Bandar Baru Sunggala Holidays

I found the room too small, but okay for a stay of a few hours. Hot water kettle was not provided, needed to ask for. The mattress was on elevated platform, a bit difficult to climb on.

Reasonable priced five stars luxury. I come to malaysia for Medical procedures. Staying for two weeks. The space is ample. Both the bedroom and the restroom. The room is spotless. The daily housekeeping staff are quick and efficient. Daily refill bottles drinking water. My room is on the high floor, quiet and I can see outside from the window. There are total 6 elevators goes up and down. I never have to wait more than a few minutes. Connecting to the Utama 1 mega mall by bridge, and to the MRT station as well. If you don’t mind commuting, want to stay out of the heavy traffic jam in KLCC. This hotel is a solid choice. My only complaint is the bed is on the hard side. The front staff can be better trained. During the checked out, they asked me to pay tourism tax, which is paid by Expedia. I have to present my reservation that stated the tourist tax is been paid. Also, the local government has implemented a small resort charge per room per night, starting in January of 2026. I wasn’t aware of that till check out. The hotel staff should have informed me before hand. Other than that, I would recommend this hotel.

Great staff. Quaint building. Nice place. One negative, the place required maintenance. The air conditioning was totally inadequate. The temperature in the bathroom was always 25+C, very sweaty

Exceptional location as it is just a 5 minute walk to the iconic Petronas Twin Towers and Suria KLCC mall—super convenient for sightseeing, shopping, and dining.

Hotel was very nice, good breakfast although very crowded some mornings. Pool was nice although the steps into the pool need replacing and it would have been more relaxing without the security guard always hanging around. Convenient location, next to a very busy road that was difficult to cross on foot. Would recommend overall.