonderful to hear that you found it to be a memorable aspect of your stay.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet. The breakfast was so easy and accommodating to help get the day started,
Stayed 3 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you immensely for taking the time to share your positive experience with us! We're absolutely delighted to hear that you enjoyed our breakfast offerings during your stay. At Staybridge Suites, we strive to provide a memorable and satisfying culinary experience for all our guests, and it brings us immense joy to know that we hit the mark with our breakfast selection.Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service and culinary delights. We are dedicated to maintaining the high standards that you have come to expect from us.We can't wait to welcome you back for another delightful stay, complete with our delicious breakfast offerings and more. Should you require any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.Warm regards,

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024
Response from Yannika on 15 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a beautiful stay with us. We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable visit.Warm regards,

10/10 Excellent

JOAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property has that charming appearance to it . Love the layout of the room very spacious and the convenient of a kitchen to prepare your own meals that is if you care to . I will definitely return.
Stayed 2 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay, particularly our spacious rooms and fully equipped kitchen.At Staybridge Suites, we strive to provide our guests with a comfortable and convenient experience, and it's wonderful to know that we met your expectations. Our team takes great pride in maintaining high standards of cleanliness and ensuring that our accommodations feel like a home away from home.We hope to welcome you back to our hotel in the near future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.Warm regards,

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a an excellent location. Staff, friendly, and helpful. I would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a excellent stay with us. We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable visitWarm regards,

10/10 Excellent

Napin, BELLEVUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip Top Service & Room
Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

8/10 Good

Raine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice spacious rooms. We made it romantic for it was Valentines Day. Very close to the harbor and walking distance to where we attended a concert. The only issue was that the bedroom area heat didnt stay warm. The rest of the suite was warm. We eill stay there again soon.
Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay, particularly our spacious rooms.At Staybridge Suites, we strive to provide our guests with a comfortable and convenient experience, and it's wonderful to know that we met your expectations. Our team takes great pride in maintaining high standards of cleanliness and ensuring that our accommodations feel like a home away from home.We hope to welcome you back to our hotel in the near future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.Warm regards,

10/10 Excellent

Marguerite, Rehoboth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Many parking garages in walking distance. Great breakfast buffet! Spacious room with 2 queen beds and kitchenette. Very close to inner harbor, Aquarium, restaurants, shops. Will definitely return.
Stayed 2 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay, particularly our spacious rooms and fully equipped kitchen.At Staybridge Suites, we strive to provide our guests with a comfortable and convenient experience, and it's wonderful to know that we met your expectations. Our team takes great pride in maintaining high standards of cleanliness and ensuring that our accommodations feel like a home away from home.We hope to welcome you back to our hotel in the near future. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.Warm regards,

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was awesome, staff was excellent.
Stayed 3 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all. Me and my wife had a wonderful stay. Definitely recommend.
Stayed 2 nights in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful stay with us. We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable visit.Warm regards,

10/10 Excellent

Dwayne

Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice. The hotel was clean, room size is excellent, and great location to the harbor. Parking is a bit confusing when you first get there. You just have to pull over in the street in front of the hotel to unload and then go park in a parking garage on the other side of the building. Those instructions would be nice to have on the hotel info. Only other thing is the wall are very thin, so we could hear our neighbors. I would still stay here again if ever in Baltimore.
Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for taking the time to tell us about your experience at Staybridge Suites BALTIMORE - INNER HARBOR.We're thrilled to hear that you had a wonderful stay with us. We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable visit.Warm regards,

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice property. Parking was expensive.
Stayed 1 night in Jan 2024
Response from Yannika on 15 Mar 2024
Thank you for taking the time to tell us about your experience at Staybridge Suites BALTIMORE - INNER HARBOR.We're thrilled to hear that you had a beautiful stay with us. We strive to provide exceptional experiences, and we hope to welcome you back soon for another memorable visit.Warm regards,

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Yannika on 15 Mar 2024
Thank you for your positive feedback! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another memorable stay.Warm regards,

6/10 Okay

Sandra

Stayed 2 nights in Feb 2024
Response from Yannika on 22 Mar 2024
Thank you for sharing your feedback with us. We appreciate your insights and will use them to improve our services.We hope to have the opportunity to exceed your expectations in the future.Best regards,

10/10 Excellent

John, Toms River

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were a wonderfully accommodating. Particularly the front desk Staff and concierge. Also, the breakfast helped make it special.
Stayed 4 nights in Jan 2024
Response from Yannika on 15 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff provided wonderful accommodation during your stay. It was our pleasure to ensure your comfort and satisfaction. We look forward to welcoming you back soonWarm Regards,

10/10 Excellent

luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice . Location was great to the stadium
Stayed 2 nights in Jan 2024
Response from Yannika on 15 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff provided wonderful accommodation during your stay. It was our pleasure to ensure your comfort and satisfaction. We look forward to welcoming you back soonWarm regards,

10/10 Excellent

Nora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and beautiful building! Loved staying somewhere with history and personality!
Response from Yannika on 15 Mar 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and that our historical charm resonated with you.Here at Staybridge Suites, we take great pride in preserving the unique heritage and character of our historic building while providing modern amenities and exceptional service to our guests. It's always gratifying to know that our efforts to maintain the authenticity and ambiance of our property are appreciated.Your kind words about our historical building mean a lot to us. We believe that the rich history of our hotel adds a special touch to our guests' experiences, and it's wonderful to hear that you found it to be a memorable aspect of your stay.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,