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"Good hotel but the breakfast buffet needs improvement. The omelette undercook and the noodle soup not cooked at all."

"Clean room. Staff were friendly. Very easy layover in airport. "

"If you have an early flight out of KL, this hotel is a no-brainer. Rather than setting an alarm for some ungodly hour and enduring a long taxi ride from central Kuala Lumpur, you’re literally a few minutes from departures via their golf buggy shuttle. The convenience alone justifies booking it. A nice bonus is the Bar and Grill, which stays open until around 3 AM — so if you arrive late and want a proper meal, a beer, or a glass of wine, you’re covered. That kind of flexibility is rare at airport hotels and makes a real difference. The hotel was very busy during my stay, but it didn’t affect the service at all — staff were friendly and accommodating throughout. The room was comfortable with a good shower, though this isn’t a brand new property and the décor reflects that. The facilities are still perfectly good, just not the most modern you’ll find these days. It is relatively expensive by Kuala Lumpur standards, but you’re paying for the location and the convenience, and on that basis it delivers. If you’re transiting through KLIA or have an early departure, save yourself the stress and book a night here."

"The size and price of the rumour perfect for my stay at the airport. I am very happy with this decision."

"Staff friendly, checked in online and all went quick at counter, efficient. Great lobby as well as outside relax area. Beds comfy and although bathroom small ok for the size. No disturbance from planes. And do close to the terminal, just a covered short walk Breakfast good, very long opening hrs starting at 4.00 am! Roti station outside in relax area. A group of guys (ADE)already eating bf afterwards depleted bf items by filling up take away containers, bags as well as bottles. Which some drank from to than fill them up with juices... very unhygienic. As a frequent hotel guest over the years this hotel has strived to improve and I for sure will use their services again when at KLIA2"

"Very convenient location. Rooms are spacious and nice."

"Airport transfer between flights close to all airports "

"It's a holiday inn......usual holiday inn activities lol. There was a night market outside which was cool to experience. "

"Everything was great. Great reception (especially Ms Mimi, who checked me in), very comfortable and clean room. I had breakfast a few mornings. Regular (hourly) shuttle to nearby IOI City Mall. Malaysia was a great pleasure to visit. "