Ban Khong Holidays

The check-in staff were incredibly welcoming. Room was clean, the shower and bed were amazing. Just smaller than a train overnight room, no kettle for tea, no fridge, single pane windows, so…loud

Staff was great, especially Monika at the front desk. However, the property is showing its age. The non-renovated rooms were worn out and in need of complete redo. We were first given such a room and switched to a slightly smaller renovated room, which was brighter and had hard wood floors and far better. However, the materials used (e.g. closet) were cheap and workmanship in the room was not great and will not last well. Having an espresso machine was a positive. We also dined at the Asian restaurant which was ok. Once upon a time the hotel restaurants were quite good.

Great location and staff. Breakfast each morning was fantastic. Rooms were spotlessly cleaned each day. We look forward to returning and visiting other RIU locations.

This property is close to Paddington Station and is how we arrived in London. We arrived early and the staff was willing to hold our luggage for us. Incidentally, Expedia says to call ahead or contact the property. There’s no need for that. The property is prepared for you as long as you book through Expedia. The room was small, directly above the ground floor pub. A couple of nights were noisy for a while, but the pub closes at midnight so it wasn’t really an issue. Our room was small but clean. The restroom was really small but adequate. I couldn’t figure out the thermostat and couldn’t cool the room enough even though it is air conditioned. The bathroom got pretty warm because of poor ventilation. That was the biggest negative. The breakfast provided was what I would classify as light with the only warm option as toast, tea, and coffee. Still, it was fine and it was enough to start the day. The staff was always pleasant and welcoming. There is a bus stop near the hotel. It was convenient and we used that method of transportation often. The Edgeware Street Station is about an 8-minute walk down the road and we used that tube stop quite a bit. The neighborhood is a near a working-class commercial area and safe enough for us—we experienced no issues. This was a good value. It’s not fancy or big but I’d go there again. Not with kids, though. Just me and my wife.

Staff were very helpful & accomodating. Access to 2 beaches was helpful. Location was stunning.